Casper

4.8 / 5

Casper

4.8 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.8 / 5

Trust Score

4.7

Reviews

5

Social

5

Featured

4.5

Technical

Is casper.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Business is mentioned on Wikipedia
  • Pinterest account found with large audience
  • Twitter account found with large audience
  • Youtube account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Linkedin account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

25

reviews

vs

0

AI declined reviews

0%

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Based on 6166 reviews

Smart.Reviews

4.8

25 reviews

Knoji

4.4

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Reviews io

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Sitejabber

3.71

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Trustpilot

4.2

6028 reviews

Satisfied

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Casper.com Review

Get the sleep you've always dreamed of. Casper's award-winning mattresses, sheets & more are quality-crafted and ethically built in the USA. Free shipping & returns!

Casper.com Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 12:03 AM

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Casper.com Reviews & Complaints (25)

Website was user friendly, discount received, 100 day trial gave me confidence to try the matttress. Easy okay ent method. Received goods within a few days. Mattress is a dream and the best purchase I've made in years, had previously bought a mattress that cost 3 times as much and was awful. Would defiantly recommend a Casper matttress
5

4 years ago

review by Marina Perrett

Duvet is cosy and soft - only used it during warmer may months so can't comment on how warm it is when it gets colder
5

4 years ago

review by Amy Marcuse

Quick delivery of my new pillow and a good price with the discount. So far I’m finding it really supportive, but I’ve only had it a week so time will tell how it holds up.
5

4 years ago

review by Rowan

My three year old is sleeping with me and he always kicks off the duvet as he is mostly hot . As soon as I got this duvet we both have a pleasant and good night sleep . Is light weighted and very comfortable. I am one of those people who is mostly cold but as soon as you get under you can feel the duvet doing is great job .
I gave four stars is because it doesn’t stay inside the cover and tend to easily wriggle inside which can be frustrating. Other then that I am very happy with my purchase
4

4 years ago

review by Lientje

Really like the pillows we bought. Feel like feather but with more height and don’t flatten which is great!
5

4 years ago

review by Nicki Bennett

Love the products. So sad that one of our items that was shown as 'in stock' was not in fact 'in stock'. Appreciate that the refund was swift but would rather have had the mattress!
4

4 years ago

review by Rose B

Great quality product and service. Not cheap but worth the money, with some nice details and finishing touches. Especially light and soft, great for warm nights
5

4 years ago

review by Simon Cox

Amazing pillow?I suffer with polymyalgia so my neck needs a pillow that supports , but my head needs a soft pillow. It had got to the point were I was hardly sleeping and having to take paracetamol every morning for neck pain and headache. The first night I used this pillow I slept right through the night and no pain next morning. I thought it had to be a fluke , surely just having a new pillow couldn’t make that much difference, how wrong could I be. I now sleep absolutely amazing. I cannot rate this pillow highly enough. Please try it you will not be disappointed. Thank you Casper ?
5

4 years ago

review by Teresa Davis

Had my previous mattress for 8 years and it had gone saggy but I stuck with it. I finally decided to change my mattress this year and I'm so glad I did. I have a bad back but the support from the Casper Essential mattress is fabulous. I sleep a lot better now.
5

4 years ago

review by Mr Philip Collins

This pillow is amazing. I haven't slept so well for years. It is so comfortable and so easy to fluff up. I would recommend this pillow to anyone.
5

4 years ago

review by Lisa

I am really impressed with my Casper bed and I want to give thanks and high praise to this company, thankyou.
5

4 years ago

review by A Customer

great product. Bought for my son. It helps him get to sleep.
5

4 years ago

review by SB

It would have been 5 if both pillows ordered on the same transaction had arrived together, I chased when I got the first one and the lady placed another order for some reason?, a week later I got 2 pillows delivered and I asked the UPS driver to keep hold of one, as I didn't want the hassle of sending it back.

The pillows are fabulous, worth the money!

Thank you.
4

4 years ago

review by Denise Mitchell

I should start these comments by explaining that I may have hyper mobility and frequently have stiff and tender shoulders and neck. I invested in a reasonably expensive Casper pillow. After a night testing it I awoke with worse stiffness and pain. Perhaps more research is required. I did some googling and this type of pillow is advertised as helpful for neck/upper back problems but found the opposite to be true.
1

4 years ago

review by Faye Hunter

Have been buying pillows for many years trying to find one that is right for me. Have tried many top branded ones in the past but bought one of these on the off chance. I got a discount so thought I would buy one.

After a week of using this one I can highly recommend it and am likely to stop looking for one. I usually sleep on my side but sometimes on my back and find this good for both. A very nice pillow at a sensible price.
Yes, I would recommend one of these to my friends.
5

4 years ago

review by Brian

Excellent service delivered on time and delivery driver kept his distance
5

4 years ago

review by Helen Baker

This is a second purchase because we were pleased with the first. Service was prompt as usual
5

4 years ago

review by John Ward

Fast delivery and seems like the bedding is high quality (although I'm no expert). Little bit expensive but worth it in the long run.
5

4 years ago

review by Andrew B

Best pillow ever
5

4 years ago

review by Gail Clayton

Was not sure the pillow would be supportive enough it feels soft but actually it's really comfortable. Soft but supportive
5

4 years ago

review by Mrs Juliet Thornton

Satisfied

Unsatisfied

Casper.com Review

Get the sleep you've always dreamed of. Casper's award-winning mattresses, sheets & more are quality-crafted and ethically built in the USA. Free shipping & returns!

Casper.com Customer Service Contacts

No contact details for this company.

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