buybackworld.com

4.1 / 5

buybackworld.com

buybackworld.com
44 Reviews
4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

3

Reviews

4.5

Social

5

Featured

5

Technical

Is buybackworld.com legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

44

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0

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Last update: Wed, Mar 9, 2022 2:01 AM

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Buybackworld.com Reviews & Complaints (44)

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delivery

price 3.7 /5

quality

customer service 3 /5

on-time

Be sure to read the website before you send your items in... I sent in something that was in fairly good shape got a revised amount that was decent... accepted their offer, but before I accepted their offer... I received an email stating that the turnaround for my inspection would be 10-15 days... Ummmm no. Your website says two days and that is when $70 was slashed off of my initial offer after I sent the email inquiring about my merchandise. Now I am waiting for payment... I chose the PayPal option because it was quicker. All you need is a persons email address or their PayPal ID in order for you to pay them using PayPal... Less than 10 seconds depending on how fast you type. So I do not know why it would take 2 days for the PayPal payment to go through when it is an instant transaction. I have emailed about payment and gotten no response. The chat link is always offline and no one ever answers the phone number. I got a pretty fast response on the first email... but nothing on the second one so far. If you need cash fast... you may want to explore other options.
2

3 years ago

review by Crazy H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

They've been holding my iphone for more than 2 weeks, i can't track my phone and i can't reach anyone from their company. I've traded phone in with other online company and usually i get paid within a week! What takes them so long? What made no one to respond my email & phone calls? I would call it scam till someone reply me! And if i don't hear them soon, i will take legal actions again your company!
1

3 years ago

review by Tiantian T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

This company is absolutely a scam. They don't honor what they have agreed to pay for my phone. They counter offer with a less than half of the original agreed price. I rejected the counter offer and asked to return my phone, they than return the phone to me without the brand new original box, earphone and power adapter. This company do not deserve any star!!! I gave them 1 star as I am force to, without giving them at least 1 star the review wont' process. This company deserve to close their business not conning/hurting anymore people
1

3 years ago

review by Johnny T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I sold back 2 iPhones and an iPad. I was quoted one price before I sent them . Much to my surprise, after they received my items and inspected them they told me the iPhones were worth more than they originally quoted and paid me that amount! Totally unexpected!! That is integrity in my book!! Great doing business with an honest company!! I will recommend them to everyone!
5

3 years ago

review by Rob M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

There are lots of services like this: do not use buybackworld. They are slow. Customer service is terrible (email only, no phone number -- always a bad sign). it has been over 2 months since sending them a tablet. They kept delaying processing and then failed to meet a deadline they set for themselves. Even after contacting them multiple times, they have not resolved my issue and have not sent the agreed upon dollar amount for the tablet. I have now filed a complaint with the NYS Consumer Protection department. Just use another service. They are not worth the aggravation.
1

3 years ago

review by Adam S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Same complaints as other users here. Chat not available, call and VM full and not answering emails. Sent in 6 iPhones 5 weeks ago and they still have not processed. Order number is PS2216418879011. I used them in the past and had a great experience. Quick and easy! Not sure what the issue is this time.
2

3 years ago

review by Bill L.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I was pleased with transaction. My item was accurately described to BuyBackWorld. They provided me with a quote based on my description. BBWorld sent me shipping material as they stated they would. I sent my item in. BBWorld acknowledged receipt of my item. Within a reasonable time, BBWorld paid me the full amount that they quoted at the outset. Easy and fair transaction.
5

3 years ago

review by Rick W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It was very easy to sell my old AirPods after buying the newer model. I followed their instructions on the website, printed and attached the free label to the box I was mailing it in and a couple of days later they contacted me via E-Mail. I owned them for several years and in my opinion were in "fair" condition. When they inspected them to confirm their value, they bumped them to "excellent" condition and gave me a better price! I was very impressed with that.
5

3 years ago

review by Cory L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was a tiny bit hesitant, because sites/stores like BuyBackWorld are hit or miss, sometimes. There was a slight delay with the whole process, but it was still well within the dates given by the store. Especially with the holidays falling right in the middle of the whole experience. It went smoothly, my full payment was sent promptly and I have no complaints!
5

3 years ago

review by Amanda M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I love the convenience Buy Back World offers to those of us who are working and do not have time to haggle with people about our electronic items. You simply go on their website, enter in the item you have, the condition it is in, and print off mailing label and ship. Buy Back World does all the rest. You get a fair price for your items. And it is automatically deposited into your account with no hassle.
5

3 years ago

review by Tanya S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

(updated 10/26/18) My advice is to approach this site with caution. I made an "order" to sell them a Moto E4 (a current spec phone!) for the ridiculous price of $15. I stupidly sent the phone in & they received it on Sep 10, 2018; I *finally* received a check on Oct 25 - a month & a half later! They claimed the delay was due to moving to another location. NOT MY PROBLEM. If they couldn't fulfill their business obligations, for whatever reason, they shouldn't have been accepting orders to buy or sell phones. I have to wonder how long it would've taken (if ever) to get payment if they hadn't seen one of my online reviews & replied to it. At any rate, they did eventually complete the deal; only time will tell whether the time frames will get better once they've settled into their new location. Your experiences may vary.
1

3 years ago

review by T. C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Terrible experience. The prices offered are far less than Card Kangaroo. There was a problem with the link to print out an address label to send in the GC's and that required extra time and effort. The processing is too slow. It took 1 week for the 1st GC to be reviewed and another week for the 2nd. I got an email 2 weeks ago indicating payment was coming but still has not arrived.
1

3 years ago

review by Dave V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I recently wanted to sell some of my things but they sent me a box with insufficient postage and they mail service almost charged me 35$ and then they say its a "new service" and that the United States Postal Service is just wrong. When Pressed further and wanted to get a FedEx label they did not respond. So I just decided to keep my things rather than suffering from a scam. Don't use this company ever they are very shady.
1

3 years ago

review by Gannon S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

BuyBackWorld offered my wife over $250 for her iPhone 8 plus in excellent condition. We sent the phone in its original box and no surprise they offered much less. We were expecting a change in price, but the final offer was $85... now we didn't expect that much of a hit but no harm no foul, we asked for her phone back and to be honest they sent the phone back promptly... HOWEVER, they did not ship it back in its original box!! the original box has over a $20 value to iPhone's and they are keeping the box to add value to other people who sold their phone without one. When I tried to contact their office pertaining this issue, their phone line goes straight to a voicemail that is full and cannot accept messages. We have yet to receive any email response either. All in all, the website is what you'd expect. Hype you up with the "estimate" online, send you a low ball offer, expect you to accept to not deal with the hassle of getting your phone back... but then steal the property you don't care to fight over if you don't want to sell your property.
1

3 years ago

review by Charlesnicholson R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I sent them two excellent condition iPhone 6. $45 was the original quote for each. They emailed me one screen has a damaged LCD and offered me $14. I rejected the $14 and they sent it back. I received the rejected iPhone back, no LCD damage whatsoever.

They kept the other iPhone, but sent another email days later saying this also had a damaged LCD and offered me $14. I did not see the second email and 5 days later they deposited $14 in PayPal.
2

3 years ago

review by Bradleybusse T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I had an old phone sitting around and in a matter of days, got $50.
They gave an estimate of what they would pay, emailed me a label and when they checked out my phone, it was a bit less than the original, but more than gazelle. Very pleased and will send in my other phones as well.
5

3 years ago

review by Genny52149 Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I sent my MAC Book Pro to **** who gave me $10 more then APPLE. **** emailed me when they received the computer, when it checked out and when they sent the payment.
Would I use Buybackworld again? You bet I would & I've told my friends they should use them too.
Thank you Buybackworld.
5

3 years ago

review by Pamelasanford U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I sent two iPhone XR's in for sale, one was processed immediately but the other needed to be unlocked by Sprint. After several emails to Buybackworld and calls to Sprint the 2nd phone was unlocked. Two weeks later I received a check. The entire process took four weeks. Some of the delay was that Buybackworld only communicates by email. Their phone number rings but no one ever answers. All in all, Buybackworld offered the best price and in the end they came through.
1

3 years ago

review by Crowdedcrane89552 W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I sent my watch in June. After a couple of months I reached out. A few weeks later I heard from the owner Matthew that he would check into it. And get back with me. He never did. I contacted him again, no response. I contacted him again it’s now November. Never heard from him again. Terrible business to just keep my watch. I’m sure you made a profit! Because there was nothing wrong with the watch!!!
2

3 years ago

review by Dmdesigns18 V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

When I found Buybackworld.com and first submitted this they quoted $10. Because I had unlocked and updated this device I asked if it needed to be returned to factory. Within a few hours they replied that it did. After doing so the next day I went to complete the process and was quoted $7. Upon my request they honored the original quote. They sent a pre-paid shipping label, evaluated the device and sent the money via PayPal more quickly than promised - under-promised and over-delivered!

The device was no longer usable to me and I was trying to figure out how to dispose of it. These folks gave me ten buck with no hassle! Will definitely use their service again. Have already recommended it to others.
5

3 years ago

review by Jimtracey W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites

Buybackworld.com Review

No description for this company.

Buybackworld.com Customer Service Contacts

No contact details for this company.

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