Capital Hair Beauty Hairdressing Beauty Salon Supplies

4.3 / 5

Capital Hair Beauty Hairdressing Beauty Salon Supplies

4.3 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.3 / 5

Trust Score

3.7

Reviews

4

Social

5

Featured

5

Technical

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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

89

reviews

vs

3

AI declined reviews

3%

NON VALIDATED REVIEWS

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Trust score (5/5)

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Hairstyles hair tips styling information and tricks and everything women and girls need to maintain beautiful hair

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Trust score (5/5)

Behindthechaircom is the largest community in the world for salon professionals Discover the latest how-to education creative inspiration in one place

ghd vous Blog de coiffure conseils astuces ghdetvous.fr
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Trust score (5/5)

Découvrez l039univers ghdetvousfr votre espace dédié à la coiffure Inscrivez-vous participez et gagnez des avantages exclusifs

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5 5

Trust score (5/5)

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Trust score (5/5)

Unique handmade premium natural hair products by black owned hair brands For better hair and community.

Herbal Essences herbalessences.com
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Trust score (5/5)

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Trust score (5/5)

Explore the OGX hair body collections featuring exotic ingredients like coconut oil argan oil eucalyptus more We039re beauty pure and simple

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Evolving your everyday essentials, KITSCH is a US designed brand worn & loved by your favorite celebrities. Shop online for free shipping on orders 50.

Based on 402 reviews

Smart.Reviews

4.3

89 reviews

Trustpilot

4.5

313 reviews

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Unsatisfied

Capitalhairandbeauty.co.uk Review

The UKs largest independent supplier to hair and beauty professionals offering services to salons for over 65 years with stores throughout the UK Ireland

Capitalhairandbeauty.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:17 AM

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Capitalhairandbeauty.co.uk Reviews & Complaints (89)

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delivery 4 /5

price 5 /5

quality 5 /5

customer service 5 /5

on-time

Being a newly qualified nail technician I was unaware that you had to be part of a business to have an account with Capital. I walked into the store and was greeted politely. I continued shopping and came to the counter to pay, still assuming I was simply like Any other customer. The woman then confirmed that I had to have an account with them to be able to purchase my products and asked if I had my certificates to prove my new qualifications. I did not but I had a picture of them on my phone. She called her supervisor over who then asked for my ID to marry up the names on my certificates. She was happy with this and set up my account. I couldnt have been more pleased as I had clients booked in the following few days.
5

1 year ago

review by Poppy Blackmore

Capital hair and beauty are massive cheaper than there competitors, which for a student or self employed person is so important. Great range of stock. Only down side is the £50 minimum order is alot higher than other places which puts you off making an order. Also when something is out of stock it's not back in stock very quickly
4

1 year ago

review by C. Q.

I am a regular customer every one is always happy to help.
5

1 year ago

review by Beverley X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered only two tubes of colour and they arrived in perfect condition. However, they were supposed to arrive two days later, for which I paid extra 5 pounds. Of course, they arrived on Monday , the week after. I make promises to my clients based on the promises CAPITAL makes, which isn’t reliable.
I would suggest to them to change what what they have written on their website.
1

1 year ago

review by Miron C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I was lucky to get the hand gel, it’s now out of stock. Quick delivery, fair price and quality item.
5

1 year ago

review by Gill W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I’ve been using Capital Hair & Beauty as a supplier for a few years now and their service has always been super efficient. Occasionally the items I need are out of stock, but they’re replenished quickly so this has never been an issue.
5

1 year ago

review by Sallyanne D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had no problem getting what I wanted and came quickly under the problems going on just now.
5

1 year ago

review by Michelle Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Blip with payment ap, so on 3rd try I needed up with 4 in basket of a colour instead of 2, tried to correct and update order even phoned, told only way was to cancel while order and reorder - a lot of messing about!!
2

1 year ago

review by E. T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

My ‘next day delivery’ took 3 days to arrive causing me to run out of foils and having to rearrange clients. Also the foil that did arrive, although still the same make as previously used was very thin and not as good as usual. When I emailed about my order not coming on time I got no response.
2

1 year ago

review by Jodie H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered Wednesday morning for a Thursday delivery unfortunately I missed something off my order so spent 40 mins trying to contact CH & B to see if I could amend No answer ! Rang local supplier who also tried to contact HQ same ! Sadly I was finally contacted as I drive out of Capitals car park having driven to get missed item the lady apologised as their phones were down and computers not her fault but finally got assignment Monday !!!
2

1 year ago

review by Susan Y.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

If it’s sold out it should show when trying to pit amount, not when payment is being done, also make sure what size of clothes is ordered is actually out in the basket I got an 18 when 14 ordered on 2 orders
2

1 year ago

review by I. R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I’ll buy again, great costumer service and quick delivery
5

1 year ago

review by N. L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I use my local Capital hair & beauty, always well stocked and if a certain item isn't available the staff in store are great they will order it and give you a ring once it comes in! I also feel comfortable going staff have great knowledge on products & always smiling willing to help!
5

1 year ago

review by Naomi I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Once i understood the way you order more than one item of the same thing it was fine .
5

1 year ago

review by Gill C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I will use them again and service was brilliant and delivery was quick and came a day early
5

1 year ago

review by A. M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

No did not arrive first time lost in post
Second lot wrong colour
Am desperate
2

1 year ago

review by O. L.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Really great range of products, even during the lockdown, I received my order within 4 working days.
5

1 year ago

review by T. O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Had to pay nearly £10 for delivery when because lack of stock my orders in two consecutive days wouldn't be combined.
2

1 year ago

review by Z. L.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Although I haven't yet received my order from the 18th May, when I have emailed to find out why its taking a while, I have had a reply straight back that I was happy with.
5

1 year ago

review by E. P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I place a couple of orders online for the first time. It was easy and they arrived quickly . One order had a leaking bottle of peroxide which was quickly replaced . Great service and would definitely use the online way again . Saves going into the shop when they are finally allowed to open .
5

1 year ago

review by Hannah W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Capitalhairandbeauty.co.uk Review

The UKs largest independent supplier to hair and beauty professionals offering services to salons for over 65 years with stores throughout the UK Ireland

Capitalhairandbeauty.co.uk Customer Service Contacts

No contact details for this company.

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