Credit Perfect

3.5 / 5

Credit Perfect

3.5 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.5 / 5

Trust Score

3.5

Reviews

1

Social

5

Featured

4.5

Technical

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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

67

reviews

vs

2

AI declined reviews

3%

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Creditperfect.co.uk Review

Credit Perfect helps people manage and rebuild their Credit Scores so they can access better credit in the future We also compare loans and credit cards from alternative credit providers

Creditperfect.co.uk Customer Service Contacts

No contact details for this company.

Last update: Sun, Jan 23, 2022 11:14 PM

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Creditperfect.co.uk Reviews & Complaints (67)

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delivery 3.9 /5

price 3.9 /5

quality 3.9 /5

customer service 3.9 /5

on-time 3.9 /5

Was misled into setting up this account, disguised themselves as a loan company. I can’t change my debit card details or cancel my account. Disgusting. I applied for the loan because I have no money. And they are taking 20 a month extra and not adhering to the 14 free trial or cancelling my account.
1

9 months ago

review by avaland

This web taken money from my bank with out my promotion they are scam be carful every one I never need them or sing up to with them I was searching online for loan And they make you sing up to see if you we’ll be accepting or no but saying free never ask for money and now they charging me every month 19.99 I don’t know even why
1

1 year ago

review by Yousef al refaee

I don't remember signing up to this company and found that £20 has been taken from my account. I claim benefits for mental health problems and this is something I could do without. Going by the complaints they are STILL taking money from people!
1

1 year ago

review by Jess Castleton

This happened to me too! I wrote an email of complaint and was told I would only get half back, that was after I told them I was going to speak to citizens advise. I have 2 small children and my partner was on furlough. They have recently sent an email saying they are refunding “customers” and have asked for the last 4 digits of my card, I don’t think I will, don’t want them accessing my account again! Absolutely disgusting at this time with the pandemic going on!!
1

1 year ago

review by B. V.

This is scam. It has taken money from my account 19.99£ without me giving any of my bank details. There scam is when u tick I agree with the terms..... you already paying automaticly from that on. I have been asking refund and they continue to persuing in talk to me ...but no money.
1

1 year ago

review by Pedro Chumbo

Didn't sign up to anything and these scanners just took £19.99 out of my bank account and left my 6 year old daughter without a new school jumper.. Scum of the earth I am reporting to the ombudsman now
1

1 year ago

review by Steven hallam

Tried to Take 19.99 out of our account. Called Fraud department as was not authorised and they are investigating, how did they get the details. Card cancelled but still have to keep a check. Con artists beware!!
1

1 year ago

review by C. X.

Creditperfect is what the banks refer to as a 3rd party broker. These types of transackrions are usually linked to loan applications (even to see if you are eligibal for a loan), credit checking companies such as ClearScore, Experian etc, and also when you take out temporary finance. If you do any of the above please note that you would have to agree to those companies Terms & Conditions, and in those T&Cs will be a clause stating that by agreeing to the conditions that the company will pass your info, including your card details, to other companies such as Creditperfect (there are many 3rd party brokers that can have your info passed to ie Scoresmatter, social-score, mybudgetboost etc). What you have to do is first contact your bank and have them stop any future dated payments to the company so it cant come off again (please note that just cancelling your card and replacing it will not stop these as these companies use a system called recurring payments (similar to what Netflix and Amazon Prime use) where Visa will auto update these companies with the new card number. After the recurring nature are bocked you need to contact the companies for a refund. During Covid several companies are not taking calls and can only be contcted by email. If you are unable to contact the companies speak to your bank to see what they can do. Then you will need to contact the Loan, credit checking or finance company directly you used to advise them to NOT pass your info onto any other 3rd party broker. If you used several companies or a price comparison website it might be easier to cancel your card to prevent those companies passing your info on. These 3rd party brokers are not fraudulent (a bit underhand and not very transparent or obvious about what they do but its not fraud). Banks always advise you to fully read the T&Cs before agreeing to anything so you know what you are agreeing to.
1

1 year ago

review by Dealt with similar companies so please read below.

#price(1/5)

Tell Amy I can tell she’s a nice person and I would of gave her 10 stars. So whoever’s the boss, make sure you look out of her.
5

1 year ago

review by Shyheim Miller

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Needs to be more clear about signing up for monthly payments, but spoke to a woman and she was very helpful and refunded the money that was taken as I was in financial hardship. She was extremely understanding and went above and beyond to help me.
4

1 year ago

review by W. O.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I received excellent customer service from an agent called John. He was very helpful and professional in his approach.
5

1 year ago

review by Q. L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Natasha was great , she took me through the best way to get a better credit score in 4 years
5

1 year ago

review by Philip Buckenham

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I spoke to Joanne and she was very helpful, friendly and she helped me feel at ease as I generally get anxiety about calling companies. I did not need to feel at all as such as she was kind.
5

1 year ago

review by Jamielouise Squires

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I didn't really use there service I sent it up by accident but the lady that rang me to help me cancel was really good and helpful
3

1 year ago

review by Nicola Chandler

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The lady I spoke to this morning was very helpful and friendly and helped me with my query in a a professional manner and because my payment of £19.99 went out yesterday they are refunding me.
5

1 year ago

review by Annabel Denby

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I can not fault what you have helped me out with
A special thanks for Joann as she made it as easy as possible for me to understand whilst I’m going threw what I am so big thank you to all especially jo
5

1 year ago

review by Barry Thomas

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I called today and spoke with the wonderful Joanne regarding my query. Although there was a lot of confusion and palava on my side, Joanne remained patient and professional and honestly done her most to help me. Joanne thank you for solving my query and speaking with me today. I could of happily had a cup of tea and a chat with you, that’s how comfortable you made me feel! Thanks again Jo. Your doing a great job.
5

1 year ago

review by K. Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had in error joined through making a short term loan application to 3rd party. I didn't realise that by ticking a box I had committed myself to paying £19.99 @ month for credit score research I didn't require. I realised this on the 15th day when a charge came through to my account at 3am in the morning from a name I wasn't familiar with.
I googled name, got telephone no. Explained circumstances and how things probably got deleted in Spam and deleted in unknown texts.
This was kindly taken into account and I was offered a £19.99 refund.
I was truelly impressed with response, service over the phone etc. ETC. Thank you
5

1 year ago

review by K. Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Joanne was extremely helpful and polite.x
Fantastic customer service
She’s a credit to your company
5

1 year ago

review by U. O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great service, I had a reply back within 24 hours after highlighting something on my account I did not recognise. I was also provided with very useful information regarding of few of my financial concerns.
5

1 year ago

review by James Scorer

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Creditperfect.co.uk Review

Credit Perfect helps people manage and rebuild their Credit Scores so they can access better credit in the future We also compare loans and credit cards from alternative credit providers

Creditperfect.co.uk Customer Service Contacts

No contact details for this company.

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