4.1 / 5
Trust Score
4
Reviews
3
Social
5
Featured
4.5
Technical
Is gazprom-energy.co.uk legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
13
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 20 authority websites mentions and 0 mentions in other websites
Based on 907 reviews
Smart.Reviews
4.1
13 reviews
Trustpilot
3.9
894 reviews
Gazprom-energy.co.uk Review
Gazprom Energy is the leading business energy supplier in the UK that offers customers great deals on gas and electricity Switch to Gazprom Energy today
Gazprom-energy.co.uk Customer Service Contacts
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Last update: Wed, Mar 9, 2022 2:31 AM
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
Thanks Teri!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The customer has, for the past two years, been asking for a copy of their contract without success. The customer recently approached me for help in the matter and I, too, am failing to obtain a copy of the contract from Gazprom, despite repeated requests to both Customer Services and the Legal department. Gazprom's defence? The copy of the contract resides with a third-party which has since ceased trading. How does a company like Gazprom find itself in a position whereby it is relying on a third-party to provide a proof of contract between itself and its own customers?
Although the initial fault lies with an unscrupulous broker, the responsibility to provide a copy of the contract lies with Gazprom. Gazprom knows this yet, like most large corporations, they, often quite rightly, believe they can bully a small business by simply refusing to engage and forcing them into expensive legal battles, which Gazprom can easily afford.
To rectify the matter, Gazprom simply needs to produce a copy of the contract or do the honourable thing and allow the customer to terminate a contract which Gazprom, up until now, has been unable to prove exists.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Secondly I had to send the COT form 3 times for it to be received and dealt with.
I have had to call numerous times to ASK for a bill to pay only to be told I have to wait for the purchaser of my property to confirm my closing reading which they didn’t do and here we are still with no bill! I am waiting now for someone from Gazprom to try and match up the readings so I can pay!!
This is not a smooth effective process.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 20 authority websites mentions and 0 mentions in other websites
Gazprom-energy.co.uk Review
Gazprom Energy is the leading business energy supplier in the UK that offers customers great deals on gas and electricity Switch to Gazprom Energy today
Gazprom-energy.co.uk Customer Service Contacts
No contact details for this company.
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Online portal is very good also allowing date downloads etc for managing purposes.
3 years ago
review by Site manager
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)