FAR SIDE MUSIC

4 / 5

FAR SIDE MUSIC

farsidemusic.com
25 Reviews
4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4 / 5

Trust Score

4.4

Reviews

2

Social

5

Featured

4.5

Technical

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  • The site has mostly good reviews
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  • This website has existed for more than 3 years
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
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  • Youtube account not found
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25

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Farsidemusic.com Review

Buy Japanese and Asian Music Online

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Last update: Wed, Mar 9, 2022 3:39 AM

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Farsidemusic.com Reviews & Complaints (25)

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delivery 4.5 /5

price

quality 5 /5

customer service 5 /5

on-time

I have been a Far Side customer for many years because of their outstanding selection of hard-to-find, high quality DVDs and CDs on traditional Japanese arts. Paul offers some of the best item descriptions in the business. Online ordering is easy via PayPal, and order delivery is prompt. As a bonus, customer service is personalized, prompt and thoughtful.
5

3 years ago

review by W. M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have bought Japanese CD's from Paul for some time now and have never had a problem.Knowing that these CD's come from Japan to the United States it takes a little more time and wish that that could be reduced but I can live with that.The last three CD's that Paul sent my wife is very pleased as well as I.
5

3 years ago

review by Edward P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I do sometime fund myself like living in the past!
It is not that bad .....after all.
5

3 years ago

review by U. K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I usually receive good service, but this one took a while to be processed. But I know how the company works with the warehouse in Japan, so not worried!
4

3 years ago

review by Y. S.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Paul is a very human person w both of us going beyound the customer service level to a more personal almost freind level to turn each other on to certain music he wouldn,t know and him doing the same for me.But you really need much longer and more sound samples of your cds cause I,d probably buy 20 more cds from far side if I could hear parts and it has to be more than 30 secounds -squidco gives you 2 minutes of samples for some of the cds they sell for multiple pieces on a single cd.This is very important when experimenting w a new non american style of music you maybe never heard.And many of the cds you list are not in stock and this is very disappointing so all that is horrible.
Harris Flug LCSW-R
5

3 years ago

review by Harris Flug

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I didin't receive the order in 3 months. I didn't receive the money in exchange.
1

3 years ago

review by A. Y.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

My english is not very good so i write in french...ce site est excellent pour quelqu’un d’interessé par la musique japonaise contemporaine.
5

3 years ago

review by P. A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I already wrote a mail to Paul.
5

3 years ago

review by U. Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

FarSide is the only source I know of in the US for Japanese noh/kyogen, so the "good" rating is colored by this fact; were there alternatives the rating might be a "Good minus." That said, although responses to enquiries were quickly answered, it took nearly SIX WEEKS to receive the order, and the invoice was not correct. I've had packages shipped and received from Japan in roughly four days, and book orders through Amazon.com shipped from London and received in a couple of weeks or less. While FarSide can't do anything about the terrible dollar/pound exchange rate, it should be able to do something about its shipping. Thanks.
4

3 years ago

review by K. A.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I have always received my orders in a fair amount of time and in good condition.Well pleased with the service from my friend Paul in the UK Ed
5

3 years ago

review by Z. J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Far Side for around 10 years. Always received great service.
5

3 years ago

review by Mike Jordan

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would highly recommend Far Side as a resource for anyone interested in music from Asia. The records I purchased came very quickly (from Japan) well-packaged and as advertised. Very good at communicating with customers.
5

3 years ago

review by Jerry Schiff

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

5 weeks after payment I received my order.
2

4 years ago

review by I. Y.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

It wasn't clearly stated that the item was not in stock and had to wait for more than 2 weeks till it finally arrived from Japan and was shipped. Good communication throughout, though.
Arrived today, all is well.
Thanks
4

4 years ago

review by Itamar Zamir

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Received my CD today Feb 9th in perfect condition. I was surprised that there was a transaction charge on my VISA card. It was only 75 cents U.S. but it would be good to reflect that on the billing listing. +
5

4 years ago

review by D. B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been ordering CD's from your company through Paul for a few years now and Paul has always made good on getting them here ASAP.These CD's are coming from Japan and are difficult to find here in the States so it saves a lot of traveling to find them.
5

4 years ago

review by G. G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

One of the three items I ordered and was listed as new arrived in a scratched, worn, VG jewel case. I wrote a message to the seller telling that I was partly happy with my order. In the reply they said sorry and promised that it would not happen with any future order.
2

4 years ago

review by Zsolt Pataki

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I was delighted to find a web site with music from Japan. I have only used once but was kept up to date thoughout.
5

4 years ago

review by A. P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have had faster turnround of order but this was over the Christmas period
4

4 years ago

review by F. O.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I have not received my order till now.
*personal info removed by Feefo*

"Dear *personal info removed by Feefo*,
Thank you for shopping at FAR SIDE MUSIC LTD..
We have received and are processing the following order:
***************** ************************ *************
Order Number: *personal info removed by Feefo*
Order Date: 8 September 2013 10:46 GMT

Ship To:
*personal info removed by Feefo*
4

4 years ago

review by Q. O.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites

Farsidemusic.com Review

Buy Japanese and Asian Music Online

Farsidemusic.com Customer Service Contacts

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