Elegant Resorts

4.5 / 5

Elegant Resorts

elegantresorts.co.uk
30 Reviews
4.5 Great
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4.5 / 5

Trust Score

4.9

Reviews

3

Social

5

Featured

4.5

Technical

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  • The site has mostly good reviews
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  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • Linkedin account found with large audience
  • Instagram account found but audience is small
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Reviews Analysis

30

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vs

0

AI declined reviews

0%

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Elegantresorts.co.uk Review

Experience award-winning luxury holidays from Elegant Resorts Tailor-made personalised service at 5 destinations Speak to one of our experts today

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Last update: Mon, Nov 15, 2021 2:08 AM

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Elegantresorts.co.uk Reviews & Complaints (30)

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delivery

price 5 /5

quality 5 /5

customer service

on-time

We have been a client of Elegant Resorts since its infancy, when Barbara Catchpole was MD, we have always received the best service and assistance wherever we have travelled in the world.
5

3 years ago

review by Mrs Lewis

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Jennifer @ Elegant Resorts was brilliant from minute one. She was very patient and has an excellent telephone manner. She was very knowledgeable when speaking about the places we wanted to book and spoke about experiences that they had. She was very honest and couldn't of planned the trip any better.
I have already passed my friend Elegants details and they have booked there Honeymoon because of my recommendation.
5

3 years ago

review by Mr Potter

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have travelled with Elegant Resorts for around twenty years and continue to be impressed with the attention given by their travel consultants to ensure that what we want is what we get.
5

3 years ago

review by Mr Robinson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Every year ER provide us with first class service and their portfolio of hotels and villas only gets better. Our recent holiday to Barbados was, as usual, well planned and professional. The ER staff in Barbados are always friendly and very efficient.
5

3 years ago

review by Mrs Dixon

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

ER only has one hotel in Tenerife as far as i know but they have picked the best - a first class resort!
The flight and ground transportation arrangements were up to ER's usual standard and all went smoothly.
5

3 years ago

review by Mr Allen

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Efficient and friendly, provide that little extra iie advice with regards to the ba pilot strike and representative at Gatwick for any required assistance
5

3 years ago

review by Mr Ring

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Elegant Resorts on numerous occasions over the years and have always had excellent service. All requests and wishes have been cheerfully looked into and carried out. Advice has always been good. I know that from the moment I leave home until the moment I arrive back home I and my party will be taken care of and that we can relax and enjoy our holiday as their UK staff and representatives abroad have taken care of everything.
5

3 years ago

review by Mrs Mhari

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have booked quite a few holidays with Elegant Resorts over the years and have always found them to be very knowledgeable and professional with their service.
I trust their opinion and advice. When we had a problem with a holiday flight being cancelled a couple of years ago I could not fault their help with getting it rebooked and basically saving us a lot of stress.
5

3 years ago

review by Mrs Attwood

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service and help from Senior consultant Alison Lester
5

3 years ago

review by Mr Davis

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

They have been quick to respond to queries ahead of the trip and this time there was a representative at Manchester airport who was very helpful, especially as it was our first trip with a new baby.
5

3 years ago

review by L. I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have for many years dealt with Vicky Arrowsmith at her previous company and she has always looked after us in a very professional and efficient manner. I am delighted to say that she continues to look after us in such a way at Elegant Resorts.
5

3 years ago

review by Mr Cockell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Jayne Price, our travel consultant, is thoroughly professional and always helpful.
5

3 years ago

review by Mr Kemp

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Elegant Resorts service was efficient, communicative and they held the price from 2019 until March 2020 at SIBR Grenada when I was unable to travel.
5

3 years ago

review by Mr Elen

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Claire Bridge and her associates made the booking of our holiday in Barbados an easy process for us. We were able to use our chosen airline, they pre booking restaurants for us and recommended new places to eat.
Antoine Lee and other the client representative in Barbados were also very helpful.

We will certainly consider using elegant Resort's for future holidays and adventures.
5

3 years ago

review by Mr Worsfold

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Having been at Gatwick all day due to the drone problem we were delighted when Elegant Resorts not only found us a hotel for the night but booked us on a flight the next day. They proved how valuable it is to have a first class ravel agent looking after you.
5

3 years ago

review by Mr Brown

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have used Elegant Resorts for many years now and always know that we will receive top quality information and support from Clare and the other senior reps.
5

3 years ago

review by Mrs Lewis

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have already submitted a review within a couple of days of returning from holiday
5

3 years ago

review by I. S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The food and the service was excellent both at Krabi and Mandarin.We were treated really well.We would recommend Thailand as holiday destination and it was the best and memorable holiday.
5

3 years ago

review by Mr Tanna

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Been traveling through Elegant Resorts for 4 years. They always go out of there way to finds us our yearly holiday. All the staff are brilliant.
They could, however, offer better deals and prices for loyal and returning customers.
5

3 years ago

review by Mr Chawla

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used ER over many years and have never been disappointed. Jackie, who handled my most recent arrangements, was courteous, friendly and knowledgeable and her advice resulted in an extremely good experiene.
4

3 years ago

review by Mr Obrien

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Elegantresorts.co.uk Review

Experience award-winning luxury holidays from Elegant Resorts Tailor-made personalised service at 5 destinations Speak to one of our experts today

Elegantresorts.co.uk Customer Service Contacts

No contact details for this company.

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Share Preview

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