fitnessdigital

2.5 / 5

fitnessdigital

fitnessdigital.co.uk
13 Reviews
2.5 Poor
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

2.5 / 5

Trust Score

2.7

Reviews

5

Social

1

Featured

1

Technical

Is fitnessdigital.co.uk legit?

  • Facebook account found with large audience
  • Mostly not trusted websites are linking to this site
  • We found several negative reviews about this site
  • SSL Certificate Not Detected
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

13

reviews

vs

0

AI declined reviews

0%

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futurefit.co.uk futurefit.co.uk
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Trust score (4.9/5)

Looks like we do not find any mentions for this business (yet)

Based on 13 reviews

Smart.Reviews

2.5

13 reviews

Fitnessdigital.co.uk Review

Free delivery of cardio- and weight machines fitness accessories heartrate monitors electrostimulation sports nutrition and wellness

Fitnessdigital.co.uk Customer Service Contacts

No contact details for this company.

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Last update: Fri, Feb 9, 2024 7:32 PM

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Fitnessdigital.co.uk Reviews & Complaints (13)

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delivery 3.7 /5

price 4 /5

quality

customer service 3.7 /5

on-time

They sent an imcimpletw product, tried to get in touch with them, but so far there's no answer after 3 days. And the best part is that they don't have a contaxt phone number. Absolutly appalling.
1

3 years ago

review by George

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Bought a Garmin 645 music- best price on the internet, arrived the next day without any problems so very happy. I almost gave it a miss after reading mixed reviews about the company on here but the price was just a bit too good. One customer mentioned being upset that customer services told them to sort any issue with the device out with Garmin but I would say that's fair enough- if something goes wrong with my watch now I don't want to be dealing with some warehouse in spain(I live in the UK) I know from past experience Garmin are great with in warranty repairs/replacements.
5

3 years ago

review by Eamonn Keogh

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Hi i bought a jawbone up move which was delivered swiftly to be fair but was not working properly, I've sent a few emails now to customer care to return my product and dhl were to pick it up last Thursday.......I'm still waiting....I emailed Friday and advised there was no contact from dhl. I got no reply til Tues...I was asked when it would suit to pick up product.....I replied and here i am today with no further reply ....€40 out of pocket with a jawbone that does not work , would i honestly recommend fitnessdigital .....Well the clock is ticking and my patience is running out.....I just want a replacement at the very least or just bloody refund me and i can possibly get a similar product else where.....
2

3 years ago

review by Ursula Cunningham

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Bought a polar m200 watch, money taken the very next day from my account even though it didnt arrive until 2 weeks later. Firstly noticed there was no security seal on box and the box itself looked a bit tattered, it had been open several times as there was dirty fingerprint marks on the inside. The watch also looked grubby and the protector on the watchface had been removed and reset on and there was dirty fingerprint marks on the underside. The watch itself isnt charging so is in fact faulty. Contacted customer services and they asked for photos which i provided as they state all items ship direct from polar so should be brand new. Ive purchsed enough polar products over the years to know this was defo not brand new (possibly display model).

I requested a return address to return at my own cost as im not taking the chance of them proving courier, as they could say anything when its sent back and deduct this money from my refund. I dont trust them.. want my full refund including postage as i have to purchase elsewhere.

AVOID AT ALL COSTS!!
1

3 years ago

review by Lisa McConaghy

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Placed an order at 12:15 on Thursday and received the next day at 13:30. How fast is that! Unreal!!!!
5

3 years ago

review by Customer

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered my wife's fitbit 2 on the 8 th of decemeber as fitness digital were advertising it in stock, they took full payment , but have had no update from them even though I have emailed several times, after a week I'm onow convinced they aren't even a company just a huge con before before Christmas, on ever email iv listed my order number 939661 and still have had no contact

### answer ##### I have contacted you several times by the messenger page on the website, it's 13.19 now you emailed me at 12.40 over a week after I ordered, when I ordered it it said IN STOCK , now you're out of stock, I would like a full refund, as I found it elsewhere
2

3 years ago

review by Jonesy428

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Two days ago (Sunday evening) I bought a new Polar FT4 from FitnessDigital. I had read some of the reviews on this site beforehand. This morning (Tuesday) it arrived safe and sound, via DHL 'signed for' and works perfectly. Impeccable service, quick delivery. Wouldn't hesitate to use this company again. Thank you.
5

3 years ago

review by Jemima Atkinson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I purchased a brand new garmin multi-sports watch in May 2017 and it broke 2 months later. I contacted fitness digital and they said I had a 2 year manufacturers warranty and to contact garmin themselves. When I was in contact with garmin they had told me the watch had been operating in December 2016, 5 months before I bought it!! It doesn't take a genius to work out I've been sold a refurbished watch for the price of a brand new one. I have emailed fitness digital everyday for the past fortnight trying to get some answers and they still haven't resolved the issue! They just keep dodging the questions.. They're customer service is the worst I have ever come across. Safe to say I will never buy from them again!!!
1

3 years ago

review by Scott Hederman

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Bad customer experience... Same here I'm still waiting for my order to arrive

It was iniciated by their team on April 4th no one answers my messages to set up the expected arrival, still waiting since they don't have a way to track the delivery :(

I hope it arrives any time soon
2

3 years ago

review by Vero Lg

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered a €300 massage gun 2 weeks ago and was given an order number . It said I would receive my product within 3-6 days .

Still waiting on my product and even a reply from email .
A response would be greatly appreciated to know where even is my delivery?
1

3 years ago

review by Ciaran Murray

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I purchased a Marcy press gym HG 7000...arrived in time, well ALMOST, 1 box did arrive in DUBLIN, unfortunately the other 3 BOXES were never sent and are still in Spain. Impossible to contact this crowd as phone number does not work. Lucky i paid them through Pay Pal so i will have some comeback. As no emails were ever answered.
1

3 years ago

review by tara smith

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Bought two items from them - delivered OK (from Spain) but one was faulty. They seem to view themselves as exempt from UK Consumer law and make things up as they go along! Insisted I would have to return item to manufacturer and not to them which is totally incorrect. Now that they have stopped communicating altogether! I am left with a non functioning item and a retailer who isn't interested - DO NOT USE THEM!!!!
2

3 years ago

review by Roy Maddison

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We found that this business has an active Facebook page with 18302 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.
3

by Smart.Reviews

Looks like we do not find any mentions for this business (yet)

Fitnessdigital.co.uk Review

Free delivery of cardio- and weight machines fitness accessories heartrate monitors electrostimulation sports nutrition and wellness

Fitnessdigital.co.uk Customer Service Contacts

No contact details for this company.

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