Beautifulhalo

***DO NOT PURCHASE FROM BEAUTIFULHALO*** I ordered 2 clothing items, a harem dropped crotch pair of bottoms, and a slim fit assassin's creed type hoodie, I paid +£60 for items including"expedited delivery". Order placed 15th July, order confirmed as shipped on 20th July. Expedited shipping was 7 to 10 working days, effectively 3rd Aug was the deadline. Tracking hadn't even updated as in the UK by the 3rd Aug! Contacted customer services and was told to "wait". The whole point of paying extra for "expedited delivery" is so I don't have to "wait" longer than necessary. Items arrived 7th Aug. The hoodie as advertised quality ok but slim fit was more skinny fit. The bottoms I ordered were a disgrace the pictured item had a well defined overlap and zippers on pockets, what I received was a poorly sown "shalwar" that I could've picked up from a local store for under £5. Not even my 10 yr old would fit into it and it was a classed as a "medium" sized item? Generally I'd watch for reviews and make a decision after that. Learning point? Only read Trustpilot reviews EVER!!! Be warned, be safe, keep your wallets closed!!!

BeautifulHalo.com Is one of the worst experiences I have ever had with shopping online. I ordered 2 T-shirts December 14th 2019 and as of writing this review It is January 5th 2020. I have wrote them via Ticket and Support Email and they seem to want to help and say things to reassure you but weeks later nothing gets resolved. In my case both support and ticket help said both my t-shirts (paid as 1 order) was confirmed as paid but the system still shows 1 of the shirts as pending and the other shirt as processing which makes no sense but they both told me that my order for both shirts were shipped December 24th 2019. I contacted ticket support January 5th 2020 to see If I could get a tracking number for the order and the same person who said my order was good to go earlier told me they hadn't been paid for. In addition to this the amount of screenshots and bank statements mean nothing to these people, also the order cannot be canceled on the website because one of the t-shirts shows "Processing" which means it's already been shipped supposedly but the other t-shirt is still pending. I will not be getting my money back but for the love of god don't order from this company and learn from my mistake. Save yourself from the amount of frustration that I had to go through.

Please do not purchase anything from this company. I have been waiting 4 weeks for my item which cannot be tracked as the item has not been sent out. Everyday for the pass two weeks I have requested a refund which they have ignore and keep telling me to be patience. Avoid at all costs!!

Wish I'd read the reviews before I parted with £132 the wall lights were broken when they arrived , and cheap looking . I requested my money back they kept offering me 5percent then 10 percent . Terrible customer service if they were in this country they would not be trading . Stay well away is the advice I would give .

They are full of CRAP, their clothes are so cheap, THEY FALSE ADVERTISE THEIR CLOTHING AND REFUSE TO REFUND YOU FULL PRICE, EVEN AFTER U SEND THE ITEM BACK. PLEASE DONT BUY FROM THEM. THEY PRANK AMERICANS AND KEEP OUR MONEY. IM DISABLED AND THEY TOOK FULL ADVANTAGE OF ME.

Why did I not read these reviews before buying! Only now I am in dispute with them have I decided to google them. The product you receive IS NOT the product advertised on the site. I bought a hoodie online which looked nice, and the one that has arrived is made from completely different material, different colour and with stitching and logo hanging off. The customer service team is REFUSING to give me a refund, telling me I received the right product and it is not faulty. I don't know what else I can do - someone needs to shut this company down.

If I could have used ZERO stars, I would have. Simple advice PLEASE DO NOT BUY ANYTHING from this company.

Products are NOT as advertised. Images look good, quality of product delivered ABSOLUTE RUBBISH. Sizing is INCORRECT. They take ages to deliver and will point blank refuse refunds.

They are so bad, I’m involving trading standards !!

We found that this business has an active Facebook page with 11298 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates.