DebSpecs

4 / 5

DebSpecs

debspecs.com
17 Reviews
4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4 / 5

Trust Score

4.1

Reviews

2

Social

5

Featured

4.5

Technical

Is debspecs.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

17

reviews

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0

AI declined reviews

0%

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Based on 61 reviews

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Debspecs.com Review

Reading glasses in trendy quality styles for him and her including retro style bifocals sun readers half-eye multi-focal no-line photochromatic computer sparkly Swarovski and progressive

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Last update: Wed, Mar 9, 2022 4:17 AM

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Debspecs.com Reviews & Complaints (17)

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delivery 4.3 /5

price 5 /5

quality 5 /5

customer service 5 /5

on-time

Consistently over the years, knowledgeable about all products and shipping and billing. They're quick, courteous, efficient and solve problems easily, good variety of products to choose from as well! This makes it so easy to shop with Debbie Burke's Optical. That's a 5* company! Recommend highly. My whole family buys their readers too now and we love them.
5

3 years ago

review by Kathleen W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Too slow to ship. After 5 days where order was in the "processing" stage, I called and was told they would be shipping tomorrow. After 2 day, I called and cancelled the order. Sorry guys, if you want to compete in the online shopping world, you need to get a better handle on fulfilling orders in a timely mannor. Also, no apologies when I called. I guess they don't care for my business. I would not recommend this site.
1

3 years ago

review by Art V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I had been looking for bifocal polarized sunglass readers and found them here. Just what I wanted but when I received them, unfortunately they had a couple of scratches on them. I contacted the company and they immediately sent me a replacement pair of which were in perfect condition... Received both pair in less that a week of placing order. Will definitely order from this company again! Thanks!
5

3 years ago

review by Kim F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

So this happened....my eyes are not loving the whole...situation... with working at home. Job is mostly working in 2 docs at once, 100+ pages of legalese, and going back'n'forth on a 15" laptop is no bueno. Going blind. So I get into a chat window with a rep for a company that sells schmancy readers (mine were $8 or some $#*!, no wonder they suck). Person turns out to be the owner, from Brooklyn, we chat NYC $#*! for a minute. She tells me there might be a delay in the ones I want, because she sends them to be made. But then! She's all lemme see what I have in stock....comes back, all omg, i have one pair, I'll send them, YOU CAN PAY ME LATER (!) Then she takes $10 off the $50 price (!!) I'm not even ASKING for any of this. She is a star. Will update after I try them, for now, this is all customer service.
5

3 years ago

review by Kathryn A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Website did not process my order when I tried to order with credit card. Contacted support and they said to try again. Ordered with Paypal and was told I would receive my shipment Monday. Instead, I got a note stating there was a delivery confirmation and no one was present. Debspecs was not helpful at all, promising me multiple times I would have my item before I had to go out of town. I never received the item and they were unwilling or unable to contact their shipping vendor to sort out the situation. Perhaps they should choose a different shipping vendor which does not have a notorious reputation for failure. I have eye problems and I have to go out of town and work remotely using a small laptop screen. I am now back to square one trying to find another pair of glasses because I never received my item. BUYER BEWARE. BAD SERVICE.
1

3 years ago

review by Richard F.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

My order was dropped on my South Philly doorstep and promptly stolen. They sent another. USPS lost the package. Debspecs was on the case, emailing, calling, refunding my order finally---but they still wouldn't give up.They found it but and once again USPS just dropped it on my step EVEN WITH THE HANDWRITTEN NOTE ON THE BOX PUT THERE BY A DEBSPECS REP: "Hold for Pick Up." This time a neighbor stepped in. I can't STAND USPS but I love DEPSPECS ALOT!
5

3 years ago

review by Amanda M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Just received my 5 pairs of large frame spectacles from DebSpecs Debby Burk Optical at DebSpecs.com Fantastic frames and their customer service is great. Even though they took long time to come to South Africa it was SO worth the wait. I am getting loads of compliments on the frames!
5

3 years ago

review by Craig C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been getting my reading glasses from DebSpecs for over 20+ years and I can't imagine shopping anywhere else! Their quality product selection, friendly staff and quick delivery make this business A+ in my book.
5

3 years ago

review by Brian B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This company is run by absolutely wonderful people! I can't say enough positive things about the customer service and super fast shipping! But besides that, all the eyeglasses I've purchased from Debby Burk have been super cute, fun and edgy! They have a huge selection of different styles which always brings me back for more! The quality and prices are also really great. I won't buy my reading glasses anywhere else!
5

3 years ago

review by Karen E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I bought 5 pair of reading glasses! There are so many cool styles that it is hard to just pick one. I'm going to give them out as gifts. My husband kept stealing mine so I got him a pair he loves as well. Prices can not be beat! Great customer service.
5

3 years ago

review by Jodi P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was searching for glasses for reading and the computer. I called Debby Burk and the customer service representative was delightful and very helpful. She guided me through the web site and I found the perfect pair of glasses! The glasses are a multi focal so I can use them to read, use the computer and even watch tv. I could not be happier! I receive so many compliments on the style and look! I wouldn't shop anywhere else!
5

3 years ago

review by Janet V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I am 6'7 and have a size 8 1/2 head. I have never been able to find glasses to fit me. This process was so easy. I actually found glasses that fit me perfectly. No more looking like a clown with small glasses on a giant head. Thank you Deb Specs. Received two perfectly fitting glasses, shipped within a week for less than $75!!!
5

3 years ago

review by Shar P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been purchasing from debspecs for several years. I have nothing but great things to say. I want to start off by applauding the customer service since their number one priority is customer satisfaction. They are quick, reliable, cheap, and always post new glasses on their website. I have been and will remain a customer of debspecs for life.
5

3 years ago

review by Melissa K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I placed an order a week ago and was told I'd get an email confimation and would receive the glasses in two business days. After waiting seven days, I called to discover they mailed them to the wrong zip code. Their comments on customer satisfaction is hog wash. They were rude, continually interrupted me mid-sentence. They charged me shipping on a free shipment order. They tried to blame the post office for their mistake of the wrong zip code. Finally, the owner rudely interrupted the phone call, impolitely told me off and cancelled the order and hung up on me. Now,I ask is that customer satisfaction quaranteed or what?
1

3 years ago

review by D. T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ive ordered three different times now bc I like the unique styles, especially multifocals which arnt easy to find at a reasonable price. Unusual to find a web company that has such a high degree of service with quick helpful responses.
5

3 years ago

review by Chris J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had purchased computer glasses from Debspecs in the past and really loved the way my eyes felt soo relaxed when working on the computer all day. However, I was being cheap and call myself trying to save money this time by buying what I thought was a pair of computer glasses on ebay. BIG MISTAKE!!! They did nothing for my eyes and were clearly fakes from abroad made out of cheap plastic sunglass frames that had some shaded lenses. I suffered for a few weeks with terrible migraine headaches and eyestrain after working all day at the computer before giving up and finally deciding to order my glasses from Debspecs. I emailed Customer Service to see if they could rush the order. (the normal delivery time is usually 2 weeks) The Rep assured me they would do everything to get my glasses to me asap! My computer glasses took about a week to get to me. The wait was so worth it. They are the real deal. They are beautiful, they are sturdy hard material not cheap plastic and they feel and look great on my eyes. Everyone at my job has complimented me on how nice they look and my eyes are happy again.
5

3 years ago

review by Michelle R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites

Debspecs.com Review

Reading glasses in trendy quality styles for him and her including retro style bifocals sun readers half-eye multi-focal no-line photochromatic computer sparkly Swarovski and progressive

Debspecs.com Customer Service Contacts

No contact details for this company.

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Share Preview

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