eu.waterdrop.com

I was introduced to Waterdrop in store a few years ago, but unfortunately the store discontinued it. Since then, I have ordered from Waterdrop several times. I hate drinking water, but with these I actually manage to drink more regularly.

There are flavours for everyone, and I absolutely adore all their designs. One thing to note, however, is that most of their flavours contain artificial sweetener, but they have finally started introducing flavours with stevia, which I definitely prefer.

I found Waterdrop from a Facebook ad. Not going to lie, I went in with high doubts and cynical thoughts. Ordered a taster pack and a bottle and never looked back. Tastes so darn good I had to tell my boyfriend to stop stealing my drops!
Makes me drink more water, which is the ideal.

I was a bit sceptic when I ordered the microdrinks for the first time as opinions about the taste were divided but I was very pleasantly surprised and now drinking those became a part of my daily routine. I also love the steel bottle as it keeps water cold for a really long time, even when I'm outside in the sunny.

I am absolutely a fan of Waterdrop. They offer great products at reasonable prizes, and when you're a club member you can also collect points for free products. It is also great that they offer package deals that are cheaper than when you buy the products seperately.
Shipping time depends on where you live, what you order, and how busy it is at Waterdrop at the moment of your order, but I have never had to wait for too long, which is very acceptable, especially in these times.

I just love Waterdrop. They offer great products, of great quality and it's very addictive to want to buy all new glasses and cups and Waterdrops, and really helps me to drink a lot more water than usual. They also offer great service and I love the way how you can save points for all free things :-) . Can't live without my waterdrop bottle anymore, thats for sure!!

I have been using the micro drinks from Waterdrop for about 10 months now and have to say, it has completely changed my water intake.....from less than 500ml a day to over 2500ml a day. I feel so much better and healthier because of it. And customer service is top class, would highly recommend them.

The bottles are beautiful and keeps the water cold or hot for a long time.
The drops gives the water a nice soft flavour.
My favourites are Zen, Vibe, Relax...but at the end I like them all.
I live in Soain and delivery is pretty fast.

This used to be a great company with A+ customer service, but since they've opened up their Dutch website, everything went downhill. I've been waiting for three and a half weeks now on an order and everything gets blamed on the pandemic, while others with exactly the same order have received their products. My order hasn't even been shipped. Customer service doesn't read the emails properly and doesn't bring solutions. Also note that all the other reviews are by invite, this company rewards 5 star reviews with points to their loyalty system.

I like Waterdrop very much as a company, because it stimulates people to be more healthy. I also like the concept of people collecting points to get their products! This way, products can be tested in a nice way.

I have placed several orders through their online store for over a year now. The products are great and exactly as described. I have about 5+ different bottles (glass and steel), tried all the flavours, and got most of the accessories (all the boxes, bottle cleaners, bags...). I'm always happy to receive something new from their store and excited for every new flavour!

There's 2 things I think could be better that are a bit annoying but not a huge deal:

1) I have had quite a few waterdrops go bad well before their expiry date (I mean MONTHS before). They are kept away from light and in the coolest part of the apartment, however, I don't have a basement or anything to keep them in, so it's really disappointing opening your box and seeing so many of your drops deteriorated. I contacted the company about this once and was sent a free taster pack, which was nice, but in all honesty does not cover the amount of drops that I had to throw out over the last few months. This can be solved by just not buying too much at a time, but if it's a limited edition flavour, that's not really an option. So maybe make them all permanent?

2) I live in Ireland. My account was created at a time when the UK and Irish store were still one before Brexit. Without warning, the stores were separated but my account remained with the UK store, not the Irish one. I contacted the company and they transferred my points over to a new Irish account, which was awesome. However, I have family in Austria that I like sending these drops to, and for Austria I need another account... So now I have 3 accounts total. It would be great if we could just get at least all the EU countries into 1 account as it's a pain to switch and collect points over different stores even though you're buying from the same company under the same email address etc. I also keep getting all the promo emails twice or thrice because all accounts are under the same email address!

Love the company, as a fellow Austrian I'm super proud of what it's accomplished and wish them all the best, but there's definitely still room for improvement for the future. Customer service is EXCELLENT, however, pretty fast and always extremely helpful, I've contacted them several times and never had an experience that wasn't 100% satisfactory.

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates. This business has a Youtube channel, which means they upload videos related to their business for their customers to see. Youtube is a great platform to engage audience and show what happens behind the scenes. We found that this website accepts payments, which means that you can purchase goods or services directly from their site.