3.7 / 5
Trust Score
3.9
Reviews
1
Social
5
Featured
4.5
Technical
Is comparebreakdowncover.co.uk legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found but audience is small
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
115
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Based on 1617 reviews
Smart.Reviews
3.7
115 reviews
Mamma
4
1320 reviews
Trustpilot
4.1
182 reviews
Comparebreakdowncover.co.uk Review
Annual cover form just 2083Compare breakdown cover quotes from a panel of providers in seconds Feefo Gold Trusted Merchant 2020 10 Discount Ends 31st July 2020
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Last update: Wed, Mar 9, 2022 3:37 AM
In terms of obtaining the cover, I was happy how easy to purchase & have it downloaded onto my mobile devices which meant not having to print loads of paperwork off. The cost of the the cover we required was very competitive & gave us peace of mind to have cover.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Only thing that could be better is a call back to confirm the progress of a call out, as sometimes we had to call them back, be on hold a long time, to check what was happening. Otherwise a great service.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I put my call in and less than an hour later my car was purring like a ***** cat.
Fantastic service, lovely call centre personnel, and many thanks to the Gent that gave my car a jump start. We are now home and dry .
I will continue to use CBC, great value for money.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Originally I was put on hold and it took over 30 minutes for someone to start taking details. He then had to pass me to another team so another period of that lovely on-hold music.
Promises were made to call me back after lunchtime, but at 5pm I called back to find out that nothing had happened. This was then escalated and all sorted within 10 minutes, but the end to end process took most of the day.
Sorry but I can't recommend this company based on my experience - maybe it would have been better if i had actually broken down?
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
The only negative point is that the recovery driver was exactly that, a recovery driver, who had no instruction or intention of attempting a roadside repair. This was doubly frustrating as I'd already identified the problem and could easily fix it myself if a couple of simple tools were brought out. Instead I was told my bike would have to be stored until Monday (it was a Saturday) when it could be taken to a garage for repair.
Thankfully, after much begging and pleading in my very basic Spanish the driver agreed to bend the rules slightly and take us to a place that would be open - a Spanish KwikFit type of place. 30 mins later we'd fixed the issue and our bike tour was back on!
So overall, very pleased with the efficient call centre, both the initial call taker and the lady in the overseas team - both were polite, professional and seemed to know what they were doing. Worst case scenario I was told they'd pay for an extra night at my hotel. Grateful to the recovery driver for relenting and the Spanish garage boss who welcomed three dozy Brits into his garage and was only too pleased to help (he refused any payment).
Start to finish we were back on the road in well under 3hrs, which isn't bad going at all.
I'll be using the same policy for future tours now that it's tried and tested!
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
The mechanic efficiently changed my wheel and got me moving,
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Comparebreakdowncover.co.uk Review
Annual cover form just 2083Compare breakdown cover quotes from a panel of providers in seconds Feefo Gold Trusted Merchant 2020 10 Discount Ends 31st July 2020
Comparebreakdowncover.co.uk Customer Service Contacts
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3 years ago
review by A. P.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)