Business VoIP Provider - Cloud Phone System

4.4 / 5

Business VoIP Provider - Cloud Phone System

dialpad.com
5 Reviews
4.4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.4 / 5

Trust Score

4

Reviews

4

Social

5

Featured

5

Technical

Is dialpad.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

5

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites

Based on 1334 reviews

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Dialpad.com Review

Get business VoIP with Dialpad and connect your team with a cloud phone system that makes business communications easier and more efficient Try for free

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Last update: Wed, Mar 9, 2022 3:35 AM

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Dialpad.com Reviews & Complaints (5)

Love calling from my computer, so much easier when making 100+ calls a day
5

3 years ago

review by Evan

We have used dialpad for over three years and have significantly streamlined our communications. I strongly recommend Dialpad to any business.
5

3 years ago

review by Chris

Simply the best all-in-one unified hosted phone system without any hidden fees and state-of-the-art technology voice transcription recording long distance calling 1-800 number did integration with unlimited scalability and perfect reliability on cellular integrated hardware PC and Mac applications texting voice and picture messaging is all unlimited we have a small company of 10 people in there is no better choice than dial pad
5

3 years ago

review by Luke

We have been using dialpad for around a year now. The software itself is clunky but generally gets the job done, albeit after significant time tweaking everything. We have four desk phones that mostly work, but most features you would expect in a desk phone don't work with Dialpad. We have remote workers, though, which makes dialpads decentralized system a fairly good for for us.

What really makes the software unusable is the support behind it. We applied to their latest "startup" offering and got accepted. After a week of back and forth, their general counsel wrote up our license agreement, and we both signed.

The day after the contract was executed we got a random email saying they would not honor it and that the multiple employees who dealt with us were not properly trained to extend such an offer. We complained that we already had a contract signed by their general counsel, but they don't seem to care. Our costs will be around $350 more a month than under the contract they are breaking.

Now we are in the process of moving to a different provider after having spent many hours configuring everything to their system. Worse, the IP phones Dialpad supports don't seem to be easily configurable to other similar companies.

I would recommend against Dialpad. The software is a great idea with terrible implementation and misleading 'support'.
1

3 years ago

review by Daniel

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites

Dialpad.com Review

Get business VoIP with Dialpad and connect your team with a cloud phone system that makes business communications easier and more efficient Try for free

Dialpad.com Customer Service Contacts

No contact details for this company.

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Share Preview

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