Emergency Essentials Food Storage & Emergency Preparedness Supplies

4.2 / 5

Emergency Essentials Food Storage & Emergency Preparedness Supplies

beprepared.com
73 Reviews
4.2 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.2 / 5

Trust Score

3.5

Reviews

4

Social

5

Featured

5

Technical

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  • The site has mostly good reviews
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  • This website has existed for more than 3 years
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  • Instagram account found but audience is small
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Reviews Analysis

73

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0

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Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 1 mentions in other websites

Based on 1574 reviews

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Beprepared.com Review

We are the nation’s oldest and largest supplier of all things preparedness, specializing in the finest in freeze-dried food, emergency gear, and water storage.

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Last update: Wed, Jun 1, 2022 12:03 AM

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Beprepared.com Reviews & Complaints (73)

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delivery 5 /5

price 5 /5

quality 5 /5

customer service 5 /5

on-time 5 /5

Took nearly 3 months to fill my order. Never once received a timeline for the order, even after emailing to request one. The package just mysteriously showed up one day without warning months after the fact.
1

4 years ago

review by Dissatisfied

...that these are somewhat trying times, have been for a while, and will be for a while. All of you folks complaining about lag times, or having trouble with customer service, and assorted other things need to understand a company like this is swamped. Heck, another company I deal with has gone so far as to advertise they are only providing one product at this time. I've done business with Emergency Essentials for years and they have always treated me and my friends right. Things are coming into availability and going out of availability on a regular basis. In fact, I was shopping, put some stuff in my cart for an order but waited a day. In that 24-hour time period 2 of the items in my cart had gone out of stock. Be patient, be understanding, and more important be realistic about your expectations during these times.
5

4 years ago

review by David A

I purchased many items, but now my account is missing and my email id is unknown. Has the site been hacked or spoofed? The site looks different too.

Not sure if I can order from the site at this point.
5

4 years ago

review by Rabbit

Completely untrustworthy. I was told multiple times that my order would be shipped and it never was. Finally when it became clear it was never coming after waiting 3 months and talking to them about a dozen times, I asked for a refund. I'm hoping that it's issued. Liars. If they just told me that it wasn't coming that would be fine, but they kept telling me it was.
2

4 years ago

review by Audubon Wildlife

I purchased items during this covid 19 and got my items fast. I ended up getting almost 800.00 dollars more items then ordered, I called and asked to have it shipped back. They Was grateful and gave me something extras of things I order for free.
4

4 years ago

review by melissa mccoy

Order does not appear to resemble what we would have ordered. Both quantities and contents are confusing. Description is "AF Simple Solution Emgncy Food Supply 6pk box.

It contains "5" each (not 6): Organic Roasted Red Pepper Soup; Organic Silky Squash Soup; Beef Flavored Onion Soup; Vegetable Soup Blend; and Dehydrated Apple Sauce. Plus One each: Morning Moos Low Fat Milk Alternative and one Advanced Water Filter

Order No is EE I 2-3839960, 2/21/2020
2

4 years ago

review by Penlelope Conner

I am still waiting for my order even though when I called I was told it would be sent by March 6th.
1

4 years ago

review by Corinne Curtis

I was informed that delivery time was approximately 4 to 8 weeks due to the ongoing pandemic. Received my order right at four weeks after ordering. I am very happy that I made my order just as the pandemic was getting serious.

I also have purchased a good amount of survival foods from this company over the last four years. These long shelf life products are a backup to the packaged and canned foods that I obtained prior to the onset of the pandemic.

I have seen first hand what has happened in disaster situations and learned that you cannot put 100 percent faith in the government's ability to help you out. It could takes months.
5

4 years ago

review by Larry Y

Excellent service throughout, from placing the order to keeping me informed about shipping and delays (due to coronavirus). My full order arrived in good condition.
5

4 years ago

review by Margaret George

Communicated with me on the status of my order in a timely manner long before I thought to pick up the phone and inquire about it myself.
5

4 years ago

review by Trish H.

My order is still delayed over 30 days. realizing the increase in orders at the time there was only a few days delay.
1

4 years ago

review by Carol Ezzo

I have been a regular customer of Emergency Essentials for several years now. When I placed my last order, I had no idea of the wait time that would occur due to the Covid-19 supply shoppers. Between the order date and the actual shipping date I received numerous emails from Emergency Essentials keeping me informed of the status of my order. I do not fault them for the delay as this was beyond their control. I will continue to be a regular customer.
5

4 years ago

review by Margaret Green

These folks are trustworthy.

With everything going on, they have been fantastic communicating about delays and have made a delivery already of what could be filled.

I will be a lifetime shopper with them.
5

4 years ago

review by Happy Customer

They shouldn't be taking orders they can not fill.
1

4 years ago

review by Former Customer

have been a customer for years and have recommended them to several friends. good variety of products , usually quick shipping.
4

4 years ago

review by Larry Strauss

I understand the issues with "PREPPER - Pandemic" posting ahhh sometime in the next 3 months is realistic sure, But You would be more helpful if you posted ON the web pages and Emails due to Demand (unexpected) delays in getting orders Might be Limited availability of items ability to get items, etc at this stage we are Taking orders IN the order recieved and we'll do our best to keep folks informed if an item is sold out or "backordered" we'll advise you I am not upset or anything I know what hell you and your other like food operation have been going through it was just weird getting another email today saying Maybe a couple months 3 hours after my package arrived ..:) Thanks and bless you for dealing with it all ....
4

4 years ago

review by Jim S

Why can't you tell me when I order something that I will not ship for 6 weeks? Crappy deal to let me know a week later. I needed that stuff right away. I'll probably just cancel my order.
2

4 years ago

review by AMBER MAKI

The order was understandably delayed quite a bit due to a surge in demand. But I really appreciated the communication with EE, and how often they kept me updated on the status. Not once did I feel like the order fell through the cracks.
5

4 years ago

review by AD

Andrew is such a Great Person to talk with. He keeps you informed. I know there is a great demand. So I am patient. I have been a customer for years. As I have been buying from this company for years to use in our RV travels. Great Product. Last Years or as Needed when you travel and Right now!
5

4 years ago

review by Celeste B

We haven’t received our order yet. So am only giving 4 stars. I know items are of great quality but feel we should have already received order.
1

4 years ago

review by Raye Jean Blauer

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Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 1 mentions in other websites

Beprepared.com Review

We are the nation’s oldest and largest supplier of all things preparedness, specializing in the finest in freeze-dried food, emergency gear, and water storage.

Beprepared.com Customer Service Contacts

No contact details for this company.

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Share Preview

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