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I had the best experience with this company, their customer service is superb, their prices are unbeatable and i live in a 5th floor walk up and the delivery guys delivered my sofa and mattress up to the 5th floor free of charge bec shipping over a certain amount is free. Not only that, but i had asked to remove my previous sofa and put it on the curb and they did it, considering that the old clunky sofa had to be broken into pieces in order to be carried out. They really went above and beyond, i dont know of a single other company that would do this and not even try to charge you an arm and a leg for it!!! I'm sooo happy that I chose this company and will definitely buy from them in the future, they got themselves a loyal customer now! :)

Good day
I would give the Emily bed AND Furniture NYC 10 stars based on my experience and the results of getting a truly outstanding looking bedroom set.

The Emily king size bedroom set. I am an avid internet shopper on all sorts of stuff mostly electronics and computers but this is my first foray in buying furniture sight unseen. Risky business as one can never really tell what the quality will be until it is in front of you. Well the Emily bedroom set EXCEEDED my expectations. A quality built bedroom set with an outstanding look and feel. Do not get put off by the paper veneer description. This is a solidly built bed with nightstands and dresser. The dresser alone was over 220 lbs with a fantastic looking cherry finish. No way can you tell it is a veneer.

FurnitureStoreNYC sales and support staff were above and beyond throughout the sales\delivery process. I was helped by a gentlemen who knew this bedroom set well and answered all my questions in detail. I had special delivery needs that he not only was willing to work with BUT actually delivered upon as requested and on time. After the sale I received a confirmation email and a call to advise me that the set was ready for delivery and that they would hold it as requested and deliver on the date I wanted.

I received a call the day before to confirm delivery time. A call from the driver ½ hour before delivery and the 2 gentlemen who delivered and setup the entire set were great. Obviously they knew what they were doing and were well worth the ridiculously low price for the setup fee. By far the cheapest gold glove delivery fee I have ever seen and well worth it IMHO.

I cannot say enough positives about the experience from beginning to end.

Thank all of you at The Furniture Store NYC

C.H. from Port Washington NY

I just had the Weston Wedge Finish Entertainment Console delivered to my apartment last night (2/12/09). I absolutely LOVE IT ! It's a beautiful piece of furniture and my flat screen tv that I am purchasing this weekend will look amazing sitting on it. The two delivery guys were amazing and very professional and did an excellent job in assembling this piece for me. I recommend this tv stand to anyone looking for a nice console for their tv or for whatever you may need it for. I will definitely shop from Furniture Store NYC again. Thank you !

I placed an order for a coffee table and some other stuff and was pleased with the quality of the items, they were a little slow processing the order due to missing one of the items but once the order shipped I got my stuff very fast. I highly recommend the store and will probable buy again in the future.

I bought a bed, nightstands and dresser from Furniture Store NYC. The same item was available at a slightly cheaper price from other furniture sellers on Amazon. However, Furniture Store NYC were offering in-home delivery and assembly in the price.
Throughout they were excellent. They called me after my order was placed to let me know roughly when it might be delivered. They called me the day before delivery to confirm it was OK to deliver the next day, and told me roughly when they'd arrive. They called me when the delivery guys were outside to let me know they were having trouble finding the apartment block. They called me after installation to make sure I was happy.
I would also say that paying for assembly of flatpacked furniture is well worth it. These guys knew what they were doing and had the correct power tools, but it still took them nearly three hours to assemble it all.
Overall they were superb, and I'm very happy with my purchase. I wish I'd used them to buy my dining table, as I used a cheaper place and I've been in all day waiting for a FedEx delivery that hasn't happened (it's 7:15pm).

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