Brit Movie Tours

4.6 / 5

Brit Movie Tours

4.6 Great
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4.6 / 5

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Britmovietours.com Review

The premier TV and Movie Tour company in the UK Tours of UK film locations from Harry Potter Doctor Who James Bond Gavin and Stacey Downton Abbey

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Last update: Wed, Mar 9, 2022 3:16 AM

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Britmovietours.com Reviews & Complaints (807)

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delivery

price 4.3 /5

quality

customer service 4.2 /5

on-time

I really enjoyed seeing some of the sights around London and our guide was very friendly and informative
5

3 years ago

review by V. C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fairly easy to book as I recall, though it was 6 months ago
4

3 years ago

review by I. T.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The tour leader and bus driver were excellent full of knowledge , you could tell he was a very huge fan of the Peaky blinders programme. His enthusiasm was brilliant , we all had a fab time and wouldn’t hesitate going on it again . Thank you for a fab day
5

3 years ago

review by Diane Wolstenholme

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Der Guide war klasse und die Tour für eingefleischte Potter Fans sehr schön. Allerdings sollte man als Teilnehmer sehr gut englisch können. Schade das die Plattform 9 3/4 nicht mit drin war.
4

3 years ago

review by H. J.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The booking experience was good, but their customer service was not helpful when I inquired about the logistics of doing two of their tours in one day.
4

3 years ago

review by Erik Illi

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

It was a really lovely day out the tour was very good the tour guide was lovely we really enjoyed it would recommend them to anyone
5

3 years ago

review by B. Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Never even made it onto the coach pick up point said temple meads train station with a photo of the station with a big ring around it so waited and asked everyone where the pick up point was only to find out that the bus stop was outside of the station .
1

3 years ago

review by C. K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Both the driver, Kevin, and the guide, Jess, were absolutely awsome!!!! Not only were they patient and kind, but also enthusiastic and funny! Best experience ever, we will book again for sure, next time we are in London
5

3 years ago

review by Claudia L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I think I have already sent a review, stating that I was very pleased with my Guide Sandra for Morse Lewis & endevour walking tour of Oxford
5

3 years ago

review by K. I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

They didn't provide tour and after more than 2 weeks have not provided refund or responded to email inquires
1

3 years ago

review by Q. O.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Tour was brilliant and our guide Paul was over and beyond a tour guide
5

3 years ago

review by Heather C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This was a brilliant tour of the James Bond movie locations in London and was hosted by Chris, a real font of all knowledge about spies and all things James Bond. Right from the start of the tour, Chris set the tempo in the group and enthused us all for what was a very interesting and thoroughly researched narrative in support of the films and their locations in the city. Whether that was a recent film like Spectre, or a relatively old picture like On Her Majesty's Secret Service, Chris brought each location visit alive with his enthusiasm and knowledge of the film and its location. On the day, the trip ran exactly to time, bar a delayed start while we waited for some late guests, and the coach was in good order with a video player that worked fine too. I wouldn't hesitate to recommend this trip to others - a 5-star experience for sure.
5

3 years ago

review by Lindsay C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Our guide was funny and really knew her stuff!
5

3 years ago

review by U. Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I booked (especially for my 15 year old son) the Dr. Who-tour in London. We got an e-mail - which, I must agree - contained a pic of a "Café Nero", where the tour should start. When we arrived at London Bridge Station, there were - as we now know - 3 Café Neros.

We arrived half a hour before the start of the tour. With a following e-mail we got a voucher in german language, so we didn't think on the older - english languaged - e-mail. On the german voucher the company wrote: "meeting point is the Café Nero, near by the train track 13". When you get into the station (from the ground floor), you can find the train track 13, a Café Costa and a big building site. That let me think, that something went wrong. I tried to call Brit-Movie-Tours, but the phone number, that was mentioned for emergency reasons, didn't work on sunday. Then I called the second number they told me: a long call with Berlin, Germany, followed ... but nobody could help me.

In the end we found out, that the London Bridge Station has 3 Café Neros on different floors. We came too late, the tour has allready been startet / gone away.

The next call to Germany followed. The guy on the phone said - after speaking with his supervisor - that (because of these problems) I would get my money back.

Now, a few days later - nothing happend. They say, the only one, who did make a mistake, was me ... :-(

I wrote a comment on the germany site of this company. It hadn't become published ... I think, this company doesn't like negative comments ... so they become censored?!
2

3 years ago

review by Stefan N.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Good experience despite cold weather conditions, tour guide (Paul) very friendly, knowledgable and humorous!
4

3 years ago

review by Jade O.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Our guide, Elizabeth, was superb. Extremely knowledgeable, not only about Morse, Lewis and Endevour but also about The colleges and the history of the University.
5

3 years ago

review by Jennifer Mitchell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The tour guide, Graham, was excellent. Full of little facts and anecdotes that created a wonderful image of what location shooting for films is all about. Also should compliment Linda in the main office who was lovely to deal with. Very helpful and had a great sense of humour. Definitely recommend you to all our friends!
5

3 years ago

review by Mark Edmondson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I bought "normal" tickets from Brit Movie Tours for £40 each and my first experience upon arriving at the rendez-vous point was to see them sold for £30 at the ticket office, or "premium" for £35, which includes entry to the Giant's Causeway (£8 extra per person if bought on the day).
So all in all, we paid £48 each. I wish I had done more research beforehand.
Customer service with Brit Movie Tours is excellent. They are flexible, knowledgeable and very quick to respond.
4

3 years ago

review by Alexandre J.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We had a fabulous day and our tour guide and driver were very welcoming and helpful. Our guide was very knowledgeable and told us lots of things about emmerdale past and present and many things we had forgotten. Amazing day
5

3 years ago

review by Paul Middleton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I enjoyed the Midsomer tour host Graham Horn? was great, downside is the video clips shown on the Bus were not relevant !! clips from shows were either at night crowd scene (we went during the day) or inside a garage but we only saw it from the outside !! etc etc

Suggestion tour host have better video clips and photo or screenshots in a folder to pass around of scenes from TV shows from the "actual sites we visited" THAT would have been much better an easy to visualise at the sites.

Also on the way back someone asked could we watch an episode......none available !
4

3 years ago

review by David Graham

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Britmovietours.com Review

The premier TV and Movie Tour company in the UK Tours of UK film locations from Harry Potter Doctor Who James Bond Gavin and Stacey Downton Abbey

Britmovietours.com Customer Service Contacts

No contact details for this company.

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