bedworld.net

4.3 / 5

bedworld.net

4.3 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.3 / 5

Trust Score

3.3

Reviews

5

Social

5

Featured

5

Technical

Is bedworld.net legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

10

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Based on 19151 reviews

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Bedworld.net Review

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Last update: Wed, Mar 9, 2022 1:38 AM

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Bedworld.net Reviews & Complaints (10)

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delivery 3.5 /5

price 3 /5

quality 3 /5

refund 3 /5

customer service 3 /5

I have bought 4 beds from this company in 4 years, having to replace first beds due to divan bases breaking, my last purchase was May 2020 and already the divan base has broken. I have rang them and after waiting 25 minutes on the phone to be connected, someone picked it up and put it down on me.
1

3 years ago

review by Suzanne Leck

Bad service and awful experience with bedworld.net I ordered bed and mattress on the 18/7/20 and waited until 10/9/20 haven’t received anything yet , very poor service ever. I contact the company by email, phone but they all were useless.
1

3 years ago

review by G. N.

I had this Mattress bought for me back in November..IT IS AWFUL .. and had gone through eBay ..the reply was to return BUT it would cost more than worth..l have been unable to contact by phone as no dialing ... have had to buy another as it is SO BAD .. LUMPY AND INEVEN .. AWFUL
1

3 years ago

review by Miss Jones

Useless in every way, no customer service, delivery took double the time stated on there website, after they cancelled the first delivery an hour before it was supposed to be here ( waisted a day waiting in) when it did finally arrive the mattress was full of snags, wouldn’t answer the phone, would only communicate by email, and that took an age. Do yourself a favour and buy elsewhere it will save you a lot in the long run
1

3 years ago

review by David Mcshane

#delivery(3/5) #customer service(3/5)

Worse mattress I have even purchased or seen and in a terrible state after just 15 months however started going after just 4 months and I have thrown away mattresses 10 years old in better shape and condition. Within 4 weeks a sharp piece of spring pieced through the side cutting myself servel times on this, tried to bend it back into place however kept coming out. The materess looks absolutely battered all the side have sunk and the middle is so mis shaped its rippled, Being small and very light i am suprised I can make an ident into any mattress. After suffering back problems it come to the stage now I have a little spare time after a busy year I have to purchase a new mattress after only having this one for roughly 15 months and certainly fell for the gimmick of a flash sale which I believe was for 24 hours only-Mattress that was apparently worth £550rrp which I think was roughly £349 on sale at the time down to £99-Only the king size mattress every other size in this still was £200+ if my memory serves me right, Bargain I thought!! That was the 1 st mistake.A very big mistake Upon thinking I got a bargain I ordered 2 thinking what a super price even got 5 percent discount as it was over £100, Come delivery day only one turned up which knowing what I know now is a blessing - I was offered the 2nd mattress to be delivered another day but declined this as I was busy with work and in fairness bedworld refunded me the monies for the 2nd mattress and I received this within 4/5 day and still hourned the 5 percent discount even though my order was under £100 which was good on them even though its pennies they didn't have to. I spoken to live chat prior to leaving negative feedback as I thought I made bedworld aware of the situation and give them a chance to rectify it however Kevin has said nothing he can do as it's out of warranty which I asked how long is this warranty he stated 12 months,-This is obviously the expected time scale they expected the product to last which is pretty spot on after 12 months I started getting bad back from the mis shaped mattress starting to fall apart. Kevin was keen for me to state I had this matteress at a very heavily reduced price as its worth £550 which makes it worse as the mattress in reality wasn't worth the £94 paid. Moral of the story - Don't fall for there flash sale gimmicks like I did making an impulse buy, Don't believe the rrp or the price they state on their website - The price you pay is the quality you get and if a firm only offers a 12 month warranty I question why? Simple buy cheap buy twice-Don't be fooled by the description like myself. Hands down the worse product I ever bought and something as important as a mattress I suggest people steer well clear and used a firm that will give you a 5 or 10 year guarantee. Feed back left after time to give a true reflection of the quality
2

3 years ago

review by Rach U.

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5)

The orthopaedic bed that is meant to be meant to be medium firm is completely and utterly soft the springs do not hold the weight of even a 10 stone person. The springing is strange as it authors in different areas some areas firmer than others. It is like what the TV shows when these firms take back old mattresses they do them up and send them out leaving the customer completely unhappy as they're all saggy in different areas. The delivery man also so was quite clever as he gave me the paperwork first telling me I must sign it before he takes the bed off Van . then he brought in the bass parts of the bed which looked perfectly fine and are perfectly fine but the mattress which came in last is is not fit for purpose. Looking at the the return policy even if a bed is broken and unrepairable you still have to lose 39 pounds which seems ridiculous when it's nothing to do with the customer it's to do with the bed being totally awful. It would be better if I didn't buy from this firm as obviously they don't give quality beds in my view you
1

3 years ago

review by Simon Vallard

#delivery(3/5) #quality(3/5)

I ordered a orthopaedic bed it was not what as described it is soft in different areas leaving the bed completely unable to be slept on on the springs have gone soft the bed I ordered was a firm to medium. May be better placed as awful bed not orthopaedic bed. The return policy will charge £75 if wanting to send it back which seems on fair when the bed isn't fit for purpose. The van driver must have known that the bed wasn't fit for purpose as he made me sign before he would take it off the Van as a disabled person I didn't have much choice. He brought the bass parts in first to the house and then the mattress and as he had it already signed when take the door quickly. The bed could hardly hold itself up on the side as the springs as I said are gone soft. After seeing a program on the TV about how different firms get returned beds strip them off and then return them to different customers makes me wonder especially when when this bed has areas of softness.
1

3 years ago

review by Simon Vallard

Great order process, phone call after 24 hours to confirm a date for delivery, polite delivery driver and great value Sultan Pillow mattress.. Thanks, a really great online buying experience.
5

4 years ago

review by Nicholas Giles

#delivery(5/5)

DO NOT BUY FROM THIS COMPANY Mattress was of shocking quality and basically un-lie-able on after only 6 weeks. Divan base wood broke. Customer service accused us of wilful damage despite us sending video and photo evidence. Disgusting treatment and quality was abysmal, meaning we will have to replace using a reputable company at our own cost. DO NOT, DO NOT buy from here
2

4 years ago

review by Deleted User

#quality(3/5) #customer service(3/5)

We found that this business has an active Facebook page with 19525 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
5

by Smart.Reviews

Bedworld.net Review

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