Dillenger Electric Bike Conversion Kits The Home Of All Things E-Bike
4.1 / 5
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4
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4
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5
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3.5
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Reviews Analysis
18
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NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Based on 194 reviews
Smart.Reviews
4.1
18 reviews
Trustpilot
4.8
176 reviews
Dillengerelectricbikes.com.au Review
Welcome to Dillenger Electric Bike Conversion Kits Dillenger is the current world leader in e-bike conversion kits specialising in both hub-drive and mid-drive kits Our complete conversion kits are built with quality brand name components which enable us to offer our industry-leading 12 month warranty
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Last update: Wed, Mar 9, 2022 3:35 AM
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
The product arrived in great time and was packaged nicely and the components looked great.
I had a few issues installing the front wheel motel, but this is not dillengers fault as they cannot possibly accommodate all various forms of bicycles (although instructions are not the best and should be considered being redesigned by dillenger). A little saddle bag is given to place the controller in although it can barley accommodate it, I had to cut a hole it it to get the wires in. No trouble can fix that.
Once installed, I was eager to get going! However it would not function, I checked all connections and everything was good. Tried again and the handle displays the the battery is flat even though it is charged. Read the voltage with a multimeter, all good. Still displays flat battery, I had to switch it on and off for about 5mins before I got it to function. Bike runs really good for about 5mins before completely shutting off and losing power.
I contacted Dillinger and were quick to respond where they offered a few suggestions that did unfortunately not help. I now have to send back the battery for them to test (yes at my expense!)
I had great faith in this company and was excited to own a ebike from "Australia #1 for electric bikes". But unfortunately, I would like to express my deep disappointment in dillenger. I bought this kit with the expectation of it being in a working and functional condition upon arrival; this is not too much to ask. But I do understand that sometimes components can slip through the cracks. However, it should be a standard procedure to test the product before being sold. And it is deeply disturbing that dillenger expects the consumer to then undergo added expense of returning their potentially defective product and then pay to have tested ("at Dillengers discretion") by the very company that should have conducted this beforehand.
Be careful.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Had some issues with the wheel hub rubbing against the fork, this was rectified by adding an additional washer as per Dillenger's staff advice.
Otherwise the installation was extremely easy, and I had great fun riding the upgraded bike for the first time today!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I bought the same kit for my wife's bike after foolishly letting her have a try of mine while on holiday, I didn't get my bike back until the end of the week. My wife was a bit of a reluctant cyclist and would get off at the slightest hill. With the electric kit she's much happier and also more confident cycling in traffic as she set off away speedily and without wobbles.
I've had one issue with the kit where the pedal assist sensor stopped working. I received good support from Dillenger who provided a replacement under warranty.
I didn't fit the thumb throttle or brake sensors to either bike.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
No response from emails sent enquiring of order status.
Last email sent on 14/12/16.
Purchase has not arrived.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
placed an order on the website for a lithium battery 24V.
I didnt receive any notice of backorder.
I called after 2 weeks, and was asked to wait another 2 weeks.
I was then contacted to be informed that my lithium battery was not delivered from China.
I was proposed to settle for the acid battery.
Not a great experience.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
"just like new"
Happy customer
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
After putting it together and tightening everything I was ready to go. The bike itself feels good and looks like a beast too. Several people have commented on it looking 'mean' and yet they didn't even realize it was an ebike. Some do notice though.
After some rubbing from the front disc break, a quick adjustment fixed it but I am concerned with the front forks, they 'bend inwards' when breaking and I really hope they are strong enough.
Overall I am very happy with the bike. I guess I would recommend this product and with 500 bucks off, its a steal. (buy a lock!)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The bike kit is easy to fit, works well and keeps you at the legal 15mph. It would be nice if the display was removable as when storing the bike in the van it is vulnerable to being broken off
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Value for money 5 stars.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Dillengerelectricbikes.com.au Review
Welcome to Dillenger Electric Bike Conversion Kits Dillenger is the current world leader in e-bike conversion kits specialising in both hub-drive and mid-drive kits Our complete conversion kits are built with quality brand name components which enable us to offer our industry-leading 12 month warranty
Dillengerelectricbikes.com.au Customer Service Contacts
No contact details for this company.
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3 years ago
review by Stephen Brittain
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)