Epping Dental

Two implants I had at this clinic done by Dr Kent Yuen, the treatment was cold and impersonal, the time he had was very limited, I had pain during the procedure plus weeks of excruciating pain. Other people who had implants somewhere else said that they didn’t experience pain like mine.
When you go back for a review of the implants he allocate literally 5 minutes to check it, after all the money you invested there I find very disappointed to run in and out of the chair.
I feel sorry for the receptionist and the girls who work there, they are running from reception to one room and another, while Dr Kent call them impatiently.
Needless to say I’m not going back, and I don’t recommend it to my family or friends.

I had been seeing Dr Kent for awhile and then when Dr Philip joined not long ago I thought that I would tried the new dentist for the check up and cleaning . I booked for 3PM on Saturday and then the receptionist rang me to change it just few days before the appointment. She wanted to move my appointment earlier on that day and I agreed. It was a quiet day for them so I got to see Dr Philip straight away, I found him very rough when he was cleaning my teeth and gums. I hand signalled him several time to stop when he was really hurting my gums and I could taste the strong smell of blood in my mouth but he ignored me and did not stop until he finished his job. Apparently he was in a rush to go home and the receptionist said to me " it had been a long day and all of us could not wait to get out of here". I was angry with the poor treatment and my gums were inflamed for two weeks, I could not brush my teeth for two weeks. Now I have found a local dentist to go to and have decided would never go back to that dental clinic any more.

On positive referral from friends, I visited Kent Yuen who proved professional and clear in his assessment and I had no pain either during the implant or afterwards apart from 2 Panadol. I found his fees more than competitive. I would highly recommend him.

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