Crystal Parade

4.7 / 5

Crystal Parade

crystalparade.co.uk
24 Reviews
4.7 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.7 / 5

Trust Score

4.4

Reviews

5

Social

5

Featured

4.5

Technical

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  • This website has existed for more than 3 years
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24

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Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Based on 290 reviews

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4.7

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2.9

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Crystalparade.co.uk Review

Crystal Parade is the UK039s premier award winning online retailer and wholesaler of crystal supplies Visit our blog for the latest tips inspiration

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Last update: Wed, Mar 9, 2022 3:37 AM

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Crystalparade.co.uk Reviews & Complaints (24)

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delivery 4.3 /5

price 5 /5

quality

customer service 5 /5

on-time

I was overcharged on postage as your website said it would cost:

" £1.75 On all orders up to £30 (ex VAT) "

What you actually charged me was £3.95 for a £19 order

:(
1

3 years ago

review by F. L.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Great experience came within days love the katana and the little pack of crystals u get with it to would recommend 5*
5

3 years ago

review by Sharon Dowds

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Brought this with a 1-2 day delivery. Week later I’m still waiting. Have emailed and not even a response. Disgusting service, I understand these are precedented circumstances but why offer a service you can’t full fill. Will not be shopping here again.
1

3 years ago

review by D. P.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Excellent service and very helpful with requests - certainly recommend and they will be my first port of call for future purchases
5

3 years ago

review by Michael Cox

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have only recently started sourcing crystals but have found Crystal Parade to have the best selection, an easy to use website and have not let me down. Items promptly dispatched. Very glad I found this company.
5

3 years ago

review by C. O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I found Alison very helpful and accomodating in helping me find the correct crystals. She was very patient and extremely professional.
5

3 years ago

review by D. T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I delt with a lady over the phone and she was so helpful she made my day thank you x
5

3 years ago

review by Q. L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had ordered 8 X 100 crystals, they were for different people. Unfortunately they were delivered as 800 in one bag. I then had to split them into units of 100. It would be nice to have the option of having them delivered individually or as one.
I also telephoned to ask advice before I placed my order and the girl that I spoke to was excellent - really good product knowledge!
5

3 years ago

review by D. E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ensure the size of tube fits the nozzle the one I got did not
4

3 years ago

review by F. K.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I dealt with Wendy at Crystal Parade and she did a great job. There was some confusion regarding our order however, Wendy was in communication with us the entire time and offered us a discount for future orders.
5

3 years ago

review by K. R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Communication was brilliant, I paid for next day delivery, however I received a call explaining that it would most likely arrive Monday rather than Saturday, and was told to use first class instead which saved me over £5. I purchased the hotfix applicator and it was a very reasonable price and was very good! I would 100% recommend this business and will shop from here again!
5

3 years ago

review by Michelle Banach

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have had many orders from Crystal Parade and I their product is first class, as is their service. I have had crystals from other companies, but I rate these as my number one choice now and don't look anywhere else.
5

3 years ago

review by D. C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Had a very long phone order and gave aloe of information to shop assistant regarding getting more sales, lady asked me to call mail back with more info for her on where.you could send stones, and we also spoke about the possibility of you sponsoring my child to wear practice wear using your stones, I was advised this would get taken to the head of the board but sadly had no communication from u since even sent message via Facebook.
Would have been more professional to have responded back.
4

3 years ago

review by I. E.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Crystal Parade are always fast and efficient I can rely on getting my orders within the next two days.
5

3 years ago

review by P. H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I use crystal parade for all my diamante needs, excellent service, if they haven't got anything in stock they ring you straight away to tell, have used them for a couple of years now and never had any complaints, and there postal service is excellent, never gave to wait more than 2 days.
5

3 years ago

review by V. P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

1st time ordering, arrived next day really impressed with my purchase, would definitely buy again
5

3 years ago

review by U. I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered two tube of glue but only received one. I have contacted sales via email but three days later I have yet to hear back. I would appreciate if someone contacted me about this issue.
5

4 years ago

review by Andrea Yoshihara

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Crystal Parade a number of times now and have always received excellent service, speedy delivery and the prices are very competitive ...I don't go anywhere else now for Swarovski products. :-)
5

4 years ago

review by H. I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I think this company is 1st class, always very helpful and friendly. Their communication is great. An excellent company to deal with.
5

4 years ago

review by I. K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fantastic ordered on Monday here on the Tuesday
5

4 years ago

review by J. P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Crystalparade.co.uk Review

Crystal Parade is the UK039s premier award winning online retailer and wholesaler of crystal supplies Visit our blog for the latest tips inspiration

Crystalparade.co.uk Customer Service Contacts

No contact details for this company.

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Share Preview

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