goodhomestore.com

Disappointed. I order one for my mom and 5 for me. My mom received hers before Christmas and I have only received 1 of the 5 that I ordered for me. Very frustrated

The product itself is wonderful if I would just receive me!

This was the quickest shipping ever & especially during these busy times! The scent is pure Christmas. I can’t wait to use this all winter long. I love these products and the mission of this company.

I ordered a case of laundry fragrance refills and was only sent 1 bottle but was charged for the case. I was pleased with the way the representative answered my inquiry of the mix-up in my order. I have not received the remaining bottles of my order but the representative assured me that they would rectify the error. F.B.

I’ve purchase these products for staging rental homes as the packaging provides a good esthetic for bland laundry rooms. I placed a small order at retail cost in Dec. 2020 and experienced a delay in the receiving order and inquired why it was taking so long to ship out product(s) that were not backordered and was told “We are sorry for the delay. As a small business, with limited staff during these times, we are working as quickly as possible to get all orders shipped out”. In a phone conversation I was told that Covid was the reason for the delay which is completely understandable. However, the following month I attempted to place a wholesale order of the required min of $150 but was told that I had not ordered with the required 6 month window to allow me to order wholesale therefore my wholesale min would have to revert back to the $300 min which is the requirement for first time wholesale orders. When I explained that my Business had also been affected by Covid I was told “sorry but we can’t make an allowance our policy clearly states that wholesalers must purchase the min $150 every 6 mons or you must order at the first time required $300 + shipping”. I declined. Subsequently I placed a small order ($120) at retail cost using the discount on their website. I was charged at time of order (4/9) but sadly had to cancel order on 4/19 as ordered had still not shipped. Ordered The Laundress instead. Disappointed in a business that had been affected by a global pandemic would not extend that empathy to another small business. 😔

I purchased the Beach Day hand soap and hand lotion. The scent is divine. The texture of the lotion leaves your skin very soft and is a beautiful compliment to the hand soap. I would buy this again and again.

My order #23558, was placed 2/18/21. This is the worst service I have received from Good Home in the many years I have ordered the Laundry Fragrance. First, I never received a confirmation of my order nor a shipping notice.Secondly, I called to inquire the status of my order and was told the shipping was delayed due to weather, understood. Thirdly, no approximate date for shipping was given at that time. Fourthly, I have yet to receive any confirmation of my order, any shipping notices or tracking number. I like your product and have had good service in the past, but certainly not this time. tT would be appreciated to have a followup communication regarding my order.

I absolutely love this scent! I use the room spray and a perfume cause I love it so much. I really love how moisturizing the lotion is and the scent beads make my drawers and closet smell so wonderful.

The products from the Good Home Store are always of the highest quality. I think their Glass and Surface cleaner is outstanding, as are their laundry fragrances and vacuum beads! Their service is also of the highest quality. Any issues are quickly and amicably resolved. What could be better than that!

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