clearancexl.co.uk

I ordered shy of £300 worth of items from these unprofessional sharks. Opted for standard delivery which quotes 1-5 working days.
As a business, I needed to know a rough eta. I tried the mobile number which goes unanswered and left 2 messages requesting a callback. I tried their "contact us" form and email, all without success. Finally, I thought I might get an answer from their Facebook page, and crikey I did.
I was accused of attacking the company and threatened to cancel my order and cancel my account. I was then told it would take up to 30 days and should have selected priority delivery if I wanted the items sooner.
All this because I wanted to know when my items would arrive!

The business seems to blame their negative reviews on "trolls" and their competition trying to belittle them.
It's been 9 days and still no goods or refunds. If I don't get my refund promptly I'll most definitely be pursuing legal action.
FYI Their contact details and accounts can be found on the Companies House Gov website.

This company HATES any sort of negative feedback, even when issues are caused by them. The customer service is absolutely awful and the way they "ban" their customers from their site just for stating on a review that they haven't received their items is terrible, not to mention half the time customers don't even receive there items! They honestly treat their customers awfully and report ANY SORT OF REVIEW THAT ISNT AN EXCELLENT ON TRUSTPILOT SO THEY ONLY HAVE 5 STAR REVIEWS SHOWING. They hate any sort of truthful comments and blame everyone but themselves for their wrong doings. Buy at your own risk !

All great prices, I got updated emails for confirmation of order, then order ready for dispatch, then a delivery day and time, plus a text with the delivery time. My order arrived in 6 days. The only problem was there were a few items with damaged packaging but I put this down to the delivery driver. Definitely recommended.

Ordered 12thmarch, its now the 28th and still no order. Being refused a refund, had nothing but lies about my order. Not the first time either. Would not recommend one bit unless you want to be robbed of your money. Try and contact them and they will ignore you, write a bad review and you'll get a phone call first thing next morning. Owner only likes to have good reviews shown, reports any bad review you leave. Terrible company and terrible customer service. Having to try and get my money back through my bank and trading standards. Avoid or order at your own risk.

Placed order on 5th dec, emailed the company several times to see if my order had been dispatched, but no replys , phoned them on the mobile number provided but is always switched off, sent a message on there facebook page on 16th dec , then got an awful message on facebook messenger, extremely rude and so so unprofessional, they have cancelled my order just because i asked when it was coming, can honestly say i have never had a company speak to me the way they did , how this company is active i really dont know. Companys like this really do need looking into more.

love this company recieved my first order today i am over the moon how how fast delivery was and how well packaged my items were

I did have some problems and jumped in to a bad review, but Paul sorted them out, please give him a chance to sort out problems before giving a bad review

I returned 2 pediwizz which were not working , to the address on the invoice and website . NO REFUND received . Do not expect any customer service from this company , they are only ant good if there is not a problem. Contacting them is hopeless . Unfortunately I will not be chancing any more orders .

Broker iron £10 cost rude don't want to send or collect old 1 just said see in court never buying again from them all over a broken iron

We found that this business has an active Facebook page with 12952 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.