Fulton Umbrellas

4.3 / 5

Fulton Umbrellas

4.3 Great
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4.3 / 5

Trust Score

4.5

Reviews

3

Social

5

Featured

4.5

Technical

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Reviews Analysis

30

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Based on 1171 reviews

Smart.Reviews

4.3

30 reviews

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5

1141 reviews

Fultonumbrellas.com Review

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Last update: Wed, Mar 9, 2022 3:40 AM

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Fultonumbrellas.com Reviews & Complaints (30)

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delivery 4.7 /5

price 5 /5

quality 5 /5

customer service 4 /5

on-time

Easy order process, price was less than on Amazon on day of order, next day delivery by courier with no additional charge, convenient delivery slot allocated and the item arrived within that slot. Experience couldnt have been better.
5

3 years ago

review by A. M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

A wrong item’s been delivered just before Christmas and I didn’t have a chance to contact the customer service as they’re not working till 2d of January. Unfortunately someone didn’t get Christmas present. Very disappointed.
2

3 years ago

review by N. I.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Outstanding product and service
Ordered 23rd Dec delivered Xmas eve
Brolly maker for the Queen (Megan's granny inlaw)
5

3 years ago

review by U. D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Delivery wash shocking, i was told delivery was going to be Thursday, then Saturday then Sunday and finally delivered Monday to my chosen address by DPS
5

3 years ago

review by Z. R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Made a great Xmas present and shipping was very timely.
5

3 years ago

review by H. Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent product, my previous Fulton lasted 15 years.
5

3 years ago

review by H. X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I’ve had one for 15 years and it’s brilliant. These purchases are for Christmas presents, so I won’t know how they go down for a few days.
5

3 years ago

review by B. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Yes some dramatic improvements made to the tornado model, well done! They have always lasted well and are rarely caught out in the roughest conditions. The open and close facility is 100% reliable and I am never without my Fulton.
In 20 years this will be my second one!!
5

3 years ago

review by U. M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Delivered within 2 days as expected, v. good quality brolly
5

3 years ago

review by H. E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Your service was exceptional....very very pleased.....delivery on time...it wassent to a friend and he said the product was first class....have a happy christmas
5

3 years ago

review by F. M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great umbrella and perfect delivery service from England to France. Once in France, the service was puzzling with contradictory information. Delivery service in France should be improved.
5

3 years ago

review by J. J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Brilliant Umbrella I’m a lady & I wouldn’t be without it, I have had my old one for 8 yrs & I lost the cover so I thought I would purchase another one as back up.
It’s wind proof, large to fit two big heads & I LOVE it. It’s the best thing I have ever bought a massive investment & worth every penny.
5

3 years ago

review by Sheila W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent, ordered on Sunday evening, arrived perfectly wrapped on Tuesday - how good is that ?
5

3 years ago

review by W. D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have had a Fulton umbrella for years and love it so much that I purchased one for my friend for Christmas, great service.
5

3 years ago

review by Jane Smith

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I rate my customer service experience with 5 stars. I originally wanted a different style umbrella that was not in stock. I emailed CS and rep'd a response within 24 hours saying the item would be available the next day. The product arrived quickly and was packaged well for international shipment. Can't wait to give it to my son for the holidays!
5

3 years ago

review by V. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Efficient and professional from start to finish, even down to one hour delivery slot!
5

3 years ago

review by Very Satisfied

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I received my item on time 2 days after ordering , the item is damaged .
I then filled out a returns form and prepared the item for return .After I got ready to send off to the Web Sales address, I contacted Fulton via phone and the lady told me not to return the said item . She said send a picture of the fault and send to Fulton’s . I did as asked and got no reply after 2 days then I contacted them again and basically said that they are busy . This made me wonder why the delay .
So after waiting another day or so I was contacted by the Web Sales dept , who then put Me on to the returns systems with company .
This was an easy more understanding system to follow .
So fingers cross I am hoping for a replacement brolly , which I will admit are an exceptional item for anyone who purchases from Fulton’s .
BUT I could have had my problem sorted earlier if the lady on the phone knew the company’s policy of returning damaged items .
After I have received my item , THEN AND ONLY THEN will I inform friends and family of the company that supplies Birdcage Umbrellas.
1

3 years ago

review by Jethro J.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The umbrella arrived within 24 hours in wonderful gift packaging. The fabric is "special" not just your usual thin plastic covering.
I will definitely get another when I need one (or when my wife loses hers!)
5

3 years ago

review by O. D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service good quality umbrella I would buy from them again a lovely christmas present
5

3 years ago

review by B. L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Lovely umbrella bought as a present for my daughter to match her wellies - really pleased with it good size and nice and strong. Good value compared with other sites
5

3 years ago

review by Eve U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fultonumbrellas.com Review

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