bhphotovideo.com

Even though it is a US site it accepted orders from the UK. The exchange rate for the transaction was good.

B & H had the item, ask me again when I receive the item because the last time that I bought something from America equal to 20 GB Pounds, I ended up paying 62 GB Pounds. So give us a flash in about 10 to 15 days time and then I probably can give you an appraisal. If the couriers over here in Britain don`t try to suck me dry! But Many thanks for a much needed item to obtain. - Frank.

I couldn't source an Ona Bowery Black Nylon in the UK. Very reasonable shipping price

You quickly gave me advice on how to give a gift card (egift) now that my son in Law is domicile in UK

I have just ordered a product from overseas and the on-line booking process has been seamless, and straight forward - having the Duties and VAT billed at source has been one less thing to worry about. Thank you. I now look forward to receiving and using my Binoculars!

Great back up when required 10/10

I am coming to NY from UK in a few days, I would have liked to have ordered something else which is only available in a few days.

B&H have made me very very happy, I have been looking for 20x24 stainless steel developing trays for years now and have finally found them. The checkout process on the B&H website is one of the best I have come across, so simple and straightforward, always reviewing what you have done and works brilliantly. Thank you so much. Chris, London UK

I can get what I need quickly and efficiently which I cant get from UK

I visited B&H whilst on a visit to NYC and was bowled over by the expanse of the store, it was like, if you can't find it then you didn't need it in the first place. I loved the way it was busy but hardly any queing due to the way you operate sales, buy, pay, collect, loved that system!! Next customer service is second to none, every sales person we spoke to were very knowledgable in what we were buying, advice was abundant and clear. Yes it was delight visiting and buying from B&H its just a shame that there isn't a store like yours here in the United Kingdom. 11 out of 10 from me.

I have been a B&H customer for a while now, but this review only relates to my latest purchase which is my worst online shopping experience by far. I ordered a color grading monitor a month ago and I was expecting the delivery to arrive on time according to their estimate. I run a small business and it was important for me to receive the monitor on time for a project I had to deliver to my client. Unfortunately, the package was lost for a couple of weeks (the delivery was supposed to take only one week) and neither B&H, nor DHL (their elected carrier) were able to give me an answer on the whereabouts of my purchase. Eventually I had to rent a similar monitor to finish the job at a great cost to my tiny operation. After calling B&H numerous times they admitted that something had happened to my package and they would send a new one. It eventually took a month for me to be able to get my hands on the monitor, which was three weeks late. I contacted both B&H and DHL to ask for some kind of compensation, considering the financial damage this caused me and neither of them accepted any responsibility. I was especially disappointed (putting it mildly) with B&H, given the fact that I had no say regarding the carrier that was going to organise the delivery. I am no longer expecting B&H to compensate me, and this was an experience that I am happy to leave behind.

I placed an order online before and 1 week later they send me an email saying they want ID. this is no problem so I sent them a copy of utility bill AS THEY REQUESTED THIS. then 2 days later they cancel my order rubbish customer service, cheap but bad service

Site made purchase process simple and the option to pre-pay shipping and taxes to the UK helps to avoid future surprises!

I am buying from the UK and found the process quite painless. Just need to wait for delivery now

An easy to navigate web site, opening an account was very straightforward - now just sitting back and waiting for my order to arrive here in the UK.

Glad too see you can pay duties & taxes for UK in advance , even with shipping and weak exchange rate , most products are worth betting from B&H , in fact you cannot always get them in UK

I can get equipment shipped to London faster than I can get it in the UK. All taxes paid. fast and efficient,

love this place, please open one in England :)

Shipping cost to the UK is high ($65) for small items (Zeiss 35mm lenshood).

All taxes paid without me having to deal with Customs etc. in the UK.