berrylook.com

3.1 / 5

berrylook.com

berrylook.com
43 Reviews
3.1 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.1 / 5

Trust Score

1.3

Reviews

3

Social

5

Featured

5

Technical

Is berrylook.com legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Instagram account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • We found several negative reviews about this site
  • Facebook account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

43

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0

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Last update: Wed, Mar 9, 2022 1:19 AM

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Berrylook.com Reviews & Complaints (43)

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delivery 2 /5

price 1 /5

quality 1.7 /5

refund 2.1 /5

customer service 2.3 /5

If there is a 0 that's the rating I will give, nothing in my orders look the same as the pictures, materials use was not even near the prints of the dresses, the flow of the dress shown has nothing its just like big shirt sewn, even if the one that will wear it is size 0 and your order is 3x still doesn't work, I know coz I do a bit of sewing only I'm lazy, ordered 11 items, only 1 was passable, takes more than 3 weeks to arrive, like me I was going to therapy and checked it a week later only to find out can't return it ordered 7/7/20 arrived 7/29/20, checked 8/8/20 past 30 days from ordering not qualified for return .
1

3 years ago

review by H. C.

CORRUPT, RIP OFF! The clothes look nothing like photos on website... and they are extremely small, not US sizes. Although the website says "easy returns", the items were shipped from CA, and the website address is in CA, if you want to return items you have to send them to China at International shipping rate.. which cost more than I spent on the items. Each time I asked for the return address, they would ask me to spend more money and never gave me the address until I threatened to report them. Because I could not (at first) return the items because they would not give me address, then did not return the items due to the high cost of doing so, Bank of China.. I mean America did not reverse the charge. This has happened to numerous buyers. It looks like Berrylook has a nice little "operation" in place for themselves. My mistake was not doing research before buying.
1

3 years ago

review by Angry Customer

A scam Chinese company. Clothes are made way too small for US sizing. Clothes are poor quality made from cheap material that look nothing like the pictures online. I returned two blouses months ago and they keep telling me they haven’t received the package even though it was sent to the address they emailed to me and tracking the routing number, it says it was delivered. I want my full refund. But according to other reviews, I’m not holding my breath. DO NOT BUY FROM THIS COMPANY! You’ll be wasting your money!
1

3 years ago

review by Vicky L Gunn

#quality(1/5) #refund(1/5)

I have really received my refund from them I ordered two items in June I received one which I was delighted with. I received an email telling me the second item was out of stock at the vendor. despite this I've not received my refund, when I send email after email they just keep sending s copy of the invoice which has both items on it.at the end of my rope trying to get my money, can't get in touch with i went on the internet and i found this service helpline number which was ( 8 5 0 six 3 two zero 9 8 zero)when my line was connected they helped me some with instructions so that i can return there garbage back and initiated my money to me, after that I confirmed with my bank I was relaxed as I have really received my refund from them
2

3 years ago

review by R. D.

#refund(2/5)

DO NOT BUY FROM THIS COMPANY!!! I bought a blouse I saw advertised on Fcebook. When it came, it wasn't the same blouse at all so I returned it to the return address on the package. They never refunded me - it turns out I was supposed to send it back to China which would cost more than I paid for the blouse!! They offered me half my purchase price as a refund and I still have not received that. A really bad experience. I WISH I COULD GIVE ZERO STARS.
1

3 years ago

review by Nina Smith

#price(1/5) #refund(1/5)

I ordered dress from this online shop and got email about confirmation. They say they'll send 7-15 busness days and send automatically email about shipping information but didn't get any email after 15 days I emailed them. They said Sorry, already sent orders but for some reason didn't send shipping information. They gave me tracking number after I asked. So, I said ok. And I tried to track my package but it was too late UPS returned to sender that package. I emailed them about situation, asked resend my order. But they wanted me to pay for shipping. Excuse me it is they are falt they didn't have me any information about shipping I couldn't get my order because of them. And I asked my my back they said they can't. Since that day I tried to contact with them keep emailing but they are NOT REPLY.
1

3 years ago

review by Star

Absolute do not order from them. The items of clothing is poor and shabby. They have still not refunded me after months of contacting them. They totally ignore you. I returned my items back in April and still no response from them. Total scam.
1

3 years ago

review by J. S.

#refund(1/5)

1. Took forever to recieve my items. 2. ALL were the incorrect size. And the fabric is paper thin. 3. trying to return ten items is a nightmare. An address is not provided to send the return. So i sent it to the return address obn the original packaging. 4. They sent me an apology for my trouble and never responded to my requests for assistance. 5. I still do not a a refund of any kind. Pleading with you to not buy from these schisters.
1

3 years ago

review by Elaine

#refund(1/5)

Ordered 2 tops recently, one was fine but the other was too small. I searched everywhere for a return address but couldn’t find one so emailed the company to ask for one. Received an email back apologising for the sizing error but that was all, no return address. I sent another email again asking for an address so I could exchange my top for a size bigger, I don’t want a refund. I am still waiting for a response. It seems Berrylook do not want you to return anything to them. I won’t be buying anything else from them after the way I have been treated which is a shame as there are some nice items on their website.
1

3 years ago

review by Lorraine Eve

#refund(1/5)

I am now 64 emails in 15 months to Berrylook trying to get my refund for 3 dresses - sizes are tiny 2XL = Small - very poor quality - don’t return items they will get lost in post ? I agreed to 50% refund then a 35% refund then got nothing - then they offered a coupon but I then have to pay postage - but still nothing - every email is from a different name / person - company behaviour has been unscrupulous, underhanded, dishonest, unprincipled, immoral, deceitful, unethical, false-hearted, disreputable, dishonourable, crooked, shady, dodgy, shonky and not behaving according to what is morally right and fair. Chinese company has now lost face.
1

3 years ago

review by Noela

#quality(1/5) #refund(1/5)

Worst company to order clothes from. I ordered a pair of shoes, packaging and shoes came damaged. I asked for a refund and they said they would give me £10 off next shop. Shoes came to £28. I asked for a full refund and they said sure but I would have to pay for my posting (back to China). Now they are picking at every bit of detail to try and not give me my refund and postage. Thankfully I am claiming back via my bank! Do not use them!!! SCAM!!!
1

3 years ago

review by Z. M.

#refund(1/5)

This company and its staff are horrible liars. They charged me for express delivery but never sent the order within 6-7 business days. They wasted 25 days after receving my order and did not tell me that one item in my order is not in stock. They kept telling me my order has been dispatched on 15th Sept 2020 but did not inform me that one item is missing. One can not place online order if item is out of stock. They are liars. I still have not received mybirder nir they have refunded money for not sending one item. I do not recommend this company. They did not leave me with enough time to order from another company wasted several days. Took payment under false pretenses. Only sent me an email today telling me one item in order is not in stock. They dispàched order without the items. No delivery has been made so far. Very poor customer service and dodgy managers.
1

3 years ago

review by L. J.

#delivery(1/5) #refund(1/5) #customer service(1/5)

NEVER BUY FROM THEM!!! I ordered 4 blouses - all too small. Then I tried to return them. They offered me $30.00 and I could keep the clothes, who wants to keep clothes that don't fit? I was told I could give them to others. I want my full refund. I sent the clothes back to China! Did a dispute with Discover Credit Card, have been fighting this for four months. Berrylook claims I didn't return items. Funny, I took pictures of the clothes, package and have the US Post Office Slip showing the China Address. Course I can't trace it back to China through the US Post Office. So I'm out my money and they have no honor in their quality of service. I would give them a negative review if I could, they are far below a zero rating.
1

3 years ago

review by women in NH

#quality(1/5) #refund(1/5)

I purchased 9 clothes, But I only got 2, because the package was opening when I saw the package. But the seller never return any refund to me. Even these 2 clothes that I got are very very bad quality, very very poor quality, they are all made of chemical fibers.. I only can throw them away.
1

3 years ago

review by yu caimei

#quality(1/5) #refund(1/5)

They advertise 3-7 days for processing time. After 20 days of no communication I was told my items were pre-sale and they cannot provide a shipping date. I’ve requested a refund and filed a dispute to get my money back.
1

4 years ago

review by Deleted User

#refund(3/5)

Placed an order since October 2019, still have not received my order. I emailed them multiple times and they gave me a tracking number. No phone number of who I should contact. Very dissatisfied. The tracking number is not helpful at all. Yes they are a scam. Don't order from them.
1

4 years ago

review by Did Not

Ordered 6 items 3rd December. 2 for Christmas gifts, 2 for parties. Should have shipped w/n 8 days max. Finally got one item on the 28th in the evening - too late for my event. It is disgustiny cheap, and wrongly identified coloured dress, so thin and SPARKLY (not mentioned in advert) totally unlike the picture - that I doubt I’ll ever wear it. Despite multiple emails asking where my things are and being told they’ve shipped, still not here 26 days later. I’m size 10-12 UK but ordered large. If not, I wouldn’t get into the dress. Shame, as design is actually nice. DO NOT buy from BerryLook as the adverts appear to be false representations. Wish I’d looked up these reviews before spending £100. Kate
1

4 years ago

review by Katya U.

After 25 days I got one of 5 items. The shirt was unwearabe. The neckline puckered from bad sewing. I flushed $105 USD to Berrylook. Never got the other 4 btw. As bad as it gets. Don't do it.
2

4 years ago

review by Deleted User

Ordered a dress 3 months ago and have not received it. E mailed them 3 times, no response. Called them and i get a fast busy signal. Do not order from this company
1

4 years ago

review by Janet Lorden

Of the two items I ordered, one dress was shabbily made and the other item a top was way too small. Tried contacting them many times with no answer. But check this out, after giving them a scathing review on another review/complaint site someone supposedly with Berrylook responded to that post a year later...that’s right a whole year later and told me in broken English that “they sorry I not satisfied.” What a joke!!!! So sorry for everyone who was taken in by these shiksters!!
2

4 years ago

review by Deleted User

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Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 1 mentions in other websites

Berrylook.com Review

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