cpap-supply.com

4.3 / 5

cpap-supply.com

4.3 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.3 / 5

Trust Score

4.2

Reviews

3

Social

5

Featured

5

Technical

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Reviews Analysis

30

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Based on 30 reviews

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4.3

30 reviews

Cpap-supply.com Review

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Last update: Thu, Sep 22, 2022 1:10 AM

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Cpap-supply.com Reviews & Complaints (30)

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delivery 3 /5

price 4.7 /5

quality

customer service 5 /5

on-time

I live in Canada, and have always ordered masks and parts from CPAP supply in the US. As per usuall they have exceeded my expectations yet again . This company is still cheaper than buying up here in Canada , and their service is hands down the best out there

Scott
5

3 years ago

review by Scottdepatie U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My husband has bought products from CPAP Supply for several years now. They have been courteous and easy to work with every time. And they ship quickly. Any time he has had problems or questions they have been ready with helpful answers. This is all not to mention that we can't find better prices anywhere.
5

3 years ago

review by Ivary H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

orderd 3pm fri 3pm est received mon great service
5

3 years ago

review by Wolfe3637 K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Broken mask, great website, well organized, ordered, confirmation almost immediate, "product shipped" notice came within a couple hours, product arrived in 2 days. Great service.
5

3 years ago

review by Fhall90391 X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My supplies were sent in the 2 day time, but I had to return a part of my order, the nasal mask was the wrong (time first buyer). After speaking Andrew, my order was resent, no problems, all is well & good.
5

3 years ago

review by Fuchsiapinkant I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I think I learned more information with cpap Supply, than my doctor and the other supply company combined. But they are professionals, and courteous. They delivered my orders fast and the prices were fair. Would continue using this company...
5

3 years ago

review by Rschultzwichita P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I called in and the representative recommended the Amara View. Without a question the best mask I have ever purchased. It fits great and solved the problem I was having with soreness across the bridge of my nose. Thanks so much!!
5

3 years ago

review by Solman69 T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The cpap was at my house so fast I was amazed, I needed it so badly as I had a break on my current one, thanks for making me happy!
5

3 years ago

review by Ldysportsbuff F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been ordering for several years now. They are professional and eager to help if you need it. Shipping is as described, and packaging is excellent. I will continue to buy from them in the future. Thanks!!
5

3 years ago

review by Jayde42 J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I've shopped with CPAP Supply for over 10 years now, and have always found them to be consistently excellent. They ship quickly and are always available if you need assistance. They know their products and can provide any advice needed. Very highly recommended!
5

3 years ago

review by Edeland P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have not received my stuff yet it is going on its 2nd week. This is crazy. I could had stuff from overseas faster and by now.
1

3 years ago

review by Bobwalker P.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered a CPAP humidifier unit on 12/23/2017, sent Rx immediately afterward (within minutes). Immediately received order confirmation email. Shortly thereafter, order status showed "Processing" and indicated that the order was too far along in the shipping process to alter or cancel. My credit card was charged. Then NOTHING. Didn't ship, continued to show as processing. Started sending emails after a few days, but ALL EMAILS WERE IGNORED. Tried to use prominently displayed "Chat" feature, but it is a scam (just goes to email, which is ignored). After numerous emails and 2-1/2 weeks with no response, I was able to reach Andrew by phone on 1/9/2018. He claimed that they had never received my Rx, which was not true (he found it after looking in emails). He offered no explanation for why they charged my credit card without shipping, or why all emails were being ignored. I'm convinced that they would have taken my money and NEVER shipped if I hadn't called. My order was finally shipped on 1/11/2018 and received by me on 1/14/2018, over three weeks after I ordered. Lesson learned: If you order from Cpap-Supply.com, you MIGHT have a good experience if your order needs no touching; but heaven help you if you need to contact them. Don't bother with emails, which will be ignored despite all claims to the contrary on their web site. You'll need to call and talk directly to Andrew if you have any hope of getting help.
2

3 years ago

review by Cpap85726 K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Order place on 2/03 but not filled and shipped until 2/13. In past, shipping has been faster.
2

3 years ago

review by Normowen G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered some supplies on January 1st and they are still processing my order. I'm extremely disappointed...
1

3 years ago

review by Donnamc55 Y.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Did not ship in one business day as promised. Checked on order after 2 days, order was on back order, was not notified. Left message about my order NO RESPONSE. Other than the price, I am very dissappointed.
2

3 years ago

review by Brycem831 D.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Over the years I've been extremely satisfied dealing with Drew & Mike Senske and have referred many friends & relatives to their company, Senske CPAP-Supply, Inc.
5

3 years ago

review by Terrymccormick T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been using CPAP supplies for years now. All the masks and tubing are brand new , brand name all at lower pricing than my co payments for insurance using a medical facility. Easy ordering, quick shipping at a great price, can't ask for anything more.
5

3 years ago

review by Prieurchad I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I love the product and it's very comfortable to wear at night and the price was amazing. I had a really good experience from start to finish. Thank you!
5

3 years ago

review by Troyboy7610 W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It was very easy ordering a new mask for my machine and it was delivered very promptly within two days. The price was great and I'm thankful for the special service and I'm sleeping beautiful thank you very much
5

3 years ago

review by Drewwinn R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been paying after insurance discount over $350 for my mask. What a savings!
5

3 years ago

review by Petunia234 P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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