Farouk

3.8 / 5

Farouk

3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

2.9

Reviews

3.5

Social

5

Featured

4.5

Technical

Is farouk.com legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

5

reviews

vs

0

AI declined reviews

0%

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Farouk.com Review

Farouk Systems Inc is a Houston-based company of hairdressers for hairdressers known for manufacturing high-quality professional hair care products

Farouk.com Customer Service Contacts

No contact details for this company.

Last update: Tue, Mar 8, 2022 9:12 PM

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Farouk.com Reviews & Complaints (5)

I took insurance for a cruise and through the night prior to the cruise I came down with an awful stomach virus (sparing the details here). The cruise line will not allow anyone on the ship who has had this virus or has it (and a disclaimer must be signed before boarding). I wouldn't have been able to travel 1.5 hours to the terminal anyway. It was heartbreaking to have to cancel. CHI are declining to honour my travel insurance because I didn't go to the doctor for 5 days. I had an appointment 3 days after th cancellation but the doctor was running over an hour behind and I couldn't bring myself to sit there feeling like garbage to be told what I already knew. I explained to CHI it was a stomach virus and I didn't see a need for a doctor. The medical certificate required is in the policy. I took this to my doctor to complete my claim 2 months after the cancellation (remember you have 12 months to claim). I sent off all my documentation, they contacted me for further information and then knocked my claim back. I cannot see anywhere in the policy stating I need immediate doctor attention for a certificate. If anyone can find it, please let me know and I will eat my words and remove this post. If I'm wrong though, I will still never use them due to the arrogance of the rep who processed my claim. I am taking this further, not for the money, just out of principle.
1

3 years ago

review by Angie Z.

I had a fantasic holiday booked to NZ but 2wks prior to leaving had to have emergency neurological surgery, so had to cancel. The travel agent said I shouldn't have any problems with the insurance company for refund, but it has turned into the nightmare from hell! All documentation from all doctors and specialists was forwarded at their request and they state that the information is not sufficient and keep making excuses about why they cannot settle my claim. What is so frustrating is that this medical emergency (which was not pre existing) was life threatening and the communications I have had with this company has really impeded my recovery. My doctor thinks the company is questionable to say the least.There a several questions raised relating to travel insurance, that i would like to know and that is whether they work hand in glove with travel agents and what the qualifications are of their medical teams, because some of the question they ask are unproffessional and silly. Could go on for hours, bu this has definately been a horrible experience.

Unprofessional
2

3 years ago

review by Janclark O.

I was stoked to find a relatively cheap insurance for our 12 month period of travel. Easily signed up with online and money taken. Received a very dodgey letter some time after the initial set up. (can not remember if in fact after the cooling off period) only to find out we were not covered at all due to the wrong coverage. max stay in any one country was 90days for business travel. Something we knew we would be out of had I been aware of the restrictions of this policy. Then found out the underwriters Allianz..allow travel agents to sell their policies. Very rude and unprofessional contact that I dealt with intially. Conflicting advice from Allianz and then declination of claim due to agents denials. However also found very conflicting message in conditions..will be taking it further to the ombudsman as the policy details were very confusing.
2

3 years ago

review by Narelle K.

they are happy to take your money but try everything to get out of totally legitimate claim husband taken by hospital night b4 flight missed 5 days due to illness. and not being released from hospital. wanted extra paper work despite supplying all medical records. supplied that and they lost it, fortunately had copies of everything. they claim 10 days to do claims ?? ??? received weird letter form them about claim for amount under excess. Im still wating.... next stop ombudsman...they must do claims offshore I think
2

3 years ago

review by Anne V.

We found that this business has an active Facebook page with 124447 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Farouk.com Review

Farouk Systems Inc is a Houston-based company of hairdressers for hairdressers known for manufacturing high-quality professional hair care products

Farouk.com Customer Service Contacts

No contact details for this company.

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