Gorilla Trekking in Rwanda Uganda - the experience of a lifetime

3.7 / 5

Gorilla Trekking in Rwanda Uganda - the experience of a lifetime

3.7 Average
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3.7 / 5

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Based on 215 reviews

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195 reviews

Gorillasafaricompany.com Review

The Gorilla Safari Company specialises in unique gorilla trekking trips to Rwanda and Uganda For the trip of a lifetime contact us today

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Last update: Tue, Sep 7, 2021 5:06 AM

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Gorillasafaricompany.com Reviews & Complaints (20)

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customer service 5 /5

on-time

Kate from The Gorilla Safari Company arranged our 11 Day Uganda Tour of Sept. 2018 and while many questions popped up for us, Kate was very helpful and always got back to us in a timely manner to answer our concerns.
Our tour was wonderful! The Gorilla trek was exciting as expected, but what we didn't expect was the beautiful scenery all over Uganda. There were other wonderful surprises as well. I also want to praise our tour guide Amos. He was very accommodating, fun, informative and just an all around nice guy to spend that much time with. I would give him an A plus for his skills.
It was definitely a trip of a lifetime I will never forget.
Thanks Kate and Amos for guiding us along the way and making it all possible.
5

3 years ago

review by Mary Ann

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

A great 12 day safari trip in Uganda. We had quite a few rare sightings and very good chimpanzee and gorilla interactions. Very good places to stay and was very well treated by everyone and was a very stress free experience. Amanda for booking and Ismail for a guide were top notch.
5

3 years ago

review by Steve

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

100% satisfied with the excellent service and professionalism of both Donna and Amanda in planning every detail of our trip to Rwanda to see the magnificent Silverback Gorillas. Ask them to see our once in a lifetime video of our gorilla trekking adventure. My wife and I live in New York City and only corresponded with the company by phone and email, yet every part of our trip happened flawlessly. Please do not hesitate to use The Gorilla Safari Company to plan your trip!
5

3 years ago

review by Marc

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We wanted to see the gorillas in Rwanda as well as to spend time in Ruaha, Tanzania but were not sure best to make that work - The Gorilla Safari Company put it all together perfectly. We loved every day of our trip, and Donna and Amanda were a pleasure to deal with. Our memories will be extremely positive (to put it mildly...)!
5

3 years ago

review by John and Alison

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We had a fabulous experience in Rwanda and Uganda. Our guide was great and very organized.
This made for a perfect safari and vacation!!!
5

3 years ago

review by Nicole

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Gorilla Safari Company coordinated a 3-day gorilla safari in Bwindi National Park while staying at Ride 4 Woman Homestay. The experience was totally AMAZING!

I had such a good time, it's actually kind of difficult to put into words. I really thought the silverback was going to be the star of the show but there was a young, clumsy baby that was totally hilarious. Ride 4 Woman is also a very special place, and I feel privileged to have stayed there. What a cool mission, and the staff there could not have done a better job taking care of me.

This was probably one of the most relaxing and unwinding vacations I've ever had.

Thank you again for all your hard work! Looking forward to my next adventure with Gorilla Safari Company--which I have already booked!
5

3 years ago

review by Tully Minoski

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Gorilla Safari arranged five days and nights for us starting with a pickup at our hotel in Kigali, ending with dropoff at the Entebbe airport. They arranged three drivers, three lodges and permits for trekking with golden monkeys in Rwanda, gorillas and chimpanzees in Uganda. Two lodges were terrific, Nkuringo and Primate Lodge, both in Uganda. Villa Gorilla in Rwanda was sub-standard. Logistics worked like clockwork, everything clicked along. Only other criticism was our last driver/guide, Ismail, while a really nice knowledgeable guy, seemed to be subtly pressuring us to pay him more.
We did the 4 hour gorilla habituation trek, only available in Uganda. It frankly was too tough for our mid-70s bodies. We made it, gorillas were great, but we put ourselves at too much risk. Be very fit if you try this.
4

3 years ago

review by Duane Kromm

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We enjoyed a superb 8 day safari in Uganda. The customer service prior to our trip was excellent - thankyou Amanda. Jude, our guide in Uganda, made sure the trip went smoothly. His driving and wildlife spotting skills were fabulous and he was patient and good humoured throughout. The animals (gorillas, chimps, tree climbing lions, hippos etc) were of course the highlight but we also enjoyed the community visits. The people of Uganda were genuinely welcoming. The accommodation was of a high standard throughout, with each lodge having its own distinctive style. The food exceeded our expectations, with all tastes catered for. We would certainly recommend The Gorilla Safari Company to anyone planning a trip to this part of Africa.
5

3 years ago

review by Clare & Steve H

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The best company if you are looking to get the best service plus donna & amanda were so helpful guided us through our daily itenary, hooked us up with the most incredible places amazing 14 days thank you so much for the beautiful memories..
5

3 years ago

review by Anu susan varghese

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The Gorilla Safari Company booked my lodging and activities for a private trip to Rwanda and Uganda and a group tour in Tanzania. The private trip was amazing. The driver/guide, Patrick, was with me every step of the way, including joining me for meals. On the group tour of Tanzania there were 8 travelers in 2 safari jeeps. The accomodations, food and activities were first rate. The office staff (Donna, Amanda, Kate) attended to every detail and were incredibly responsive in answering all of my questions via either email or phone prior to departure and during the trip.
5

3 years ago

review by Solo female traveler from USA

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Donna and Amanda listened to us when we expressed our desires and needs about going on our first trip to Africa--and they delivered. We were especially grateful that they were able to add a gorilla trek to our tight itinerary. They were also great about being accessible for any questions and concerns. We will go to Africa again--and use their company.
5

3 years ago

review by Mary

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This was without doubt my favourite place I have visited, the gorilla trekking experience, which truly is a wow moment with the chimpanzee trek a very close second will never be forgotten, the trip to Lake Mburo national park another highlight with probably the best wild life experience in one day that I've experienced, a good standard of accommodation with friendly staff in all locations, Uganda is a lush beautiful country, can't believe more people don't visit in April time, but shouldn't complain as it meant there was no crowding at any of the places we went to, a big thank you to all at The Gorilla safari company, everything from the initial phone call was excellent and especially to Ismail our guide who took care of us, a great guy that is so knowledgeable about his country and the amazing creatures that live within it.
5

3 years ago

review by Mr & Mrs Gardiner

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We visited Uganda in early February and can recommend the Gorilla Safari Company unreservedly. They planned our itinerary and organised all our tours and transport. In retrospect, I wouldn't change a thing. We spent one night in Entebbe and then flew to Murchison Falls where we spent 2 nights at the Paraa Lodge, a lovely hotel on the Nile. We saw a lot of game, including leopards, and lions. Our tour included a boat trip down the Nile to Murchison Falls where we sighted many hippos, elephants and crocodiles. Our guide Ischmael was excellent. We then flew to Kibale Forest National Park where we had a wonderful sighting of chimpanzees. They were all on the ground near us and it was a marvellous experience. We then driven by an excellent new guide, Ahmed, to Ishasha in Queen Elizabeth Park and were fortunate to spot a tree climbing lion as well as buffalo and other game. We then drove to Bwindi where we stayed at the Mahogany Springs Lodge, a beautiful lodge in a wonderful setting. The highlight of the safari came the next day when we visited the Bwindi Impenetrable National Park and encountered a gorilla family after about 1.5 hours walking. It was an amazing experience. We were quite close to them for an hour and they did not even seem to notice us. We flew back to Entebbe the following day. We have wanted to do this trip for many years, and we are really grateful to the Gorilla Safari Company for making it possible. We felt very safe and secure at all times and all our needs were catered for, including my numerous dietary issues. I would recommend this company to anyone.
5

3 years ago

review by Marie

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The Gorilla Safari Company did a great job arranging our trip to Uganda and Kenya. The activities they arranged exceeded all our expectations. We stayed in several lodges, some were better than others, but on the whole I can't complain. Donna and Amanda are both very knowledgeable and helpful. Our guide Emma was top notch! I would highly recommend this company to anyone planning an African vacation.
4

3 years ago

review by Angela

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Spent 8 days in Uganda on a Gorilla Safari arranged tour. We had an excellent time! A small hiccup arose on day 2 of our trip, but not only did Donna reply to my email and correct the problem immediately, she also arranged for complimentary massage and drinks the next day to make up for the problem! We were so impressed with the responsiveness of the UK staff, and thoroughly enjoyed spending the week with our guide in Uganda, Ismail. We recommend that if possible, you request him as your guide! We would definitely recommend Gorilla Safari Co. for an affordable option to help you experience and explore Uganda!
5

3 years ago

review by Steven Bickerton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

After a difficult search to put together the kind of trip to Uganda that I was looking for, I was delighted to finally talk to Donna at Gorilla Safari Company.

Donna has first hand knowledge of the Buhoma area and understood that I wanted to stay somewhere that would benefit the local community as this was to be the tail end of a charity study tour and I wanted to continue in that spirit.

She recommended a Homestay at the Ride4AWomam project in Buhoma. This was unexpectedly high end with a large en suite room and veranda overlooking views of the forest and mountains. The food and service in the lovely dining/lounge area were also excellent. So - I got to see the gorillas, knowing that that I’d also helped a very worthy cause. Thank you Gorilla Safari Company!
5

3 years ago

review by Sandra Rout

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Gorilla safari co. scored when they hired Martin as our guide. He was flexible enough to give us the freedom to make changes as requested. He had his preference for which gorilla family he thought we should visit and that worked out perfectly. The company was flexible in making sure our accommodations changed when Construction made it necessary. All in all we were very happy with both the accommodations the plans and our guide.
5

3 years ago

review by Linda

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I'll start by saying that I did have some concerns going due to the recent events in Uganda but once we got there I felt completely safe the entire time. I wouldn't hesitate to go and would encourage anyone thinking about doing this trip to go for it. You won't regret it.

The amount of time and effort your company put into planning this trip with us was wonderful. You were so willing to adjust and change our itineraries until we got it just perfect for us and I truly appreciate all your hard work.

The trip from start to finish was everything and more than I could have imagined. The driver/guides were prompt, knowledgeable, and most important very personable. I felt like we were with friends. The accommodations were extremely comfortable and the food was delicious. The staff at all our lodges couldn't have been nicer. They went above and beyond to make sure we were comfortable and satisfied at all times. A massage on my balcony with the sounds of the river in the background was a welcome treat after a long day of trekking.

We spent 2 days in Rwanda seeing the sights and then went on to Uganda. I loved the community walk and our visit to the local school in Buhoma was humbling and so special. Our last day I did a city bike tour in Entebbe. It was a fun way to see the city and I felt like I was with a friend instead of a guide. While in Entebbe make sure you stop and try the local snack, a Rolex. It's yummy.

And then there were the gorillas. Truly an experience of a lifetime. I did 2 treks and am so thankful I did since they were 2 completely different experiences. They are so gentle and majestic and being so close to them in their environment is something I will never forget.

I will definitely use your company again for my next trip to Africa.

Thank you for making this a trip of a lifetime!!!

Lisa B
Ft. Lauderdale, FL USA
5

3 years ago

review by Lisa B

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Gorilla safari did a great job planning our 6 days excursion. Our guide Edmond was fantastic. Everything was well organized. There were no negatives
5

3 years ago

review by Barbara

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Gorillasafaricompany.com Review

The Gorilla Safari Company specialises in unique gorilla trekking trips to Rwanda and Uganda For the trip of a lifetime contact us today

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No contact details for this company.

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