Factory Manuals

4.1 / 5

Factory Manuals

4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

4

Reviews

3

Social

5

Featured

4.5

Technical

Is factory-manuals.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Youtube account found with large audience
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

11

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 748 reviews

Smart.Reviews

4.1

11 reviews

Mamma

3

18 reviews

Trustpilot

4.5

719 reviews

Satisfied

Unsatisfied

Factory-manuals.com Review

No description for this company.

Factory-manuals.com Customer Service Contacts

No contact details for this company.

Last update: Tue, Aug 9, 2022 3:17 PM

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Factory-manuals.com Reviews & Complaints (11)

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delivery 3 /5

Scammers, spent $59 but got wiring diagrams for the older car. Asked them to send me the proper one but they answered that I'm a stupid jerk and the diagram they sent are proper. No refund no up to date diagrams no apology.. Stay away from these scammers.
1

1 year ago

review by EvgS

#delivery(1/5)

Don't waste your money. They sent me an 8500 page manual for my Audi A5 that is nowhere near specific to my car. It even contains engine and transmission removal procedures for the Audi Q5 SUV. They advertise a VIN specific manual, but that's not what you get. Save your money and download the same bulk files directly from Audi via the ERWIN site.

I called my credit card company and told them that Factory-Manuals.com is a SERVICE (this is important, it's not about the PRODUCT, it's about the SERVICE) that promises to provide a customized manual that is specific to my exact vehicle and that they sent me 8,500 pages that are mostly NOT specific to my vehicle. My credit card company opened a case, agreed with me, and permanently refunded 100% of my money. It's easy to do for anyone.
1

3 years ago

review by thomasrockny

I consider myself extremely fortunate to have found Factory Manuals. I owe Ford and Mercury vehicles. The fact that FM generate a definitive manual based on the vehicles VIN, is highly desirable. Their clear and concise communications, are unparalleled! Stefan will make good on any issue you may encounter. I have purchased 4 manuals for 4 separate vehicles. I have utilized every one of them. Interestingly enough, I am in the Detroit area and found no better products. Do not hesitate to ask Stefan questions. He will respond promptly. Signed: Satisfied Customer!
5

3 years ago

review by David lycette

I ordered the manual at night and had it by the morning.
5

3 years ago

review by Kenneth C.

took a few days but once download was available is a great product.
4

3 years ago

review by Peter Brazeau

We waited the 24 hours and had access to the best manual ever. The pictures are so helpful with color-coding and great explanations. This is a real money-saver!
5

3 years ago

review by Mary Shisler

I purchased the deluxe package because I wanted everything for my 2020 Kia Telluride in one .pdf file. I’m happy with the scope and amount of information I received. The delivery was very quick. This product is worth the money. I’ve had a few weeks to look through the manuals. All in all I’m very satisfied with the product.

But remember, it’s usually a 4000-6000 page single .pdf file. Doing searches on a file of that size is not always the quickest. My only wish is that it would come in individual manuals. If you have acrobat pro and wish to break it down yourself you can but the bookmarks will not work then.

Read the terms and conditions before you buy so you know exactly what you are getting.
5

3 years ago

review by Wallace Rule

#delivery(5/5)

I got my manual in about 72 hours. Its over 9000! Pages. Long. This thing has everything, diagrams, exploded views, step by step instructions, maintenance intervals, part numbers, fluid types, and torque specs. Even if I'm not going to do a job listed I can still be informed on how to check to make sure it was done right. Would definitely buy from here again.
5

3 years ago

review by Kyle Raffa

I bought a bushing from Whiteline based on THEIR database of what is approved for a 2011 Audi A3. Unfortunately, I bought the factory manual after I ordered and attempted to add the bushing to the car. If I had the factory manual first, I would have never ordered the bushing and spent $900 to add it to the car. I contacted Whiteline based on my experience and sent the pages from the factory manual illustrating the problem with their database. I was disappointed with Whiteline's response, which was "we'll look into it". Six months later, their database hasn't been changed. It pays to have the factory manual before buying from online vendors, even the expert ones. I highly recommend the manual.
4

3 years ago

review by Randall Smith

I received my manual within 48 hours. It was a nice laid out PDF.
5

4 years ago

review by Deleted User

We searched online and found that this business has an active Facebook page with 166 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. This business has a Youtube channel, which means they upload videos related to their business for their customers to see. Youtube is a great platform to engage audience and show what happens behind the scenes.
4

by Smart.Reviews

Satisfied

Unsatisfied

Factory-manuals.com Review

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