4.5 / 5
Trust Score
4.1
Reviews
5
Social
5
Featured
4.5
Technical
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Reviews Analysis
16
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0
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0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Based on 474 reviews
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4.5
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Destinationskin.com Review
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Last update: Wed, Mar 9, 2022 1:37 AM
The staff at the Guildford clinic are both friendly and knowledgeable. Throughout my treatment period I was made to feel welcome and everything was explained clear and through.
I have been pleasantly surprised with the results after my three session dermaroller treatment, with pictures being shown to me before and after the treatment.
Prices for treatments arent particularly cheap however after a bit of research these are pretty consistent with other clinics in the area. I would use again.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
First off my appointment was 15 mins late as the previous customer's treatment was running late. I was happy to overlook this as I understand it can't be helped.
However when I finally began my treatment, I immediately knew something wasn't right with the laser and cooling hose as my skin had a burning sensation that I've never had before in the years that I've had laser - like my skin was being held against a hot iron. I insisted that I was in a lot of pain but the therapist didn't offer any solutions other than stopping the treatment, without investigating into the issue. Eventually it became so unbearable that the manager came, who finally changed the cooling hose which eased the pain. I was frustrated that the therapist didn't think to check this when I raised the complaint, as I had to go through extreme discomfort and a burning pain during half of my treatment, because my complaints about the machine weren't taken seriously enough. Because I was in so much pain at the time I ignored that she skipped over areas but when I mentioned that it hurt to repeatedly blast the same small area of skin with the laser without taking a break or letting it cool, my complaints were ignored and dismissed again.
The room temperature was also extremely warm too which didn't help my discomfort, but the therapist dismissed my complaint eben when I pointed out that one of the fans was blowing out warm air.
Finally my session was due to finish at 7pm and I didn't even up leaving until 7.50pm. I planned to mention my poor experience to the manager in person when I left but there was no one at reception and the front door was locked, so I had to go back to the treatment room to be let out. I won't be recommending this branch in future and will continue my treatments elsewhere.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
will never go again, absolutely won't recommend for anyone
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I was attempting to repair my damaged skin barrier and with sensitive, acne/ rosacea prone skin I was recommended to try the Epionce range which worked well for the first month along with a lite refresh peel.
The technician then suggested some new products for me ( and the the obagi peel treatment) which my skin reacted horribly too. She said it was possibly just purging. After 5 weeks (two peels, & following the new product recommendations) I saw no improvement. I then contacted the company of the skincare line and found out that I was told the wrong information regarding the amount I should be using the product. I also found out that the Obagi line should be introduced gradually, which was not the case.
They were nice enough to exchange the product for me; and to compensate for the horrible Obagi reaction I was allowed 2 more lite peels (which I only used 1 up as my skin was still getting worse). Obviously the peel treatments did not work well with my skin and I took the matters in my own hands by never returning.
If you are a skin care amateur and know nothing about ingredients this is the place for you to come and explore skin care and learn a bit more about it. As someone who is familiar with this already I found my time here to be a waste of money and my skin has suffered because of it.
I have photographic evidence on the downfall of my skin and am still trying to recover from the process. Even after my horrible breakouts they still kept badgering me to buy more and more products (which they all make a huge amount of commission off btw).
If you have sensitive / acne prone skin and are looking for a skin care specialist DO NOT COME HERE! I trusted my technician and spent A LOT of money on the products and treatments only to find my skin became worse over time. Destination skin just wants your money, they do try their best to prioritise your skin. But at the end of the day it's another chain business trying to sell you products/ treatments.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Destinationskin.com Review
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3 years ago
review by N. Z.