edel-optics.at

2.2 / 5

edel-optics.at

2.2 Poor
For scoring calculation, we evaluate more than 25 parameters.

2.2 / 5

Trust Score

2.8

Reviews

3

Social

1

Featured

2

Technical

We are evaluating more than 25 parameters for scoring calculation.

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5

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0

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0%

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Last update: Fri, Dec 4, 2020 10:41 AM

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edel-optics.at Reviews (5)

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price 5 /5

refund 1 /5

DON'T WASTE YOUR TIME! After purchasing sunglasses totaling £1023.25 and receiving a 'successful order' confirmation, the following day I received another email the next day from Edel claiming my credit card had been declined. Despite my then sending Edel my on line credit card statement clearly stating the transaction was quote "Approved" they still maintained they had not been paid. My bank confirmed Edel had definitely been paid, yet once again Edel falsely claimed they had not been paid. Edel then emailed me to say they had refunded my credit card and cancelled the order. How can they refund a payment they claim was not made? Totally incompetent. Don't waste your time guys, order elsewhere. (I have no doubt Edel will post a reply still falsely claiming they hadn't received the payment. Trust me they had and were sent black & white proof. The fact they continued arguing after receiving this positive proof just about says it all).
1

4 months ago

  •  

review by Paul Thompson

#refund(1/5)

ORDER NO E-US20-2273870......I PLACED THE ORDER ON 20TH MAY...SEVERAL PHONE CALLS AND EMAILS WERE NOT RESPONDED BY THIS FRAUDULENT COMPANY...NO REFUND OF USD 353....DHL TRACKING SHOWS PARCEL STUCK AT FRANKFURT SINCE 20TH JUNE....DHL CLAIMS THEY HAVE NEVER RECIEVED ANYTHING...ONLY AN INTIMATION FOR THE PARCEL PICK UP NEVER THE PARCEL ITSELF...
1

4 months ago

  •  

review by Mahendra Shrikhande

#refund(1/5)

5 weeks still no product. They don’t reply to emails, I wouldn’t be surprised if they were a scam because I can’t see a business being successful if they carry on like this.
3

10 months ago

  •  

review by Bitterly Disappointed

Fast efficient service for my new Tom Ford frames, good price, ordered one day and delivered next morning by special courier. First class 5 stars.
5

11 months ago

  •  

review by Bryan E.

#price(5/5)

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.
3

by Smart.Reviews

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