Four Seasons Conservatories

2.3 / 5

Four Seasons Conservatories

2.3 Poor
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2.3 / 5

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2.5

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Last update: Tue, Mar 16, 2021 4:05 PM

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Review fourseasonsconservatories.co.uk

Four Seasons Conservatories Reviews (3)

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delivery 1 /5

price 1 /5

quality 1 /5

refund 1 /5

customer service 1 /5

We got a quote from this company in Feb 2020. Price was reasonable and the ‘surveyor’ was accommodating to our needs. However he failed to spot the asbestos in the wall and that we needed a steel joist despite us asking that question. We checked them out and unfortunately didn’t find the reviews below. After lockdown we recontacted Four Seasons who honoured their quote. They said work would start in 4-6 weeks (October half term). It didn’t. Nothing happened until the middle of December when they demanded £15,000 to pay for the conservatory or else it wouldn’t be delivered. I spoke to the Surveyor who was incredibly rude to us. Two men then came and removed the old conservatory.. We were told that their would be back to put up the new conservatory on the 4th January. No one turned up for weeks and Four Seasons were completely uncontactable with every phone call and email going unanswered. Eventually 2 fitters turned up and put up the conservatory. They failed to alert the company to missing pieces which then incurred a charge which we refuse to pay. We started the process
again with the electrician and plasterer with no one turning up and our messages going unanswered. A massive pile of dangerous rubbish was left in our garden leaving it unusable and saying that he had booked a skip (which never turned up). When the plasterers did come they realised we needed a steel and the work stalled again. Our house was left with a wooden pole holding up the brick layer and a promise they would be back. They haven’t come back. They have said Four Seasons refuse to pay them for the extra work and travel so it isn’t worth their time and effort to come back and finish the job. We’ve also had to pay out for our own skip and have £100 worth of plasterboard we need to get rid of as it was left outside and is now unusable.
Why any of their subcontractors work with them is beyond me as apparently this is what they do to everyone of their customers. We are currently £2500 out of pocket with no end in sight.
We have tried repeatedly to get in contact with them and are now taking them to court as they’ve left us in a dangerous state and taken money for work never completed.

Stay well away.
1

1 month ago

  •  

review by kateannas2

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

I've given 1 star, but to be honest I wouldnt give them even that. Had a conservatory built in Oct 19 for £9200. In Nov when the bad weather came in is when I first started noticing problems. It hadnt been sealed so water was getting in. The frame itself has a massive crack in it. The door doesn't close properly so there is a big gap. Trunking doesn't even reach where it is supposed to. Drain isn't connected to guttering. End cap missing. The list goes on. Naturally I contacted them and after realising I wasnt after buying a conservatory but rectifying the problems with this one, they ignored me. So I guess if you want an extremely poor standard conservatory, with a non existent 10 year guarantee, use this company. Laughable that they use the word 'Luxury. Please contact me for photos of said 'luxury conservatory', more than happy to supply.
3

11 months ago

  •  

review by Daisy Dougherty

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
3

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