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bzbexpress.com
18 Reviews
4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

4.4

Reviews

3.5

Social

5

Featured

5

Technical

Is bzbexpress.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

18

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Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites

Based on 18 reviews

Smart.Reviews

4.5

18 reviews

Bzbexpress.com Review

BZB Express offers a wide selection of PRO Audio Video CCTV Broadcasting Equipment and the newest Video over IP solutions for residential or commercial spaces

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Last update: Sat, Jul 2, 2022 3:01 AM

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Bzbexpress.com Reviews & Complaints (18)

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delivery 5 /5

price 4.7 /5

quality

customer service 4.7 /5

on-time

The HDMI cable I ordered came VERY quickly. After plugging into my Apple TV, it didn't work. I emailed the seller who sent another cable immediately. The 2nd cable did the same as the first, so I emailed again and got a quick refund! Shortly after, I found that my settings were wrong on the Apple TV and once correct, both cables worked. The seller was very gracious in responding to all correspondence, and very understanding in light of my personal mistake. I would this seller recommend highly!
5

3 years ago

review by Mjr A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Needed the product we ordered shipped out the same day we ordered it and overnighted. I saw on their website where I could speak to someone to see if my request could be met. It was and they were great to deal with and the correspondence was fantastic.
5

3 years ago

review by Clyde R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

While I only needed an in-wall multi speaker panel, I couldn't be more satisfied. The panel seems to be much better built and far less expensive than similar products from the big box home improvement stores. Highly recommend!
5

3 years ago

review by Randy S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

well the downside.. to it all was/is that I paid more to get the package sooner by UPS.. still it came with DHL and took even longer to be delivered than the "less" payment promised.. So Next time, when ever that will be.. I'm not paying more for delivery.. for sure. Reg. Jakob
5

3 years ago

review by Jakob O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I am still awaiting a copy of my invoice. I have the original invoice for the camera, but I added a couple of items to that invoice before it shipped. I need a copy of all the items so I can submit it for reimbursement. Rich
5

3 years ago

review by Rich R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Transaction too me less than 5 minutes. The product was advertised as a natural gas fire table but I received a propane fire table. When I called they said that all tables were propane and had to be converted. Cost me $100 to covert. Why advertise as NG when you only ship LP!!??
4

3 years ago

review by Christopher H.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

So far so good, only people that had these particular rack ears available. Shipping was pretty crazy for a 9$ item, but oh well, like I said couldn't find this particular part elsewhere at this time and needed them to rackmount my item.
5

3 years ago

review by Nick G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would like to commend Chris Graham for his excellent customer service. I contacted Chris many times with questions regarding outdoor TVs and Chris took the time to answer all my questions and concerns either via email or a personal phone call. Chris was able to find an outdoor TV to perfectly fit my needs as well as my budget. If it wasn't for Chris, I would not have made the purchase. If and when I ever need another outdoor TV, I will be sure to call Chris.
5

3 years ago

review by Tracy W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great job. I will be using your company again for the restaurant in the future. Rule 1 Do what you say? You delivered extcaly what you said you could getting them to me in 2 days. Price was good and website was quick and easy to navigate. Keep doing what you do. Thanks!!! Sincerely , Chris Haven
5

3 years ago

review by Chris P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

After receiving a defective refurbished 4x4 HDMI Matrix, we contacted support who generously offered to ship us a BRAND NEW replacement unit worth over 3x more at ZERO extra charge. I ended up opting for a higher end model, and BZB not only price matched a competitor no questions asked, but even shipped the product overnight to Canada for free!
5

3 years ago

review by Patrick J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

What started out to be a simple order turned into a rather complex situation. Eilbron was absolutely stellar in suggesting options, making an exchange, and keeping me informed along the way. Really impressive service, products, and pricing.
5

3 years ago

review by Jon J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was in a situation where I needed equipment quickly and Eilbron both supplied the equipment at a favorable price and arranged the shipping so that I had it when I needed it. I couldn't have asked for a smoother transaction and I recommend BZB Express without hesitation.
5

3 years ago

review by Chris Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I think I've found what I was looking for at a great price. I finally got to connect the extender to my home theater projector and it works great. Exactly what I was looking for. I've done a lot of research before making my purchase. Most of the units I considered failed after a short period of time so time will tell if this one is better.
4

3 years ago

review by Kim L.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I was in need of an extender which could provide a 4k signal at least 150'. Chris walked me thru a few possible solutions providing excellent detail on the products that would work. The extender shipped out the same day and was received a few days later. It works great and I am happy!
5

3 years ago

review by Ron E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Unfortunately we paid a premium price for Express shipping 2-4 days via Fedex. Once our order was shipped the new estimate was 7 days for delivery, not 2-4 days. The consignments were then stuck in NZ customs for an extra 4 days due to incorrect paperwork being supplied by BZB Express. Finally, the goods were available for delivery 9 days after shipping, not 2-4 days. Disappointing. On a positive note, the customer service I received from BZB to try and rectify the clearance issue was extremely good.
5

3 years ago

review by Justine J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

BZB Express went above and beyond in terms of guidance and assistance regarding my purchase. The help I received was clearly from an expert. I will definitely be back personally and in addition, have advised my procurement department at my business to begin using BZB Exp as well.
5

3 years ago

review by Brad B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First Customer Service person was fabulous getting my order established. BUT then the order didn't show up as promised. Called back and the customer service person was very nice and did apologized for the delay. She said there had been a mistake in shipping instructions. My fear was that I had been promised goods that they could not deliver. Happily all 3 of my items have since arrived . The price was about twice what I usually pay, but we chose to move ahead with the purchase because we were promised that the goods were in stock. Not sure if we would do business with this company again, but will leave them on my approved vendor list for now
4

3 years ago

review by Karen W.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We found that this business has an active Facebook page with 6776 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites

Bzbexpress.com Review

BZB Express offers a wide selection of PRO Audio Video CCTV Broadcasting Equipment and the newest Video over IP solutions for residential or commercial spaces

Bzbexpress.com Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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