ecomputer support

3.6 / 5

ecomputer support

3.6 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.6 / 5

Trust Score

4.8

Reviews

1

Social

3

Featured

4.5

Technical

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Reviews Analysis

30

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0%

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Ecomputersupport.net Review

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Last update: Wed, Mar 23, 2022 3:25 AM

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Ecomputersupport.net Reviews & Complaints (30)

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delivery

price 5 /5

quality

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on-time

After many hours by other technician Patrick resolved the issues that were sopping McAffee safekey opening in Google. We very much appreciate the persistence and competency.
5

3 years ago

review by Jackiedarrell R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The tech support was quick and thorough, the sales haggle was not what I was looking forward to on this late night/early morning. The tech was very courteous and seemed very knowledgeable. Overall, I was very satisfied. J.J.H.
5

3 years ago

review by Jbink2004 Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My computer had many more problems than I realized and Scott took a couple of hours to fix it all Now it is like a new laptop, running much faster. I am so glad that I contacted ecomputersupport.net and extremely grateful that they could accommodate me pricewise. Friendly and efficient I have no hesitation in recommending this company.
5

3 years ago

review by Karenwatt2605 X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

the professional help i have received today from the Tech Team from was first class.
I would like to thank both Martin & Melinda on their professionalism in thier assistance..
5

3 years ago

review by Trevorclifton K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

a very helpful service and extremely knowlegeable technician thank you Simon
5

3 years ago

review by Rjm3566 Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

review here your tach was very helpful and proficient in his job and solving my problem
and I all to thank him very much
5

3 years ago

review by Ssgshark T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

technician Rick was very proficient and professional. outstanding technical support.
5

3 years ago

review by Mohodder O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have experienced excellent technical assistance from Microsoft technician, Simon, who was extremely professional and patient in ensuring that my computers issues were satisfactorily resolved! I have been a Microsoft customer for quite sometime, and have never been 'unhappy' with services received, but Simon extended extremely excellent service and maintained contact through all the steps. I would most definitely recommend Microsoft technical services, as well as their excellent products to friends, family and coworkers. Thank you for ensuring that your customers have such knowledgeable and capable technicians that we can count on resolving our issues with the best and most cost effective remedies available.
Sincerely,
Mj Nance
[email protected]
"ONE VERY SATISFIED CUSTOMER"
5

3 years ago

review by Redteadress M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was unhappy as of today until Tony call and assign me to Julio and Frank they did a good job make feel much better
4

3 years ago

review by Dbhamdan P.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Patrick, the technician, did an excellent job and has patience.
5

3 years ago

review by Krisdrawsss Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Spent the first 20 minutes with repeated sales pitch from the first level technician for what is a somewhat expensive fee for their service. This individual "showed" a thousand files on my computer that were infected even though the new hard drive had only been installed for five hours and had only been accessed by a Dell technician, myself, and the Ecomputer technician. This was done through a couple different prompts that seemed too easy to find with that process.
Second level technician then downloaded three different antivirus/malware programs to my computer and never did utilize any of them to their fullest extent. Insisted a "manual cleaning" was needed which was the sales pitch of the first level technician. This involved manual uninstall as he "searched" for programs that should not be there. I pointed out to the second level technician twice about an adware program that was still showing under downloaded programs and this adware program remained until nearly the final step in the McAfee repair process.
An individual likely could have accomplished the same process with something such as Malwarebytes or similar program and likely done so in a shorter amount of time.
1

3 years ago

review by Rcap65 R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I went to My Tech Gurus for help with a windows down load problem,and worked with Nash.It took him some time to find what I did. But he never gave up and restored every thing! i could not have asked for better. Job well done.
5

3 years ago

review by Meighennd S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Julio you have done me a great service Thank you for your skills in sorting out my laptop
great work from skilled a skilled team thank you all
I tell every one about your great team thank you all
from Kevin
5

3 years ago

review by Kevinford5538087 Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

On 7/24/2015 I called My Tech. Gurus for assistance with a p/c problem. Tech. HUGO was assigned to assist and correct my problems. He took care of all my problems and promptly restored my p/c to good working condition. Thank you HUGO.
5

3 years ago

review by Ambroi627 T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I just want to thank Jason and Fred for checking my computer and setting it up and also dealing with the popups,
5

3 years ago

review by Dolychat G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had very well skilled technicians solving my computer issues in matter of hours. If I had taken it to an outside local business, it would have been days. Ecomputersupport.net is #1!
5

3 years ago

review by Joemcphatter I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was extremely satisfied and happy with the service I received from tech support (primarily Adam and Martin) with regard to the issues I was having with our dell computer.
5

3 years ago

review by Rrrodrig1206 H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Today is the 23rd. You were very helpful. Very professional. Also patient and helped me with all issues. Thanks.
5

3 years ago

review by Tgspoullard N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used the service "off and on" for 2 years and am always very pleased with the service and the results.
5

3 years ago

review by Nbooth1 K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I will pick my Tech Bret, as, a very conscientious Tech . HE WAS WILLING AND VERY INTELLIGENT TO WHAT HE HAD TO DO. He cleaned all my computer and I was so happy to have him as my tech. Thank you Mytechgurus. com for such good service.

\regards
5

3 years ago

review by Cwdufafett D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ecomputersupport.net Review

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