3.2 / 5

3.2 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.2 / 5

Trust Score









Is legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • We found several negative reviews about this site
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis





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Trust score (4.9/5)

Based on 21 reviews



3 reviews



18 reviews Review

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Last update: Wed, Mar 9, 2022 1:37 AM

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refund 2 /5

Bought a "Gul Saco" waterproof trousers online with Big Orange to subsequently discover they leaked. On lower back, where the 'Hydroshield bib' joins the 'GCX4 Evo Shell fabric'. Returned it to BO to be told they needed to send it back to manufacturer. This is despite their website stating clearly- "Faulty or incorrect orders - If you have received something faulty or not what you ordered, we sincerely apologise and ask that you please contact us immediately on receipt, either by phone or email ("?"). We will promptly dispatch a replacement to you at our expense (stock permitting) or arrange a speedy refund." After nearly two weeks waiting for some conclusion I once again contacted BO to be told that the trousers had been "extensively tested" as perfect with no leak. I was informed that I could arrange ''collection" of them. This is despite the fact that I am in a different country. After a phonecall with Gul they decided to retest them. Next day I am told, yes, they have a leak. This is now a month after purchase. It took me 10 minutes to discover they leaked! I have seen today, on another online retailers website, another review of the same trousers. They also leak. In the same place. Has Gul manufactured in a design flaw? Quite possibly. Many people would buy this item and never know until its too late; the idea being that you dont actually get in the water in these unless you have no choice! Very unhappy with both Gul and Big Orange. This entire matter was badly handled.

3 years ago

review by James Sheerin Sheerin


I ordered a limited edition hand made die cast model from them. What I ended up with was something that was off the shelf, not as described, that was 1/4 of the value of what I paid. They fobbed me off on email, then failed to respond. They failed to respond to PayPal, so I received a full refund. Cowboys...

3 years ago

review by Simon U.


We searched online and found that this business has an active Facebook page with 285 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.

by Smart.Reviews Review

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No contact details for this company.

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