chelscloset.com

I ordered some shorts for my daughter through the Walmart web site. Turns out they came from Chel's. They did not fit right, so we needed to return them. What a nightmare! Their "customer service" is non-existant. It is extremely difficult to get ahold of them (intentionally so, no doubt!). And the story (policies) changed from one email to the next ... I have multiple emails with directly contradictory information from them. After getting the run-around from them for weeks, I was finally able to get Walmart to refund me directly. Never again will I order from a third party distributor on the web site of a major store!

I have bought a LOT of Slinky brand from Chel’s Closet eBay Store - over 30 transactions this year. I had exactly 2 items out of all that I bought that didn’t work out for me. They refunded me immediately upon receipt of package. They have responded really quickly to questions about merchandise and I really like how size charts are posted with each item. I love shopping with them. They carry stylish AND age appropriate clothing for women of a certain age. Highly recommend- I have never shopped from them anywhere else but eBay - but I can say that third party shopping through Walmart for other items has been less than stellar because there seem to be too many different communications between vendor and distributor.
I will definitely continue shopping from Chel’s ithrough their eBay store!

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