3.1 / 5
Trust Score
1.9
Reviews
3
Social
5
Featured
3.5
Technical
Is comovita.eu legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- Instagram account found with large audience
- Linkedin account found with large audience
- We found several negative reviews about this site
- This website has existed for less than 3 years
- Facebook account found but audience is small
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
27
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Based on 198 reviews
Smart.Reviews
3.1
27 reviews
Mamma
1
2 reviews
Trustpilot
3.3
169 reviews
Comovita.eu Review
Comovita is the destination to pre-order sustainable fashion We partner with the best ethical brands to offer limited edition sustainable capsules
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Last update: Tue, Jun 28, 2022 5:15 PM
I ordered 2 pairs of Chelsea boots on 9 Nov 2021 with a promise from you the boots will be ready by second week in December. We communicated vis whatsapp then.
Two emails dated 15 Nov & 19 Nov informing me the shoes are being made & sown.
I enquired on 13 Jan 2022 when will it be ready & received a generic email on same day that Comovita was busy so I waited..
Finally on 5 Feb 2022, I received an email from Comovita with a DHL shipment order number that the order is on its way. Sadly to date (almost 5 months) I have yet to received both my boots, despite writing to you via emails, FB messaging, website as well as WhatsApp. several times ..
Do refund if you cannot deliver .
#delivery(1/5) #customer service(1/5) #on-time(1/5)
#delivery(1/5) #price(2/5) #customer service(1/5) #on-time(1/5)
15 weeks and I still did not receive anything.
And by email them just always send the same automatic reply "wait for it, it will come in 4 weeks"
#delivery(1/5) #price(1/5) #quality(1/5) #customer service(1/5) #on-time(1/5)
Bought the perfect jeans- received the confirmation email but did not receive the link to do the measurements. Eventually got this after I contacted them. Had some issues with the measurements and emailed again for advice which they ignored. When they eventually got back to me they implied it was my fault I wasn’t receiving emails. I submitted the measurements but didn’t get any confirmation of them receiving this. Contacted them on WhatsApp to ask for a refund as they were still not replying to my emails. They said they would process a refund if i confirmed I wanted one. I confirmed this via WhatsApp and email, since then they have not read any of my WhatsApp messages or made any effort to contact me. The refund was not processed. Tried to contact them on Instagram and Facebook but they also haven’t acknowledged my attempts to contact them. Eventually went through the bank to get my money back.
Definitely don’t buy anything from them.
I placed an order for their speakers on the 8 of november. I received my shoes around the 11 of december, without any update mails that they promis to send.
Unfortunally the shoes were to big. So i send them an email asking if they had a size smaller i could switch with. 4 days later i got an email back saying they would look into it and respond back within 48 hours. It took 5 emails, and around 700 more hours then promised, for them to respond. Since then they have been 'reviewing' my 'request', as if it is not a right. And they say in those emails that you will get a "personal response.(usually within 48 hours)." I havent seen one and it has been weeks. They send a useless link with it to gaan trust i guess. It gave me hope and i have asked them what to do with the link etc. I have send them 10 email, a WhatsApp message and tried to call them, all in good spirit. Nothing worked. Their ethical branding doesnt seem to be so ethical after all and i would not recommand buying from them.
I ordered a pair of trainers nearly a month ago. I have sent over 7 emails and had one reply three weeks ago saying they would get back to me (which they have not). Such a shame as the concept and website look great. Hopefully I will get my money back eventually.
I think this brand is very original when I found it on Instagram I was attracted by the design of the sneakers. And I was also searching for a sustainable brand as fashion is going in a sustainable way .
They are also very confortable
I just start using it since 1 week and I can’t stop wearing them !!!???
After seeing some reviews here I can tell I'm not the only one in this situation. I have tried to contact them via email and facebook and I receive no reply whatsover.
If the delivery time is 6 weeks then don't advertise it as 5-10 days!! And for god's sake, reply to customers' emails or sooner or later you will be flagged as a scam (which I'm not sure yet if it is or not).
I ordered a pair of shoes some weeks ago, got a confirmation on the order but no shipping information.
Since then I have heard nothing.
They are impossible to contact publicly, obviously since there are only bad reviews.
I will report them to the police if I don't hear anything in the next week.
AVOID.
UPDATE:
My order number is: 931486.
Please feel free to answer to any of my emails through gmail and your website, and Instagram messages.
UPDATE 2:
Comovita has still not goten in touch with me after 2 weeks since their message here. Obviously this is a big scam. Please avoid.
I thought the website get-up was too professional to be a scam, perhaps they have some stock issues. But not responding to your customers emails? No phone number to reach the company on? Taking payment without delivery of goods, that surely is a scam.
Update: Contacted the CEO on LinkedIn and they returned the payment.
Order #931325
It is very upsetting
Really I’m very disgusted with this situation and I want my money back already.
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Comovita.eu Review
Comovita is the destination to pre-order sustainable fashion We partner with the best ethical brands to offer limited edition sustainable capsules
Comovita.eu Customer Service Contacts
No contact details for this company.
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I ordered and paid for shoes in January 2022 and 5 months later absolutely nothing in spite of requests for updates relevant to my order.
1 year ago
review by MichaelRoche
#delivery(1/5) #price(3/5) #quality(1/5) #customer service(1/5) #on-time(1/5)