destinationskin.com

All the staff at Bistol are absolutely the best.Emeline is very very good at administrating my treatment and has a very good eye to detail very careing and listens to exactly to what I want her to do, I highly recommend.

They made me happy and booked me in with Emeline who is absolutely the best at administrating Radeesse treatment and has a very good eye for detail, very careing and gentle and listens to exactly what I wanted her to do.

Trust Pilot deleted my review so I'm writing it here... From my experience, I cannot recommend them at all; especially if you have a deep skin tone. I had a series of 4 skin peels with them which gave me Post Inflammatory Pigmentation. I've received no aftercare or support on how to treat it. If you have a skin concern or you can't risk something going wrong, then I would advise you to go to a dermatologist - the people that specialise in treating skin. (DS are not dermatologists). To provide context, I had a series of Obagi Radiance skin peels with them, and it was sold to me as a "light peel, which doesn't do anything for pigmentation, but it just improves the texture of the skin". So I proceeded with a course of the peels. But it made my pigmentation worse, to the point that I now have a dark pigmentation moustache. I can't cover it with makeup and people stare / comment about it. Anyway, I sent photos to Dest. Skin and they advised me that this is normal, because the peel brings pigmentation to the surface, and they encouraged me to *continue* with the course of skin peels. I obviously refused. I now understand that the skin peel has cased Post Inflammatory Hyperpigmentation (PIH), which can take up to 2 years to heal depending on how dark it is. My skin in that area is also extremely sensitive and easily irritated. It's difficult to explain without pictures, but it was so bad that the dermatologist was horrified when she saw what they did. The way it looked wasn't 'normal' and a skin care specialist would have spotted it earlier in the process.

Guildford Clinic
The staff at the Guildford clinic are both friendly and knowledgeable. Throughout my treatment period I was made to feel welcome and everything was explained clear and through.

I have been pleasantly surprised with the results after my three session dermaroller treatment, with pictures being shown to me before and after the treatment.

Prices for treatments arent particularly cheap however after a bit of research these are pretty consistent with other clinics in the area. I would use again.

So I have paid for 6 laser hair removal treatments and turned up at the Marylebone clinic on Saturday for my appointment to find it is being refurbished ! Disgraceful behaviour - I feel like I’ve paid all that money and there is no consideration for customers and there has been no attempt to contact me to inform me of what is going on!!! I called one of the other clinics and asked the manager to call me back and I’m still waiting ! I can’t afford to just lose that amount of money and am extremely upset that no one has bothered to contact me after I paid travel also to get to the appointment! Disgraceful!!!

I’ve recently had my fourth treatment ‘kleresca’ to help clear up my acne. I’ve always struggled with acne since I was a teenager and it’s made a negative impact on my life regarding my mental health. Throughout this treatment all the staff have been so lovely - especially Emily and Jen who have made me feel so comfortable and happy with the treatment so far, while being supportive about my skin getting better each time! They really help give you that confidence boost you need, the treatment seemed a bit daunting at first, however, Emily made me feel comfortable with my first ever treatment and I’ve been more than excited to see my skin clearing up each time I have my treatment. Lovely place with lovely people who are very knowledgeable and will always answer your questions.

I have been a loyal customer with the Marylebone branch for a couple of years now (back when it was Skin Health Spa and through the ownership changes) and my laser hair removal treatment today has been my worst experience to date. I was planning to book a new set of treatments but I've been put off ever returning.

First off my appointment was 15 mins late as the previous customer's treatment was running late. I was happy to overlook this as I understand it can't be helped.

However when I finally began my treatment, I immediately knew something wasn't right with the laser and cooling hose as my skin had a burning sensation that I've never had before in the years that I've had laser - like my skin was being held against a hot iron. I insisted that I was in a lot of pain but the therapist didn't offer any solutions other than stopping the treatment, without investigating into the issue. Eventually it became so unbearable that the manager came, who finally changed the cooling hose which eased the pain. I was frustrated that the therapist didn't think to check this when I raised the complaint, as I had to go through extreme discomfort and a burning pain during half of my treatment, because my complaints about the machine weren't taken seriously enough. Because I was in so much pain at the time I ignored that she skipped over areas but when I mentioned that it hurt to repeatedly blast the same small area of skin with the laser without taking a break or letting it cool, my complaints were ignored and dismissed again.

The room temperature was also extremely warm too which didn't help my discomfort, but the therapist dismissed my complaint eben when I pointed out that one of the fans was blowing out warm air.

Finally my session was due to finish at 7pm and I didn't even up leaving until 7.50pm. I planned to mention my poor experience to the manager in person when I left but there was no one at reception and the front door was locked, so I had to go back to the treatment room to be let out. I won't be recommending this branch in future and will continue my treatments elsewhere.

Been today for my first hydrafacial......lovely, friendly staff and amazing results! My skin has come alive! Thank you Amy!

Was nice, staff treated me like a king <3

Really bad customer service , spent almost 600£ had zero result, all the money for NOTHING. Really disappointed.
will never go again, absolutely won't recommend for anyone

I have been to the Destination Skin in Weybridge at least three times, only once of the three times have I left satisfied with the service. On the most recent occasion, I was booked in for a certain time, arrived early for the appointment in anticipation I would need to fill in some forms. I booked a time on the phone but my appointment was bumped by 15 minutes so they could squeeze someone in. The treatment I booked was advertised as 1 hour in length. I stepped into the treatment room and 40 minutes later I was leaving. The session was so very rushed and my skin concern ignored. There are multiple other providers of similar treatments locally and as such I will not be going back.

I went to Destination Skin in Manchester and visited over the period of 6 months to help reduce my acne scaring. I was very trustful in the technicians and the products however not only did the treatment make my acne return but my scarring is now even worse.

I was attempting to repair my damaged skin barrier and with sensitive, acne/ rosacea prone skin I was recommended to try the Epionce range which worked well for the first month along with a lite refresh peel.

The technician then suggested some new products for me ( and the the obagi peel treatment) which my skin reacted horribly too. She said it was possibly just purging. After 5 weeks (two peels, & following the new product recommendations) I saw no improvement. I then contacted the company of the skincare line and found out that I was told the wrong information regarding the amount I should be using the product. I also found out that the Obagi line should be introduced gradually, which was not the case.

They were nice enough to exchange the product for me; and to compensate for the horrible Obagi reaction I was allowed 2 more lite peels (which I only used 1 up as my skin was still getting worse). Obviously the peel treatments did not work well with my skin and I took the matters in my own hands by never returning.

If you are a skin care amateur and know nothing about ingredients this is the place for you to come and explore skin care and learn a bit more about it. As someone who is familiar with this already I found my time here to be a waste of money and my skin has suffered because of it.

I have photographic evidence on the downfall of my skin and am still trying to recover from the process. Even after my horrible breakouts they still kept badgering me to buy more and more products (which they all make a huge amount of commission off btw).


If you have sensitive / acne prone skin and are looking for a skin care specialist DO NOT COME HERE! I trusted my technician and spent A LOT of money on the products and treatments only to find my skin became worse over time. Destination skin just wants your money, they do try their best to prioritise your skin. But at the end of the day it's another chain business trying to sell you products/ treatments.

Recently had Botox at DestinationSkin Birmingham, Marie was amazing. The staff were so friendly and helpful, with SO much knowledge. Really lovely environment and loved the atmosphere. Definitely coming back. The old saying ir right you know.. you get what you pay for. I had lip fillers a few months back at DestinationSkin's flagship clinic in Manchester with Sian who was fantastic also. So happy with the results.

I have been a longstanding client of Destination Skin and have had 5 different practitioners over the years all who give differing contradictory advice. So much so that I am unsure now as to whether this has effected the results of the treatments. The customer service has sadly declined over the years and there appears to be little appreciation of loyalty. I have felt like this for the past 2 years but stayed. However the old adage of you get what you pay for no longer applies to DS which is really disappointing as I now need to research other clinics for treatments going forwards. This is not a slight on the current practitioner but just an overall frustration at the clinic and their ethos as a whole.

I have been a client for over 10 years and have to say the service and attitude of the company and some practitioners has declined over the years. They do not care or try to retain existing clients. The advice given is contradictory and no longer worth the price you pay. Will be looking for another clinic.

We found that this business has an active Facebook page with 7214 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.