boxt.co.uk

4.6 / 5

boxt.co.uk

4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

5

Reviews

3

Social

5

Featured

5

Technical

Is boxt.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

25

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 9686 reviews

Smart.Reviews

4.6

25 reviews

Knoji

2.9

3 reviews

Reviews io

5

6 reviews

Trustpilot

4.9

9652 reviews

Boxt.co.uk Review

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Last update: Thu, Nov 4, 2021 11:23 AM

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Boxt.co.uk Reviews & Complaints (25)

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delivery

price 5 /5

quality 5 /5

customer service 5 /5

on-time

Process was extremely easy, no pushy salesmen involved! Best quote within seconds and no hidden extras. Even offered a discount for having it fitted on a certain day. Ordered online, fitted within 2 days. I had one visit by fitter, then electrician to sort out stats 2 days later (at my convenience). Both guys were very helpful and friendly. I had one issue within a few days of fitting where wireless cylinder stat wasn't working properly. Was sorted within a few days with no problems or extra charges. Highly recommend if you're looking for a competitive, stress-free solution to getting your boiler changed.
5

1 year ago

review by Paul Styles

Just had my new boiler fitted by boxt. All turned up on time as did Daniel Harrison who worked his socks off was neat tidy and very professional. Im a plumber by trade but specialist in bathrooms and kitchens so lost touch with new boiler concepts but know a good tradesman when i see one. I was sceptical about paying up front but i tell you what this company delivers what it promises so dont worry on that score. I'm a very happy customer in Nottingham and thanks again Daniel a pleasure to have in my house. Ps thanks to all the boxt team its a different way,but one that delivers what it promises
5

1 year ago

review by Julie Wilde

Great first annual service from an engineer who was friendly cheerful and efficient, justAs the installation engineer was last year.
I recommend BOXT to everyone who needs a new boiler.
5

1 year ago

review by C Dunn

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Professional service
1st time for my Boiler service. Engineer was on time, friendly and professional. Gave me an update when finished.
5

1 year ago

review by neil clements

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It was a good decision on my part to buy my boiler from Boxt and an equally good decision to have my annual check and service done by them. All arranged through their excellent Ryan Harrison in their equally excellent customer service department during these difficult trading times.
5

1 year ago

review by Frank

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I contacted your company on Monday 15th June about fitting a new boiler.. Your engineers Harvey and Mo turned 7:20 Tuesday 16th morning they started as soon as they arrive they encountered a problem with the position of the boiler so it had to be repositioned which meant extra work for them than expected. They were both pleasant,polite and professional kept me informed each step of the way. The found out my gas meter was not a the pressure so we had to call the gas company to deal with that
Harvey and Mo stayed till everything was dealt with they didn't leave till after 7pm
I call that above and beyond helpful especially as I live on my own. I would highly recommended your company
Thank you Ros
5

1 year ago

review by Ros Phillis

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

excellent service from boxt engineer, rung night before with time slot and left everything spotlessly clean
5

1 year ago

review by Mark irving

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First class efficient professional service, the engineer was very polite & cleaned up on completion of the work.
The new boiler arrived on time - 5 minutes after the fitter.
5

1 year ago

review by Peter Howard

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The BOXT service engineer turned up on time and completed my annual service in a timely manner. He was both professional and friendly. Only having good experiences with this company.
5

1 year ago

review by Frank McAndrew

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

excellent friendly service these guys fitted my boiler a few years ago and have serviced my boiler each year since -I recommend them & will be using them next year
5

1 year ago

review by gary

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had a boiler replaced in April, delivered in the morning just before the engineers turned up to install it. Wonderful service provided very neat and tidy, and I am pleased with the boiler installed. I have already recommended 'BOXT' to my friends and family members.
5

1 year ago

review by gordon masih

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We had our boiler fitted in April 2019 and it was due to be serviced in April this year. Due to the Covid-19 restrictions we were unable to have it serviced and were concerned that it would effect the warranty. Ryan from BOXT Servicing kept us informed throughout and once restrictions were lifted arranged an engineer to call last Tuesday 9th June. The engineer couldn't have been friendlier or more courteous. Paul rang us beforehand, carried out the service and updated our service book. We have now set up a BOXT service plan as they are a company who we trust. Many thanks :-)
5

1 year ago

review by D GREEN

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Engineers Steve and Chris arrived 7.30 Started work straight away They are the best kind and thoughtful Installed our new boiler purchased from BOXT on Monday and installed today Wednesday Absolutely delighted Thank you so much
5

1 year ago

review by barbara Keyes

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Boiler service carried out this morning. Engineer was prompt, efficient and professional. Many thanks.
5

1 year ago

review by Jo Armond

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The engineer called the evening before with an ETA, turned up on time and completed the boiler service without issue. Highly recommended!
5

1 year ago

review by Marv

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Hi i had a boiler fitted yesterday 15th June and i must say Matt the gas fitter was excellent he came at the time stated and worked right through he was very clean cleared up after him and was very informative to all what we needed to know .Thank you so much for your help
5

1 year ago

review by Mrs Loughran

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Boiler broke down on Monday ordered ang fitted on Thursday very quick and efficient fitter very professional and fitted in a few hours would recommend to anyone
5

1 year ago

review by Paul Huyton liverpool

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Thankyou BOXT once again for your professional engineers, efficient and friendly customer service and peace of mind: my boiler and heating system is good to go for another year. Many thanks. Paula.
5

1 year ago

review by Paula Turner

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

After contacting various companies boxt came in around £800 cheaper then anyone else, ordered Sunday evening and by Tuesday morning two very good engineers were here to install the new boiler. Both very polite and experienced and by the afternoon our new boiler was installed and the house left spotless. Can’t recommend these guys enough.
5

1 year ago

review by Thomas

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent experience and overall service with BOXT and specifically our engineer David Horsted. The process for boiler selection, booking and pre-sales advice was extremely slick. David arrived in the morning and completed a big job professionally to change from a tank system to a combi boiler over 2 days. He went above his duties to fix all leaks, a broken pump and even came back on a Saturday to resolve trapped air and a leak once the job was complete. He was also there to answer many questions I had during the work. I am thoroughly happy and provide my highest recommendation for BOXT and David. For such work and a big investment, I would advise to not go anywhere else.
5

1 year ago

review by R. Parikh

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Boxt.co.uk Review

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