Baseball Savings

3.6 / 5

Baseball Savings

baseballsavings.com
38 Reviews
3.6 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.6 / 5

Trust Score

2.2

Reviews

3.5

Social

5

Featured

5

Technical

Is baseballsavings.com legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

38

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0

AI declined reviews

0%

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Baseballsavings.com Review

With thousands of products available to choose from Baseball Savings has become the sport's #1 Online Superstore. In addition to its online dominance as a one-stop shop for all players and gift-givers' needs Baseball Savings also provides custom-logo items for corporations, meeting planners, charities and baseball and softball-tournament organizers. With Baseball Savings offering so many name brands and quality products at the best prices, there is no need for enthusiasts to go anywhere else! Baseball Savings brings together a team of dedicated people who love this great game and believe it is their job to help you enjoy it even more! Every employee shares the same commitment to excellence. A commitment that will assure that each and every customer has a rewarding and enjoyable shopping experience.

Baseballsavings.com Customer Service Contacts

8851 East 34th Street North, Wichita, KS 67226, United States

[email protected] 1-866-923-5050

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Last update: Wed, Mar 9, 2022 1:03 AM

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Baseballsavings.com Reviews & Complaints (38)

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delivery 3.5 /5

price 3.4 /5

quality 3.6 /5

customer service 3.4 /5

on-time 3.5 /5

I purchased a pair of baseball pants. I paid $8 in shipping and $2 in tax plus the cost of the pants.

They arrive 10 days later and didn’t fit, but in order to return them they are charging me another $7 to ship.

So basically I’m paying $17 to try on pants with them , totally ridiculous.

Not purchasing anything from them again.
1

2 years ago

review by ShaunLewis

#delivery(1/5) #price(1/5) #quality(3/5) #customer service(1/5) #on-time(1/5)

Try order two times, two times order cancelled after couple of days because no product able but they took the money anyway, I have to wait couple of business days to get my money back, no recommend it.
1

2 years ago

review by Joan M.

I placed an order on Sunday night for a pair of New Balance. I didn't read the reviews until after I placed the order. I have to say I was a little concerned. I sent an email inquiring about my order on Wednesday. About an hour later I received a reply and l received my product today, Friday. Great service, speedy delivery, and quality product. I was so impressed I took advantage of the clearance specials and placed another order.
5

2 years ago

review by John B.

Had stopped shopping here years ago due to poor customer service and extremely long shipping times. However, my college player could only find the cleats he liked from their website. I chose 2 day shipping and my order was scheduled to arrive on 1/23/2020. There were not tracking updates since 1/23/2020 so I emailed and called in on 1/26/2020. I was told a trace would be placed on the order and I would be updated withing a day or 2. The policy states I may not hear up to 7 days, but I was assured by the representative it never takes that long. I called back in on 1/29/2020 as I had not heard and was told the trace was actually issued on 1/28/2020, delaying the process even further. It is always a nightmare to receive orders from this place. I was weary of placing the order at all as this has ALWAYS been our experience. Buyer beware. If you must get an item from BaseballSavings.com, make sure you have at least a month to wait for it to arrive.
1

2 years ago

review by LAUREL T.

Baseball savings. Com is an awesome website I'm a regular customer I ordered 3 different times with them I started freaking out after reading all those bogus comments and after the 2 day waiting period I recieved all my items back to back to back I wasnt over charged or any thing again dont always believe what you read everything was the correct size and definitely cheaper than stores they got a customer for life
5

2 years ago

review by Louis F.

This website vendor has the practice of charging your card BEFORE they know if they have items in stock and can fulfill your order. It then takes as long as five days to get your money back. HIGHLY UNETHICAL! Do not use!
1

2 years ago

review by Theresa K.

I ordered two bats and a glove in preparation for my adult league starting in April. Prices were fine, I managed to get all three items on sale, but that's where the trouble started. I received an order confirmation with all three items, yet when it arrived (almost two weeks later) only the bats were included. Turns out they cancelled the shipment of my glove without notifying me, and when I called to inquire the lady on the phone basically responded with "too bad" and sent me on my way. So in short the package took a week just to ship, and when it arrived it didn't even contain what I ordered. To top it all off the customer service was rude and unhelpful, and that's more than enough to keep me from buying here again.
1

2 years ago

review by Dannen P.

I ordered a baseball rolling bag for my nephew. Because of Covid we won't see them for Christmas. I put in to ship it to his address as they do not live near us. It came to us. I had to pay an additional $29 to ship it myself to them. I was told to email the receipt to a supervisor. She will not answer my email and has told associates she will only reimburse me half my additional shipping. Still no answer from her.
1

2 years ago

review by Joylyn W.

Waited 2 months for new Victus NOX BBCOR bat, then was told it was "delivered" despite my RING camera showing no one ever delivering package and we were at home all day on the day it was supposedly delivered. Total scam, no bat ever arrived and zero help from Customer Service who tried to blame FedEx or whoever their supposed shipper was. Won't use them again.
1

2 years ago

review by Todd D.

I placed an order for a baseball glove on Monday and chose the next day shipping option. If you place your order before 3:00 p.m. CST, the item will be shipped the same day. I placed my order at 2:00 p.m. CST, received my email confirmation at 2:08 p.m. CST, but did not receive a shipping confirmation email that night. I called the next morning and asked where my order was and was told it was going to be shipped that day. I informed the customer representative that the order should have been shipped the day before with next day shipping. He apologized and said he would refund my shipping costs. Okay, great. Figured I could live with getting it a day later. Wednesday morning I track my package and see that it shipped it 2nd day and not Next Day like I had originally chose and paid for. Now the glove that I needed Tuesday, won't get here until Friday and I needed it by Wednesday at the latest. NOT HAPPY! If you need something urgent, DO NOT PURCHASE FROM THIS COMPANY. Now I have to scramble and find a glove for my son to use for a tournament this weekend.
2

3 years ago

review by Kelly A.

Awful. 2 day shipping partial order arrives a week later completely wrong-color and size than what I ordered. Called twice, both times on hold for an hr. Agent didn't want to help me, basically told me I was $#*! out of luck on the other Order and it would arrive when it arrived.
1

3 years ago

review by Tasheena P.

At these prices, I don't expect everything to be in stock. My son is very happy with what he gets. When there is a problem, Customer Service has taken care of everything. We have had trouble with other companies, including walk in stores, so we are going to continue giving this company our business.
5

3 years ago

review by K. H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered with "free two day shipping." Order didn't process for four days, and I cancelled. They said it would be intercepted, showed up anyway. 7 day turnaround only to have to return product while they grabbed my Money from my account the day I ordered. Customer service doesn't even have live agents.... you call and then they call you back when it's good for them. Very disappointed, won't ever do business with them again.
2

3 years ago

review by Md D.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Had stopped shopping here years ago due to poor customer service and extremely long shipping times. However, my college player could only find the cleats he liked from their website. I chose 2 day shipping and my order was scheduled to arrive on 1/23/2020. There were not tracking updates since 1/23/2020 so I emailed and called in on 1/26/2020. I was told a trace would be placed on the order and I would be updated withing a day or 2. The policy states I may not hear up to 7 days, but I was assured by the representative it never takes that long. I called back in on 1/29/2020 as I had not heard and was told the trace was actually issued on 1/28/2020, delaying the process even further. It is always a nightmare to receive orders from this place. I was weary of placing the order at all as this has ALWAYS been our experience. Buyer beware. If you must get an item from BaseballSavings.com, make sure you have at least a month to wait for it to arrive.
2

3 years ago

review by Laurel T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I placed an order for over $200 in Softball's. Free shipping should have applied for orders over $99 but of course I was charged for shipping. I called BaseballSavings customer service and was politely told that the lady who does the refunds was out to lunch but she would refund me when she got back. That was 2 weeks ago and still nothing. Don't do business with this company based out of Wichita, Kansas.
2

3 years ago

review by Aaron S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I never write reviews but this time I felt it was the right thing to do based on the negative reviews I read. I emailed baseball savings on Thursday the 20th of May asking if they ship to Canada as they are an American based company. They replied the next day stating they do and if I had any other questions don't hesitate. On the 21st I decided to make an order of 2 pairs of cleats. Well today is Monday May 25th and my order has arrived. These are legit and definitely met and exceeded my expectations! From kansas to Canada in these difficult times I'm very impressed way to go baseball savings!!
5

3 years ago

review by Jordan S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

They claim they'll exchange the product if it doesn't fit then after your kid tries it on to find out that it doesn't fit they make it impossible to exchange. They'll claim it was used (even Though you it wasn't) after telling you to buy a new set immediately rather than waiting for the return to be processed properly. Then you're stuck with 2. Then don't bother calling them, It's an even worse experience, you'll get nowhere. Stay away from this company at all cost. You're better off spending a little more, even for the same product elsewhere.
1

3 years ago

review by Geoff B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I purchased from this website and had 2 pending charges that matched my confirmation email and the next day when I checked my bank account two more unknown purchases were made through the company. Over 120 dollars worth so definitely not worth the risk.
2

3 years ago

review by Payton J.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered Catcher's Gear on Monday of this week, charge was placed on my checking account. Item shipped on Wednesday and they charged my checking account again. When I called they openly admitted that they double bill - first, they put a hold on your account and then charge it when the item ships. Once the item ships, they take the hold off of your account that may take 3-5 more business days. Seems criminal to me.
1

3 years ago

review by Aric B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Have you guys read your reviews? I did, all 87. I gave you a shot on one bat. Before orders alots of bats for my club. Customer service really is a joke. Shipping is a joke. I just need my bat please. Should I withdrawl my payment? I'm not impressed. Lady Bandits Fastpitch.
2

3 years ago

review by Richard S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 1 mentions in other websites

Baseballsavings.com Review

With thousands of products available to choose from Baseball Savings has become the sport's #1 Online Superstore. In addition to its online dominance as a one-stop shop for all players and gift-givers' needs Baseball Savings also provides custom-logo items for corporations, meeting planners, charities and baseball and softball-tournament organizers. With Baseball Savings offering so many name brands and quality products at the best prices, there is no need for enthusiasts to go anywhere else! Baseball Savings brings together a team of dedicated people who love this great game and believe it is their job to help you enjoy it even more! Every employee shares the same commitment to excellence. A commitment that will assure that each and every customer has a rewarding and enjoyable shopping experience.

Baseballsavings.com Customer Service Contacts

8851 East 34th Street North, Wichita, KS 67226, United States

[email protected] 1-866-923-5050

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