branddesignexperts.co.uk

3.5 / 5

branddesignexperts.co.uk

3.5 Average
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3.5 / 5

Trust Score

4.6

Reviews

1

Social

3

Featured

4.5

Technical

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Branddesignexperts.co.uk Review

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Last update: Wed, Mar 9, 2022 1:44 AM

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Branddesignexperts.co.uk Reviews & Complaints (20)

I am not usually the one to actually write reviews for websites. I am not really inclined with writing at all. I actually dislike it very much. I had a major difficulty in creating identity of my own startup but branddesignexperts made this entire process so much simpler for me, right from assisting me while filling the online brief form to sharing all formats of the fabulously designed logo with ownership certificate. I would recommend this to anyone!!
5

3 years ago

review by Peterson Kevin

After submitting my request I was sent some logo drafts within 24 hrs, after a couple of changes I had a new business logo ready to go within 5 business days.Jack and the team catered to all of my questions and I now have a very professional logo that I can use to market my business,Great price,product and they deliver what they promise.Highly recommend Brand Design to take your business to the next level.
5

3 years ago

review by Justin Craib

** POSSIBLE FRAUD ALERT ** AVOID THIS COMPANY ** We have paid £450.00 deposit as this company requested, to allow them to proceed with our order, BUT now they have advised they cant see the payment and asking us to PAY AGAIN via paypal? so in effect asking us to pay TWICE? Our payment has cleared our bank, and we have used this company in the past, and did not have any issue them regarding payment previously. We replied to them on 25tyh june DEMANDING an explanation, and they still have NOT replied yet! WE ARE NOT HAPPY AND ARE NOW CONSIDERING LEGAL ACTION IF THEY DO NOT RESPOND ASAP. THIS IS OUR EXPERIENCE WITH THIS COMPANY - I WOULD STRONGLY RECOMMEND YOU CAREFULLY CONSIDER WHAT WE SAY BEFORE YOU MAKE ANY PAYMENT TO THEM.
1

3 years ago

review by Deleted User

UPDATE 18/01/19 After several conversations back to back. Brand Design Experts finally issues / gave our refund back. What I was impressed with was they had the nerve to actually ask again for our custom and to give another chance. For whatever reason I thought ok since they did it without asking for any money. Several months later we are still doing business... I guess everyone deserves second chances. And they are currently working on several websites for us, and always answer back daily, charge a fair price, and never delay in answering and updating us. Amazing turnaround. My go to web designing team now. Highly recommended. Well done guys. ------------------------------------ AVOID THIS COMPANY !!! THIS IS A FRAUDULENT COMPANY!! THEY TOOK OUR MONEY, AND NOW CLAIM THEY DONT HAVE IT? THEN THEY SAY WE NEED TO PAY THE SAME AMOUNT AGAIN VIA PAYPAL?? FRAUD - AVOID THEM THEY DID NOT PICK UP THE CALLS, OR REPLY TO MY EMAILS THEY IGNORED US WE HAVE ALERTED THEIR HSBC BANK OF POSSIBLE FRAUD TO CUSTOMERS DO NOT DEAL WITH THEM AVOID AVOID AVOID !!! ALSO THEIR ORIGINAL EMAIL ADDRESS SHOWS THE FLAG AS 'INDIA' I THINK THEY ARE BASED IN INDIA NOT UK????? AVOID!!!
1

3 years ago

review by Deleted User

I found Brand Design Experts through a Google search and found their prices to be very reasonable. After signing up I did wonder if there was a reason for this. I needn't have worried. My contact Rob was soon in touch (within a day) with the first draft of my logo design. 6 to choose from, any more would have made it an even harder job. I think we narrowed it down to 4 and with much toing and froing of emails with revisions to the design, we got it down to two then one final design which we were very happy with. I was then supplied with a web link where I could download my design in 7 of the most common image formats, for every future purpose. Rob and the company were brilliant from start to finish and I couldn't wish for better service. I highly recommend Brand Design Experts to anyone looking for a professional look logo expedited with speed, precision and great attention to detail. Thank you BDE.
5

3 years ago

review by Chris Gawley

Brand design experts provided with outstanding customer service and communication The design that we had briefed them to carry out was amazing and just what we was looking for They even let you review the samples before finally choosing one Would defiantly recommend them and will use them again in the future
5

3 years ago

review by David Langmead

I wasn’t sure about how will the end result be of my stationery when I first started off with Brand Design Experts, I was very apprehensive, now all that has vanished!! Just received my stationery kit and it looks lovely, I will be back for more. Thanks Rob & team for your efforts!
5

3 years ago

review by Luke Potter

I recently had Brand Design Experts make my logo. I know they have a lot of bad reviews on the internet, but if you want a special logo expect to pay more than what you'll do with Brand Design Experts. For me, since I wanted a quite simple logo, they were perfect and affordable. They replied very fast too! Would recommend if you're looking for something clean and simple.
4

3 years ago

review by Eline G.

I can honestly say these guys are the bees knees, we gave a brief idea and they came up with loads of different design options the same day. FANTASTIC EXCELLENT SERVICE Would highly recommend to anyone.
5

3 years ago

review by Ian Walker

I was initially concerned after reading the 1 Star ratings, however, id have to say i am thoroughly impressed. Friendly chat, diverse logo draft range, picked our logo on the first set of drafts sent, i will be coming back next time i need another logo 100%!
5

3 years ago

review by Mason Z.

This company made my logo, and after i was being picky & requesting changes to be made to it (im very fussy) this company spent just over a week in total working on it, with daily updates via email to me and they kept tweaking it till it was perfect to my liking. Im very impressed with not only the logo but the absolute 100/100 customer service this company provides to its customers. My logo "KICK MX" Is now entirely unique & will hopefully be very well remembered because of this. And this will be all down to this company with there excellent design skills! If i ever need another logo making ill be straight back to you guys & will recommend you to anyone that ever asks for a designer! Thanks again guys! KICK MX.
5

3 years ago

review by Matt C.

Placed my order for a logo design on Christmas day. Customer service was active! Received my final files for the logo design that I finalized, just as I had wished for it. They surely did not disappoint! So many distinct options to choose from... Keep it up Brand design Experts :)
5

3 years ago

review by Beth Cooper

I used a few graphic design companies before, and this one provides the most professional service with the highest quality - yet being highly responsive and efficient! They shared my business logo designs in all web & print ready forms, original, clean versions :). I really needed such efforts to further my business objectives with solid designs. Such service is not provided by most other design agencies! Many congratulations to Brand design experts!
5

3 years ago

review by Mia Rollins

Now I'm not an easy one to please. They kept tweaking the logo design till it was perfect to my liking. I'm very impressed with not only the final design but also the unconditional customer service! My logo is now entirely unique & will hopefully be very well remembered because of the efforts put in by Brand Design Experts!
5

3 years ago

review by Tara Rogers

Rob and the team delivered within 24 hours and reviewed my logo within 48 hours
5

3 years ago

review by Martin Edinburgh

Excellent service first class logo's any of the six designs would have been good enough but did eventually decide on one would recommend anyone looking for a logo to try them
5

3 years ago

review by Terry Davenport

I give you a SIX star rating out of five!!!!! The service was user friendly, quick, easy to use, I was trilled with the designs. I will definitely recommend you to others.
5

3 years ago

review by Neil Wanger

It took a few goes to get the design how I had drawn it but the team at brand design's were always happy to adjust and make amendment's. After receiving the logo, about a month later, I noticed a small spelling mistake, upon going back to brand design, they fixed it and re sent my images and copyright at no extra cost and within one day, so very impressed!
5

3 years ago

review by Teresa K.

I saw that the price was very good and I was able to get my ideas across the team came back to me in a day with the most awesome design ever I was very happy what a fantastic service Andy (www.facebook.com/animefxuk)
5

3 years ago

review by Andre U.

Gave them a try for the first time about 3 months ago. Went to them again for the same files yesterday since I had lost the files they sent me. They promptly supported me & earned this appreciation. Will use them again. You too can!
5

3 years ago

review by Adam Graham

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