3.7 / 5
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1
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30
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NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Based on 30 reviews
Smart.Reviews
3.7
30 reviews
Centraldigital.com Review
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Last update: Wed, Mar 9, 2022 12:18 AM
Was a bit suspicious when I called in and after 10 minutes wait time got a little of the "addtl. selling item" game.
Honestly, I can't blame C.D. for trying. The price for the Camera is very competitive, so there will have to be some addtl. revenues to come in from somewhere. The conversation went fine and after 5 minutes was told, that I got a great Camera here and item will ship asap.
Received e-mail confirmation that item shipped 2 days later and got it via UPS yesterday.
Great item, brand new US model (as advertised), everything
was in the box that was supposed to be there.
Overall a very pleasant experience and I certainly will order
from Central Digital again.
Cheers from California
Michael seemed nice enough, telling me what a great camera the 60D was, etc. He asked me if I needed any batteries (which I did). He quoted me a "super sale" price of $69, which for an OEM Canon LP-E6 was a fair price, so I said OK. I also told him I needed a 58mm UV filter. He told me he had a "great deal" on a 3-pack of filters (UV, Circular polarizer and flourescent) for $69. I honestly had no idea what filters cost. I figured I was getting a great deal on the camera. Even if their prices on these accessories was a 10% or so more than from other dealers, no big deal. When I finally got the items last week and checked the prices, the prices on the accessories were not 10% or so higher, they were 340% higher:
The junky plastic Zykos ZE-FLK58 filter pack they sold me for $69, sells on Amazon for $14.99:
http://www.amazon.com/gp/product/B001KN74RI/ref=pd_luc_mri?ie=UTF8&m=ATVPDKIKX0DER
The equivalent Tiffen 3-pack of filters sells for $55 on Amazon.
The battery (Premium Tech PT-LPE6) they sold me for $69 does not work properly with my camera (camera will not show remaining battery) and will only charge with the charger provided, not the Canon one.
It it sells on Amazon for $25.99:
http://www.amazon.com/Premium-Tech-PT-LPE6-Battery-Accessory/dp/B0026JO8Z6/ref=sr_1_1?s=electronics&ie=UTF8&qid=1287187328&sr=1-1
To hide the shady deal they gave me, they did not give me an itemized invoice. They invoiced the camera at $1139.93 instead of $999 and included the filters and battery as zero-dollar line items.
I realized I should have gotten clarification on the exact battery and filter they were going to ship me, but nobody deserves to be ripped off this badly.
The "supervisor" named Steve told me that the package was going to get reshipped and sent UPS 3 day air.
I then received a call back stating they needed to wait for the package to come back before they would reship.
I buy thousands of dollars worth of electronics a year for myself and others as gifts and I'm always looking for the best deal. Sometimes you have to pay a little extra to get good serivce. This is where this company failed. Thanks to Steve specifically, I will NEVER use this company again.
So I get transferred to customer service and speak to the manager in charge, he was able to resolve the issue for me. There was some misunderstanding on the price listed. I'll surely shop from this site again but document the whole process next time.
I’ve finally purchased it from Central Digital because of the rations on Google.com and the low price they advertized. They asked me to call the customer service to varify so I did after I placed an order online and paid for it.
When I called, They told me the battery that comes with the camera only lasts for thirty mintues and told me that if I purchase a battery now with the order, I’ll get 50% off. Thinking that it’s not a bad deal, I stupidly purchased it which I paid $149 for it.. that was 50% off price. He first convinced me that there is 2 hour, 4 hour, 6 hour batteries.. so I went with four hour... not knowing it doesn’t really go by hours... it’s by amps.
Then I checked online to see which one I’ll be getting... for that much money, I thought I’ll be getting canon battery so I checked cannon... No battery that costs over $200.
Then about then days later, I received my camera with the battery... so I checked online with sku number, by brand description... I even checked the manufacturer’s site. The exact same battery costs $ 8.95 on Amazon.com The most expensive I saw was about $25. For two packs or with packanges you can still buy them for $35 max.
I called the customer service to return the battery... And they said I can’t because I purchased it as a package. They said I have to return the whole shipment including my camera and they’ll deduct $150 as a restocking fee... They started taking about the same thing the sales person told me about this battery before.. how they put in special chips in this one so it’s different from others... So much BS and lies... I asked him if they actually sell this battery for $300 in their store.. and he said no... So they lied to me when they sold me the battery.
I simply want to return the battery and I pay for the shipping and I get my money back for the battery...
And they said it’s impossible. After wasting my time talking on the phone for nearly two hours, They promise to give me extended warranty that I never purchase with any electronics because they are BS. And $60 back. I’ll trust their words when I have money in my account and get that warranty paper..
I took their offer only because I was so tired of saying the same thing that I want my money back for the battery the way I received it.. and didn’t want to waste time writing official letters to so many government agents for that much money... However, what they are doing is not ethical and consumers have right to know before they use this company.
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Centraldigital.com Review
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4 years ago
review by dawghead