Flight Delays or Cancellations Know your Rights to Compensation

Claim Flights very promptly dealt with my flight delay of 8 hours. I first tried to get compensation with the Airline but was not successful. I then passed the claim to Claim Flights and within two weeks received a cheque for EUR600 from the airline.

It was great working with Agnieszka Fanslau, she was super responsive and helpful. I would definitely work with her again and would recommend her and her company.

Over the 11 months it took me to claim compensation for my son and I's flights with royal Brunei Agnieszka Fanslau was constantly available and helpful on behalf of her company as our agent. We also got a sum we were very happy with.

I would definitely use them again.

Best

I have been really bad experience with this website from UK they are charging too much money please guys do not use this website they’re ripping off trying after You receive your payment they charging 40%

should have a zero star, Me and my partner put in a claim via this company and they sent an email advising we would be rewarded 500 euros. months passed not heard anything from anyone no monies received. We then received on two occasions emails asking for payment of £160 to be paid to them however we had not received a penny. When we challenged this we was told they only had details for one of us despite us previously sending all information and to the fact of the previous confirmation we have received.however we again resent details nothing heard again for some time until today my partner received an email direct from the flight operator stating a payment of £208 has been issued into the account. I would work out that 500 euros to be £448.98 so the amount received is considerable less I am sure you can imagine how frustrating this is. When we email claim flights they do not respond but they are quick enough to send emails requesting monies. I would stay clear of this company and cannot wait for them to respond to the email we have sent.

Claim flight handled my case efficiently and i received full compensation from the airline within 6 weeks or submitting the claim to them. A minor grumble is that sometimes messages were sent via the website and no notification was sent to my email - so i had to keep checking regularly. Other than that, I was very happy with them.

Ms. Agnieszka Fanslau is an excellent professional
I would like to express my thanks for her professionalism & kindness in dealing with my claim over the last few weeks.

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