3.8 / 5
Trust Score
3.1
Reviews
5
Social
5
Featured
3
Technical
Is bettaliving.co.uk legit?
- Many trusted websites are linking to this site
- This website has existed for more than 3 years
- Facebook account found with large audience
- Business is mentioned on Wikipedia
- We found several negative reviews about this site
- SSL Certificate Not Detected
- Instagram account not found
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
20
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Based on 2077 reviews
Smart.Reviews
3.8
20 reviews
Mamma
2
2 reviews
Sitejabber
1.5
2 reviews
Trustpilot
1.7
2053 reviews
Bettaliving.co.uk Review
Get a FREE Quote Online A huge range of Fitted Kitchens Fitted Bedrooms to complement your home Betta Living39s designs are built to the highest standards
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Last update: Wed, Mar 9, 2022 3:18 AM
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I would like to bring to your notice the way my first site visit was dealt by one of your sales representatives and how amateur he was in his job and his dealings.
He called me before the visit and when I gave him the address where he had to go and measure up the kitchen he said that he was not made aware of all this at all and he wanted to work from the measurements which were done by the architect but I had to urge him to go and get the accurate measurements as thats how every other supplier deals with any furniture.
Upon arrival, he looked very annoyed & made rude and sarcastic comments like "why do you need such a big kitchen?? can you afford it?? whats the budget?? ". At that point we did not react to his sarcasm and we ignored it.
After the measure up was done he then gave us a price of £38,000 (which so far was the highest quotations I have received comparing to any other suppliers of equivalent standard). He then said he can discount it to £30,000 with one of the ongoing offers. Further to this he said he can close the deal for £22,000 provided we pay him there and then which was ridiculous as no one is sitting at home with that kind of money in their pockets. When I said we want to look into the details to make sure we have covered everything he said that he did not appreciate us wasting his time and his time was very precious which is very rude to say to your potential client.
I asked him if there is a one year interest free payment plan to which he said we do not offer any payment plans. One of my friends has bought the kitchen from your company recently and he had the opportunity to go for no interest if the full balance was paid within a year (I can give his details if you wish to).
I personally feel that the jump from £38,000 to £22,000 (which did not take him more than 7 mins to be precise) was quite fishy and did not make any sense as most of the items where still on the quotation and there was only a very minor change. I found Steve very rude, aggressive and racist in passing comments and overall body gesture. I would never ever recommend your services to any of my friends and family. I work in customer service oriented industry and if I was behaving the way Steve did then I would have been out of my job within seconds. It was only due to my decorous behaviour I did not react or make a big scene.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
We chose an integrated kitchen with mostly Bosch appliances. To this day the cupboards and appliance doors do not fit properly but we have got used to that and sadly accepted our fate. Today we had a Bosch engineer visit to repair our dish washer. He showed us how badly and incorrectly the machine and kick board had been fitted which was responsible for the machine malfunctioning. It b doesn't get much worse!20
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
We are about 5yrs into the guarantee and one bedroom is falling apart.
I’ve emailed and called the Headoffice several times no reply. Guarantee was for 15 yrs and problems started 6 months in with handles falling apart. Now drawers are falling apart where they should be glued.
Don’t believe the guarantee. It’s not true.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
1. The initial assessment by the designer was ridiculous , inaccurate and the the asking price was too high and the way was just to push me to buy the product with false informations about the material.
2. The installation service team were very slow and some times they work 3 hours in whole day and they leave the job half way as they want to do shopping in a working day.
3. I didn't like the products , I have one of the shelves fell down after one week from installation.
4. I will not recommend bettaliving to any one of my friend and family
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Why has trading standards not penalised Betta for lying and cheating its customers, why are they even still in business!
I guess all its customers should contact Watchdog to escalate matters.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Same family opened up new company, probably end up doing the same after a few years.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Bettaliving.co.uk Review
Get a FREE Quote Online A huge range of Fitted Kitchens Fitted Bedrooms to complement your home Betta Living39s designs are built to the highest standards
Bettaliving.co.uk Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
We have tried to contact Bettaliving on a number of occasions in relation to our bedroom door which have de-laminated.
At the time of purchase we were advised that all products carried a 10 year guarantee which gave reassurance and satisfaction to us when we purchased the goods that should anything go wrong we would be covered however this has not been worth the paper it is written on. Bettaliving are continually ignoring any contact from us and refuse to return our calls or reply to our complaint.
3 years ago
review by Paul Lundie
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)