glassesonspec.co.uk

3.8 / 5

glassesonspec.co.uk

3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

4.3

Reviews

1

Social

5

Featured

4.5

Technical

Is glassesonspec.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Linkedin account found with large audience
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

13

reviews

vs

0

AI declined reviews

0%

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Based on 90 reviews

Smart.Reviews

3.8

13 reviews

Reviews io

4.9

67 reviews

Trustpilot

4.1

10 reviews

Glassesonspec.co.uk Review

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Glassesonspec.co.uk Customer Service Contacts

Last update: Tue, Sep 7, 2021 2:48 AM

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Glassesonspec.co.uk Reviews & Complaints (13)

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delivery 5 /5

price 5 /5

quality 4.7 /5

customer service 1 /5

Absolutely amazing! Was diagnosed with an eye problem on Friday - the following week I was going on holiday - unable to wear contacts at the risk of losing my sight, needed prescription sunglasses & was told by another company I’d never get a pair in time. I ordered from here at 4pm on Friday, I emailed to see if they could prioritise given my circumstances, the specs arrived on my doorstep on Tuesday morning. Amazing service! Thank you!
5

1 year ago

review by Michelle Griffiths

Positives - Simple process. Glasses returned as ordered very promptly. Quality of workmanship excellent. Will use again. Negatives - Overall quite expensive for a relatively straightforward service (when buying non-prescription sunglasses lenses as I did), especially with two lots of postage added on Communication could be better, perhaps an email to say the frames had been received at GlassesOnSpec office as no way to know they had been safely received.
4

1 year ago

review by Matthew Bishop

#quality(4/5)

I went in to get my rimless glasses fixed after the bridge and lens had separated. It was fixed with no charge in under 5 minutes. Going forward, I will use glassesonspec and would definitely recommend them.
5

1 year ago

review by N.F.

Darlington. Arrived door locked. Had to be let in, Atmosphere tense, 2 members staff, no help, wanted designer frames even they were under lock and key, disappointed, no help from staff, been going there for 7 years, always been happy with staff and customer service, sorry on spec, but I felt unwelcome
1

1 year ago

review by O. V.

#customer service(1/5)

As my very elderly Mother now needs annual eye tests she has been purchasing new frames and lenses each year as her eyesight deteriorates. She has constantly been told by high street opticians that a re-glaze would be far more expensive than new frames and lenses. Of course, none of these offered her any reason why this should be. I came across ON SPEC on internet. A short visit later, reglaze no problem at very very reasonable cost, my daughter even had her designer specs reglazed at the same time. Three days later, glasses ready, fully refurbished to, as new condition, lenses described by wearers as superb, best ever. Therefore, from now on, it’s to ON SPEC for reglaze. Their frames are good quality and reasonably priced also. High street opticians viz Boots, Spec Savers, etc are con merchants in comparison, they tell lies to secure sales. On Spec, highly recommended.
5

1 year ago

review by Coppis K.

#price(5/5) #quality(5/5)

I have used glasses on spec a few times now and find them great value for money. I did experience a small delay in processing my order but they contacted me and it was resolved to my satisfaction
5

1 year ago

review by Martin Warwick

i got 2 pairs ,both of them are perfect and look amazing .Service excellent very quick and very professional defo going back and will recommend to everyone I know
5

1 year ago

review by Suzanne Thumbadoo

They reglazed my glasses perfectly and the whole transaction took just 7 days. Excellent service though my only criticism was that I never received an email update as to acknowledging receipt or indeed when they would be returned. Will definitely use them again. Reglazing on an up to date prescription is far cheaper and quicker that high street opticians. Way to go if your budget is limited.
5

1 year ago

review by George Fom

Recently took delivery of my third or fourth pair of bifocal prescription glasses. Very pleased with them. And pretty quick too, well less than 10 days for sure. Despite the 'risk' of not quite knowing what to expect as unseen pre-purchase I can vouch for the quality. Try a new style and not break the bank; you can trust their description I have found as to whom a particular model may best be suited. And there is nothing second rate in the less expensive versions I generally choose. Shall certainly be a returning customer.
5

1 year ago

review by Jonathan Cadman

#delivery(5/5) #quality(5/5)

Ordered my glasses on the Wednesday, and they arrived on Friday morning. Awesome service!
5

1 year ago

review by Bob O.

I didn't belief it could be this easy, but it turned out to be exactly that. The glasses were re-lensed, swiftly and came back in the post with zero hassle. I'm going to be using this service again - it's kept the price of a subscription change right down. Thank you!!!
5

1 year ago

review by Paul Roberts

#price(5/5)

Brilliant service sent photo of my prescription and had my glasses with in 48 hours. Perfect!
5

1 year ago

review by Laura Driver

We searched online and found that this business has an active Facebook page with 194 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Glassesonspec.co.uk Review

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