Global Engines and Gearboxes

Just a caveat to my last review of Global Engines.
See earlier reviews on Trust Pilot for Ideal Engines who
have a terrible reputation.
Ideal engines, Global engines, engine professionals, they are all the same company, same people, same address at Renwick Rd, Barking Essex.
these people owe me £3095 for a botched attempt at reconditioning an engine.
never ever deal with these people

I was recommended Global Engines when my Discovery 4 engine failed. I was quoted for an engine rebuild. Initially they were very cooperative and even arrange for the collection of my car from near Milton Keynes. I then get a call saying engine block is cracked and needs replacing for £650. I asked for pictures of the cracked block which I never received. I should have been concerned then. When I went to collect the vehicle the engine management light was on but I was told it should reset itself in a few miles. It didn’t. I also found a brake pad sensor cable on the back seat which I was told was the one they replaced (I had asked them to replace the discs whilst they had it in).

Within a few days there was a loud bang whilst I was driving, and I lost all power. Long story short, my mechanic uncovered a whole host of issues. The big bang was the sound of the front prop shaft coming loose because the bolts had not been tightened. He also found the rear prop shaft bolts to be untightened. He also found bodywork bolts ground off and replaced with cable ties, bodywork panels incorrectly fitted, engine sensors not reconnected, a missing brake disc sensor among other things. I Instructed my mechanic to fix all the issues as I had lost confidence in GE.

I am now modifying the rest of my original review as I have been threatened with legal action if I do not withdraw the entire review. I am not going to withdraw the elements of the review for which I have evidence to support the fact, I am only removing the bits that were communicated verbally between myself and GE staff (otherwise it would just be their word against mine). It was very difficult to get them to put anything in writing. This is however, not the first time I have been threatened by GE with legal action if I do not remove my review.

In summary, I did finally get my money back but only through the Money Claims process. If you do choose to use them then I would advise getting everything in writing. Check that the price includes VAT. My invoice was also in the name of a different company, the sole director of which shares the same surname with the sole director of Global Engines & Gearboxes.

Soo, very long winded, the company is very aware of this, but instead of responding or even acknowledging me, have gone to great lengths of blocking me in every way possible.... anyway, I took my BMW 330ci clubsport to them to have what they called a “reconditioned” engine fitted, I said whilst the engine was out, could they fit a new clutch for me, to which they agreed, so I spent £150 getting a new clutch to supply along with my car, they told me 1-2 weeks the car would be done, a whopping 12 weeks later after being pestered constantly, they finally agreed that I could collect the car, so I went to collect it, paid the £1500 for the “reconditioned” engine to be fitted, anyway was told to baby the car for 1000 miles, straight away, the clutch felt horrendous, but I persevered and got the oil changed at the 1000 miles, which is pretty normal for a “reconditioned” engine, anyway after the babying, I took it to get the oil changed, where I was told the oil was very thick and very black, also had swarf in the sump/oil, anyway didn’t think too much of it, but then went off to drive as I normally would, the car was very very slow indeed, comparing it against my 183k original engine, this was very noticeably slower, so contacted them and they basically told me I was lying, fine, I then took it to my local bmw specialist to have a good look at it, then got a phone call to tell me the engine code is wrong, the engine code is a 325 engine (40 bhp and 500cc less than my original engine) and the clutch does not feel like one that has just 1000 miles on it, I asked them to drop the gearbox and inspect as the clutch was so bad, it definitely needed looking at anyway, to then be told the clutch is nearly dead, so these rogues hadn’t only replaced my engine with a lower powered and less valuable engine, but had also stolen the brand new clutch I had supplied, the specialists also mentioned that from everything they’ve seen and experienced from driving the car, the engine is not reconditioned at all and the performance was even lower than a 325, let alone a 330, like it should be, I contacted the garage to inform them of my findings, to be called a liar once again, I have proof of all of this, but opted to get one more bit of proof, my 330ci should have 231bhp, I could expect anything above 220bhp being thats it’s “reconditioned”, so I took it for a dyno at a reputable firm, it produced...... 153bhp at the crank 😳😳 not only did it fall short of a 330 engine, it fell short by nearly 40bhp of a 325 engine, so this proved that the engine was not the correct one, nor was it “reconditioned”, so I contacted them, as always, they weren’t having any of it, so I figured I’d be happy with just getting my old engine back, not even refitting it, just my engine on a pallet and once I’ve fit it, il return their evidently dead engine, to which they’ve ignored me... long term the car consumes a mega amount of oil, around 2 litres every 1000 miles, compared to my old engine with only 250ml every 1000miles... if you’re reading this, I hope I’ve discouraged you enough, they are an awful business to deal with and should be avoided at all costs.

Edit: global are insistent this is fake, I have reached out to them in every possible way (social media, email etc...) just not by phone, as I need there responses in writing, as I used to contact them by phone, but legally this doesn’t stand, they have blocked me on all social media accounts and ignore any email (blocked too ?) I refuse to contact by phone, they have my number, they have my email, they’re aware of the reg (PX03 XZN), they’re aware of my name, this NOT a fake review, trustpilot are welcome to contact me and I will supply proof, this is an honest review of what I had to deal with when I used them.

In reply to their reply:
They have received emails from me, I haven’t called as they have previously made agreements with me, then denied the agreements, so now I only accept things in writing, they have asked for an invoice, to which I sent them it via Instagram, Facebook and email, to still no reply, the claim of this being fake based on the price, if they checked the invoice I sent them, they would see this is not false, again they claim they don’t fit supplied parts, but Tony allowed it and even wrote it on my invoice, there is a very strong chance I am NOT getting them confused with another garage, the invoice I have and the garage I collected the car from was global engines, if trustpilot will allow me, I can even upload a picture of this invoice ?

This is a 100% genuine review

Was recommended Global Engines when my Discovery 4 engine failed. Was quoted for an engine rebuild. Initially they were very cooperative and even arrange for the collection of my car from near Milton Keynes. I then get a call saying engine block is cracked and needs replacing for £650. I asked for pictures of the cracked block which I never received. I should have been concerned then. When I went to collect the vehicle the engine management light was on but I was told it should reset itself in a few miles. I also found a brake pad sensor cable on the back seat which I was told was the one they replaced (I asked them to replace the discs whilst they had it in. Within a few days there was a loud bang whilst I was driving and I lost all power. I called GE and spoke to Tony about getting it recovered to them and he said he was unable to arrange anything. I got it recovered to my usual servicing garage. Long story short, my mechanic uncovered a whole host of issues. The big bang was the sound of the front prop shaft coming loose because the bolts had not been tightened. He also fond the rear prop shaft bolts also untightened. If the rear prop had come loose it could have been a very nasty situation. He also found bodywork bolts ground off and replaced with cable ties, bodywork panels incorrectly fitted, engine sensors not reconnected, a missing brake disc sensor among other things. Tony said they couldn't take the vehicle in because of lockdown but in honesty I had now lost confidence in their workmanship. Instructed my mechanic to fix all the issues. I told GE that they needed to pay the bill (£470). Although Tony agreed they had made mistakes he only offered £300 as a gesture. I said no and asked him to speak to his boss. He said there was nothing more he could do as they were all being laid off. This is March. 3 months later I get in touch as I now have an engine oil light coming on at idle. Tony said it was nothing to worry about if it went out!! I reiterated that I wanted the money back to fix their issues. Jodie now offers me £200 as they hadn't authorised the work. I gave then plenty of opportunity to do the right thing but I kept being fobbed off. They could have caused a very nasty accident through thier incompetence. They won't let me speak to the boss and they refused to pay me back so I am now taking them to court and reporting them to Trading Standards. I am also seeking a refund for the cracked block unless they provide evidence that they genuinely replaced it. However I have since seen a lot more reviews stating that they also had to have a 'new' block so am now thinking this is a scam to get more money from you as they know you just want to get your vehicle back on the road. In our case we needed to vehicle back on the road to deliver hand sanitiser to hospitals, GP surgeries and hospices in our area during lockdown. I would never recommend this company as in my opinion they are dishonest and seek to take advantage of innocent people. Their workmanship shows incredibly neglect for people's safety. If you do choose to use them then I would advise getting everything in writing. Check that the price includes VAT. If you don't want to pay VAT then they will take cash and/or give you an unknown bank account to pay money into. Our invoice was in the name of a different company, the sole director of which appears to be related (or at least shares the same surname) and the sole director of Global Engines & Gearboxes. Be warned.

Global engine and gearbox ripoff
Hello to everyone if you are thinking to do your car with those people you better not you will regret i had bad experiences with them they done my Range Rover recon engine i paid them £3000 before i pay they told me there is big hole on my block i have to pay additional £700 and they was lied they have old block they show it to everyone same thing to get more money I took my v5 with the number wasn’t match the block they have shamed they scratched my car cracked mirror and car makes stupid sound and I can’t even sell it is been parked for 4 months now they don’t answer the phone they don’t care
There is guy work there his name toni he is only a cleaner they said he is manger they are a lier really ripoff my case at the moment with trading standards if they don’t do anything for me i will be after them forever to get my money back they mess up with wrong person! Cowboys
Wait and see how you going to pay me back.. please avoid do not do even for free all thise review made by them self 5 stars!!

I wouldn’t mark any stars , up to you people but be careful with this company very dodgey , my bmw e90 320d engine blew these guys had it charged more than I should pay so I thought they would do a good job , no , later found the engine was a complete different engine that was in last time I had the car and it was a different ECU so had nothing but grief , From more than one source I here these guys are putting stolen engines in cars so be careful.