4 / 5
Trust Score
3.2
Reviews
4
Social
5
Featured
4.5
Technical
Is efooddepot.com legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- We found several negative reviews about this site
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
13
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Based on 184 reviews
Smart.Reviews
4
13 reviews
Mamma
2
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Sitejabber
1.88
64 reviews
Trustpilot
1.4
41 reviews
Efooddepot.com Review
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Last update: Sun, Jun 26, 2022 6:00 AM
I did cancel the order via email since I could not reach anyone nor would I get answers to emails.
I watched my bank account for a month and nothing was charged so I assumed they did cancel my order.
Not so fast, on June 20th 2010 I get a confirmation email that my package has shipped. I was not sure what it was until I went online and checked to find out I was charged $34 out of a $80 order I placed. Again, all attempts to contact them resulted in no response.
I emailed them and told them I will dispute the charge which I did, and asked for a return shipping label since package was left at door.
Absolutely nothing from them yet the only thing I was able to do with them was to place an order on Jan 13. In addition (and this is being investigated) but my debit card has been canceled 2 days after I sent them an email informing them I have disputed the charge with the bank, I had 2 fraudulent charged debited to my account, both small but no the less I ended the life of the card.
This place spells danger. Be aware and try to call or use the live chat see how many times you will get an answer.
I would NOT recommend them for anything period.
On February 7, 2011 I emailed the site via their contact information page to ask about the status of my order. On February 13, 2011 I emailed them again. I still have not received an emailed response, as of February 17, 2011. Though on February 17, 2011 I was able to contact Customer Service Representative Niki via the online chat.
Natoshia: Question: Why hasn't my order been shipped?
Niki: How May I help You?
Niki: wts d order #?
Natoshia: 23161
Niki: its not being shipped yet.once it s being done we ll send u d tracking # to ur email addr....
Natoshia: It's almost been a MONTH since I ordered these items. They said everything was in stock. Why is it taking so long?
Niki: we r jus little behind because of the bad weather conditions we hd at oklahoma....we r sorry for the inconvenience...
Natoshia: An email of this delay would have been good customer service. I've been charged for this purchase and want SOMETHING to know i'm not being scammed.
Natoshia: Bad weather or not, an email after a week of not shipping is a good idea for ANY business.
Niki: we do apologize ... :(
Natoshia: Well at least I know now. Thank you for clarifying your problem. When can I expect normal business for your company to resume?
Niki: not too late...
Natoshia: Thanks.
After checking the reviews here, I decided to cancel the order. About 30 minutes after the first conversation, I get Niki again.
Natoshia: Question: How can I cancel an order? Order Number: 23161
Niki: How May I help You?
Niki: i ll go ahead n send an email to my manager...she ll hv it cancelled it for u...thank you.
Natoshia: Please do so and i'll be checking in often... to assure it gets done and my money refunded.
Niki: oh yea...sure....
I'll let you all know WHEN I get the money refunded to my account. Or if I get expired goods delivered instead. Wish me luck!
If you run into issues with efooddepot, please do a charge back. I ordered items from them prior to reading reviews and it's scary how they are still in business after all the complaints i have been reading about them.
6 items are expired, and 9 items are missing.
I will not order from them anymore. Poor customer service, poor packaging, missing and expiring items. VERY UNPROFESSIONAL!!!
First of all they shipped my product 1 week later than the day it was suppose to be, and to make it worse they have shipped the WRONG ITEM!!
After returning it back and contacting them with sending proofs finally they shipped the correct item but this time it’s more than 3 months PAST THE EXPIRATION DATE!!
This is hands down the worse company I have ever dealt with and I’m surprised it’s still running their business despite they are selling expired food!!.
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Efooddepot.com Review
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3 years ago
review by Charlenerhodes K.