Wakeboard Tower Wakeboard Boat Towers Big Air

4.9 / 5

Wakeboard Tower Wakeboard Boat Towers Big Air

bigairwaketowers.com
26 Reviews
4.9 Great
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4.9 / 5

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5

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5

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5

Featured

4.5

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Bigairwaketowers.com Review

Big Air Wake Towers is your trusted resource for wakeboard towers wake tower accessories biminis pylons more Shop Big Air Wake Towers today

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Last update: Tue, Nov 22, 2022 3:05 AM

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Bigairwaketowers.com Reviews & Complaints (26)

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delivery

price 5 /5

quality 5 /5

customer service 4.9 /5

on-time

I compared to the new towers on the market, found the Cuda to be the most appealing and seems to beat the competition on integrity and solid structure design. Looking forward to sending in my after picture!
5

3 years ago

review by Braxten Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Had to go back and forth between pages to look at options for racks, wish it was all listed on the package screen. We want to order the collapsible Bimini and want the 25% off, wish there was an option to pay for it and get you the measurements once we have the rack mounted.
5

3 years ago

review by Tiffany X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Hope the product is as good as it looks, cant wait to install and test it out. Wish I could of found more reviews online, but with the videos and tests shown on your site along with 20 plus years of building towers I expect to be satisfied with my purchase.
5

3 years ago

review by James G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I called Sabrina countless times and every time she was extremely helpful and patient with me and guided me through the whole process of purchasing my tower and Bimini top. I'm looking forward to my products, thank you. I am a very satisfied customer.
5

3 years ago

review by James S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent customer service! Was told in a very kind way that the store had been closed for an hour after I had asked what time customer service was open until, yet the phone was still answered and the service rep was extremely helpful!
5

3 years ago

review by Nick U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This has been a very good experience from sending an email 1 month ago asking if the CUDA Rowe would fit my boat, to ordering the tower to receiving the tower... Beautifully packaged.. Instructions are clear and thorough. Can't wait to install it...
5

3 years ago

review by Jeff C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

On the Super Shadow description it would be a good idea to explain about the adjustability of the hole for the Tower Rope Pilot and that all clamps and struts are included. Also, Perhaps adding instruction pdfs for download on the site could be helpful. It allows to see what is needed for the install. Thanks!
5

3 years ago

review by Sam J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I recently purchased a Cuda Tower and love it but was searching for clamps to attach my Bimini and could not find any that I knew would fit. I contacted Big Air and they quickly responded and sold me the clamps I needed. Great product and excellent customer service.
5

3 years ago

review by Jamie J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have had a very hard time deciding on a tower, Sabrina went the extra step to try to photo the tower on a pic of my boat she has had great response time to all my questions and in return I made sure I bought the right tower from no one else
5

3 years ago

review by Ryan U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I received a part that was not up to speed (to be nice) and I told BigAirWakeBoardTowers about it. They took care of me and overnighted the other part. Class act in my book. I will continue to be a customer!
5

3 years ago

review by Reese I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

GREAT people to talk with on the phone, extremely helpful... very quick email response as well... offering suggestions on a hard to fit tower. Wish all companies were founded on the same business ethics as yours! :)
5

3 years ago

review by Donna X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is my second purchase with big air! I bought an ICE tower a few years ago and installed it myself. I was very happy with the tower quality and customer support! If possible could I receive an estimated time of arrival for this order, Thanks!
5

3 years ago

review by Nick C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I use you guys for everything I can! You have been great to deal with not only on purchases but also have taken great care of us over the last 3 years even when problems arise! Your customer service is #1! Thank you for caring!
4

3 years ago

review by Cody C.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Your towers are one of the few that can be installed forward or reverse. Your site is the only that shows detailed installation videos. Your videos the fish symbol and the price are the two reasons I am purchasing from Big Air. Now, just run a discount promotion on wake racks. :-)
5

3 years ago

review by Chris I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very user friendly website. I'm extremely satisfied with my Big Air Bimini. Customer Service was great. Sabrina emailed me after I placed my order to verify the dimensions. I'm glad she did, because one of my dimensions was incorrect. We corrected the order and I received my order in about a week. It fit perfectly and I can't wait to get on the water!
5

3 years ago

review by Scott G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had actually ordered the wrong size rack. The staff had looked at my order history to see which tower I had and sent the correct size along with an email to confirm what I had intended to order. Excellent customer service which saved time and return expense. Great quality products as well.
5

3 years ago

review by Kit V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Website is very informative, I'm new to this wake boarding and ski boat stuff, you guys made me feel comfortable spending 1500 dollars on something I know nothing about. Keep up the good work ill be back to buy more soon.
5

3 years ago

review by Blake S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Super nice to work with. will buy again if I have to get another tower. Haven't installed it yet. but I did inspect it all. very good looking tower and welds! I wish I could have designed a combo package myself or they offered more options. The GOPRO accessory is outstanding
5

3 years ago

review by Edward E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Can't wait to fly the American flag next weekend on the water. Quality machining produced a top notch product. The American flag flew strong this weekend. This will be on my boat every time we go out on the water.
5

3 years ago

review by Jason Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Love how friendly and informative the lady was that answered the phone! They spent time to help me make the right choice and I could not be more happy! I purchased the Cuda Tower Combo, Speaker and light bar combo (sounds and looks incredible), cover for the speakers, combo rack, wakeboard rack and bim top. With the help of a few friends it took us about 7 hours to complete (I am sure it was harder than most boats as I had to remove most of my interior to access the mount locations). Tower is firm and no rattles. If I had to do it again, I would do the exact same thing! AAA rating, these are the people you want to purchase from!!
5

3 years ago

review by Roger V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites

Bigairwaketowers.com Review

Big Air Wake Towers is your trusted resource for wakeboard towers wake tower accessories biminis pylons more Shop Big Air Wake Towers today

Bigairwaketowers.com Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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