ecodek.co.uk

I had really good service, and hope this will continue now that my decking has been laid

I allowed a reasonable budget for decking around 30 square metres of my small garden, as I knew I wanted a composite product that would last many years and be maintenance-free. When I began researching, I was shocked to find out how much some companies were charging just for supplying (let alone installing) their product. Ecodek were so far ahead on price, I was concerned that their product would fall short. This would be especially worrying as I had chosen to design and install the decking myself. Although I am fairly competent at DIY, this was something I had not done before. When I received the Ecodek samples I was reassured by the quality, but I was especially impressed with the service I received on telephone and email (from Julie), who took great care in discussing my order (and silly questions) with me. The only hiccup was when I received a telephone call from the man responsible for delivery (his name escapes me) who became quite argumentative about the price I had paid for delivery, which he claimed was inadequate for the order (despite me having agreed the order with the sales staff). Very strange - I put it down to him having an off day. The bottom line was I received the order on the right day and it was all there! The quality of the Ecodek product is superb. One piece of advice - get some friends to help you move the stuff - it's pretty heavy. I'm fairly fit, but unloading 75 boards from the lorry with only the driver was a stretch. I elected to build my deck frame from their 'Supastiff support beams': it seems to me that this is the bit that sits next to the damp ground. This was a good idea because it's sturdy stuff, but I'm glad I had all the right gear... a chop-saw was vital, but also a circular saw, a decent jigsaw, and a 'multicutter' was handy to get around difficult bits. When it comes to the construction, ideally you need three cordless devices: a drill for the pilot holes; another drill for the countersinking and a powerful screwdriver. Plus spare batteries for each! Ecodek provide an info sheet; as long as you follow this, plan thoroughly and allow enough time, the process is pretty straightforward - plus the internet has tons of videos on it! It took me a couple of weeks to complete an area around 7m x 4m, including a couple of steps and a bridge over a water feature. I would sincerely recommend this company and their product. I don't normally bother completing reviews, but I really am so pleased with the end result - it's exactly how I wanted my decking to look. It's been finished less than a year, so too early to comment on how the decking is weathering, but I've been out on it in all conditions and it's great: not slippery, easy to clean, very stable, and looks fantastic in the light brown that I chose (it does get hot in full sun!) Thank you, Ecodek.

I'm a big Ecodek fan, having now completed my third project (garden decking plus two roof terraces). It's almost a fit-and-forget system, plus it looks great and is non-slip in the wet.

Julie dealt with my order very well indeed One thing I would say is that your quote format is not the easiest to understand That said products were delivered in good condition and the deck looks fantastic Steve Conway

Great looking decking builder also said he had no problem working with it,looks fantastic down

Have had ecodek in my garden now for 4 years. It keeps it's colour which is the key advantage over the normal wooden decking . It still needs jet washing to get leaf mould and oil off it after a winter period but comes up clean. In summer it gets pretty hot in direct hot sunlight but how often does that really happen ? Not a put off for me . A minor health warning would be that it can warp over time and where I have heavy large tubs in my garden I have had to move them to sit directly over the joists of the sub frame so that they don't distort the level of the deck by sinking in the places where the tubs were . Trouble with that is you cannot group your planters in quite the style you would have planned. Would still recommend however. Works well on steps too.

As I relied on my joiner to do the job he said the material was great to work with and without any doubt his skills provided a superb finished deck.

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.