Budget HVAC Parts

This website is a SCAM!

They have several websites, BudgetHvacParts.com also UrgentHvac.com.

I needed a new furnace motor. I was unable to purchase locally because I need a Contractor's license to purchase. I found this company online and did read all the negative reviews. I called them and spoke with Tim McCarthy who assured me they were legit and that if I placed an order early in the day, they would ship item same day. I placed the order...and nothing. No confirmation, emails or anything. I called him back the next day and he escalated it. Received a call telling me item was really not in stock and it would be 3-4 weeks lead time. I asked them to cancel the order and emailed my cancellation notice in Oct 28, 2020. It is now December 21, 2020 and I have yet to hear back from them and order still shows "pending". Luckily, I filed a fraud complaint with my Credit Card company and they were able to credit my account while they investigate.

They never sent anything. Never responded to calls or emails. Never issued a refund.


BEWARE of this SCAM.

On June 27, 2017, I ordered AC filters from this company. They come in a pack of two. Unfortunately, the filters are odd size and are not easy to find. We had ordered filters a couple of times from this same came about 3 years or so ago with no problems, so I didn’t do any research on them, and now I’m sorry that I didn’t.
I placed my order on Tuesday, June 27, their website states if the product is in stock and ordered before 3:00 p.m it will be shipped the same day, if not before 3, it will be shipped the next day. It was my understanding that the filters were in stock. Payment was deducted from my account on Wednesday, June 28. I heard nothing from them until I received an email on Saturday, July 1, stating that my order was being shipped. There was a link, with a FedEx tracking number, which didn’t work. I called the company on Monday, July 3 to inquire about my filters and advised that the link didn’t work. He (Tim) said he didn’t understand why it wouldn’t work and would check on it and call me back. I never heard anything from him. Finally, on the afternoon of Thursday, July 6th, the filters were delivered via FedEx. Unfortunately, the box was damaged, and when I opened the box I found the filters also to be damaged. I called the company and spoke with Tim. He gave me his cell number and asked that I send him pictures of the damaged filters. He said that he would send me an email with his FedEx account number so I could return the filters. He agreed to give me a full refund of the $82 once he got notification from FedEx that the package was on its way. I never heard back from him. I called on Tuesday, July 11th, he hadn’t done anything! He said he would call FedEx to come and pick up the filters from my house and once again stated that he would refund my money once the package was on its way to him. Once again, nothing was done by Tim. On Friday, July 14th, my husband called Tim. He gave my husband his FedEx account number so we could take the filters to FedEx ourselves and return the damaged filters. Tim told my husband that once the filters were on their way, he would refund our money. On Monday, July 17th, my husband took the package to FedEx and shipped them back to the company. On Tuesday, July 18th, I sent an email to Tim advising him that the filters were shipped back to him the day before and giving him the tracking number. I heard nothing back from Tim. On Wednesday, July 19th, I sent an email and a text to his cell phone advising that the package had been delivered to his company at 2:05 that afternoon. In my email, I also provided him with a copy of the delivery confirmation receipt from FedEx. Again, nothing from Tim. On Thursday, July 20th, my husband called and spoke with Tim advising that the filters were at his company and requesting our refund. He then said something to my husband about having to go to the mailroom to see the filters. My husband reminded him that was not what he had agreed to do. He had agreed to send our refund once the damaged filters were on the way to him. He told my husband that I would be receiving an email before the end of the day advising of our refund. Once again, nothing! On Friday, July 21st, my husband called Tim to once again inquire about our refund. He assured my husband that we would see our refund by the end of the day. Once again, nothing! On Saturday, July 22nd my husband has tried to call him, but is getting sent to voice mail.
I finally decided that I’ve had enough of this game and have filed a complaint with BBB in Columbus Ohio. It shouldn’t have come to this. Shame on you Tim and Budget HVAC Parts, 2600 Oakstone Dr., Suite 21, Columbus, OH 43231.

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.