Firestorm Kit

3.3 / 5

Firestorm Kit

3.3 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.3 / 5

Trust Score

2.9

Reviews

1

Social

5

Featured

4.5

Technical

Is firestormkit.co.uk legit?

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  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • We found several negative reviews about this site
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

13

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0

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0%

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Based on 110 reviews

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3.3

13 reviews

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1.9

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Firestormkit.co.uk Review

British Army European and American military surplus one and only place for you to be the best place for the best kit at the best prices

Firestormkit.co.uk Customer Service Contacts

No contact details for this company.

Last update: Tue, Sep 7, 2021 2:46 AM

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Firestormkit.co.uk Reviews & Complaints (13)

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delivery 1.8 /5

price 2.8 /5

quality 3.3 /5

refund 1.8 /5

customer service 3 /5

AVOID AT ALL COSTS
I have ordered nearly £100 for boots and trousers and money has gone from bank . No communication, no delivery , no nothing. They wont reply to emails or website contact page. The phone number is invalid.
100% scammer.
I am in the process of getting legal action against them. My bank is also involved in a investigation.
DO NOT USE THIS COMPANY.
1

1 year ago

review by safchonda

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

Just to let every dissatisfied customer know, I have auctioned a reclaim through my bank, who will be contacting the sellers source of illegal fund gathering. I have been advised that legal action is forthcoming, due to the evident fraud involved. Thanks
1

1 year ago

review by J. C.

My feedback is based on the product, price, and comms. Product price was best I could find online, by a significant margin. When the product arrived, it was absolutely as expected (brand new, high quality). The company website is proper ropey and yes, sometimes it feels like a scam site, however IT IS NOT. I emailed the company and they got back to me very quickly. I think the owner is at the mercy of a dodgy website developer. The site, and payment system are broken, but the owner WILL get it sorted.
4

1 year ago

review by Chris Cawdell

#price(4/5) #quality(4/5)

I strongly suggest that you do not purchase anything from Firestorm Kit, or from their website, under any circumstances. My online order has not been fulfilled or delivered, in spite of full payment and delivery charges having been withdrawn from my accounts. Firestorm Kit has not acknowledged numerous emails requesting order status updates and expected delivery date. A similar request via their website has also not been replied to. Be warned that the contact telephone number 0118 328 0232 listed on their website is always unavailable as unrecognised when rung. I have notified my bank to request a refund and my behalf and to investigate Firestorm Kit as a potentially fraudulent trader. I will add another review once the investigation has been carried out and the bank's findings
1

1 year ago

review by Tony

#delivery(1/5) #refund(1/5)

Clearly somebody has something against this site and 99% of the recent negative reviews are complete lies and fabricated. There is nothing wrong with this company and I have ordered a number of items from them. They are a trustworthy site and I'd recommend them
5

1 year ago

review by Giulio

I too believe alot of this is made up. I ordered a MOD 90 ID card holder and it came through within 48 hours, real good quality and at a cheap price than other companies that I've recommended it to a few of the bods from my unit. They kept on top of email correspondence with speedy replies.
5

1 year ago

review by H

#price(5/5) #quality(5/5)

Ordered couple of items, only one arrived. Delivery took three weeks, no information or any communication about the delivery times or missing products from the company. Missing products were refunded proparly and the arrived product was as expected, so kind of pleased with these. Needs to develope communication and customer service, othervise was okay
3

1 year ago

review by U. A.

#delivery(3/5) #refund(3/5) #customer service(3/5)

Scammer. Website and pricing looks good, but 2 months later my money has gone and nothing has been delivered. Looking at other reviews it seems this may have been going on for years through different ventures he has set up. I wish I had taken the time to research the background to the company with 'cheaper prices'. At first emails were replied to, but increasingly the language, grammer, spelling and tone deteriorated. At first I thought the owner maybe ex forces and struggling with mental health or PTSD so I gave him some time but now I am convinced his operation is just a scam. I don't know why he hasn't been shut down by now as so many customers (if not all) have had their money stolen.
1

1 year ago

review by V. D.

#price(1/5)

I must say I'm glad that I didn't read these reviews before making my decision. As a customer from the U.S. I tend to not make purchases overseas due to fear of "lost in transit" stories, but I am more than pleased to have made this one. The level of customer service that I received from Firestorm was 1st rate all the way. They answered all of my questions through email in a timely and very professional manner. I made the purchase of 2 Bergen Rucksacks (grade 1) and was immediately contacted by a representative stating they were out of the grade 1 and would upgrade to supergrade free of charge. I was even willing to pay the difference because of the help I received, but they declined. I was then blown away when I was told that I would receive the items in 3 days time. If I were to make a purchase just a few states away with double the shipping costs, I would still be waiting on my bags. Shipping to Las Vegas was unbelievably quick and well packaged. I can confidently state that these are not the last items I will buy from Firestorm. A big thanks to Joe and all at Firestorm!
5

1 year ago

review by Gabe LeBoeuf

#customer service(5/5)

Avoid in all cost like a plague! This is an old story but I can see he is doing all over again that is why I am publishing this. In attachemnt my case against firestorm when he demand from me my money for never deliverd goods. Firestorm kit is simple, scammer, cheater and conman. And here is why, I will make my long story short: 1) I used to have business with him few years ago, at the beginning few parcels were fine, but then he didn't send me a lot of the stuff which I bought from him; 2) First he promised to fix everything, explained a load of mess using excuses like, his trip to India or blaming delivery or customer care, then he started to ignore all my emails, messages, calls. I then knew he just taking his time for a reason; 3) Luckily, he fouls me not for long and I have contacted my bank fraud department and initiate refunding procedure. While I made all print screenshots it was easy to prove my words because they whipped every time our correspondence; 4) After I got my money back they tried to take me to the court and blame me as a frauder, whom took the cloth and wants extra money from him. In his claim, he wanted to return money for the never delivered goods plus some additional fee for his solicitors. I decided to fight back and soon easy won this case; 5) He collects a lot of similar reviews like mine over the past few years that is why he clears all of them and started from the scratch. There was a lot of extremely positive reviews which was left by his mates or extremely negative like mine. 6) He regularly hiding comments and negative reviews on Google Review, that is why I can't find them and FreeIndex locked reviews by his request. 7) After an investigation, we found out he bullied customers, by calling them hundreds time from no caller ID or publishing your personal data all over the Internet because he has them now, your phone, name, address. That is why in all cost avoid firestorm at all cost! Best of luck to you are reading this review after you have bought something from him, don't give up and don't trust any excuse from him. Have a try to resolve the issue, make print screens as a proof and report to fraud team asap.
1

1 year ago

review by Q. Q.

#delivery(1/5) #refund(1/5)

Looks like all the 5 star ratings are done by the "company" owner at himself. I also did the order, kept on pending. No tracking code, no answer to emails, nothing. Put my bank to cancel the payment and handle the fraud things. Scumbags!
3

1 year ago

review by Deleted User

You have been warned do NOT under any circumstances use this company  I placed my order nearly a month ago and i have not received and order reference or tracking number and obviously no delivery but have taken the money there phone number on the website does NOT work and as for email i have sent them way to many to find out what's going on and give them a chance to get in contact but still have heard nothing  Trading standards are now involved and if they company do give me a refund my bank said they will sort it  You have been warned do not use this company
3

1 year ago

review by Mike A.

#delivery(3/5) #refund(3/5)

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
3

by Smart.Reviews

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Firestormkit.co.uk Review

British Army European and American military surplus one and only place for you to be the best place for the best kit at the best prices

Firestormkit.co.uk Customer Service Contacts

No contact details for this company.

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